Les Roches

JULY 4, 2024

Hospitality and tourism management fundamentals All hospitality education courses should include a comprehensive understanding of the key industry basics. Students will learn about guest service, customer satisfaction, the strategic management of hospitality operations, industry trends and cultural influences on guest experiences.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Hospitality Management 52

SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. Broadly, they include: To instil a customer-first mindset among staff, ensuring they can provide personalised, courteous, and efficient service.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Les Roches

APRIL 3, 2023

From making certain that recipes are followed correctly to ensuring that food is properly stored and presented, managers must keep an eye on every detail of the kitchen. Menu planning and development are also often up to the manager and head chef. What education does a restaurant manager need?

Customer Service 52

Customer Service Budgeting Communication Training 52

Les Roches

AUGUST 2, 2024

5-star accommodation distinguishes itself in the competitive hospitality industry by offering exceptional service, unique experiences and superior facilities that aim to exceed expectations and generate great guest reviews. Happy, motivated employees are more likely to provide exceptional service.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Training Hospitality Management 52

Les Roches

JUNE 26, 2024

Understanding hotel management There are a lot of different responsibilities involved in managing a hotel to ensure the efficient functioning of the property while providing exceptional service to guests. This includes managing day-to-day operations, overseeing staff, maintaining facilities and optimizing financial performance.

Guest Satisfaction 52

Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 52

Les Roches

JUNE 25, 2024

Accreditation means the course meets established quality standards and is recognized by employers Curriculum and course content: evaluate the modules in the course to check they cover all the main aspects of hotel management, including guest services, operations management, finance, marketing and leadership.

Travel and Tourism 52

Travel and Tourism Events Scheduling Guest Satisfaction 52

EATER

JUNE 12, 2020

Roundtree, who graduated from the Charlotte campus of Johnson & Wales with a bachelor of science in culinary arts and food-service management in 2018, was working as a student teacher in the culinary arts program and had no idea what to tell the class about what to do next or when they’d be back.

Demo 119

Demo Training Menu Planning Communication 119