Les Roches

JULY 4, 2024

Food and beverage service management From fine dining restaurants to casual cafes and banquet facilities, food and drink service plays a big role in the overall guest experience. Courses explore the principles of menu planning, food preparation, drinks service and restaurant operations.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Guest Services 52

SiteMinder

FEBRUARY 29, 2024

Key focus areas: Inspiring and leading teams to achieve excellence Strategic planning and innovation in hospitality Ethical leadership and fostering a positive organisational culture “Thanks to SiteMinder, we are now working much more efficiently.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Les Roches

AUGUST 2, 2024

Some of the key positions typically found in these prestigious establishments include: General manager: oversees all hotel operations, guaranteeing that the establishment runs smoothly and profitably. They are responsible for managing staff, maintaining standards and ensuring guest satisfaction.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Training Hospitality Management 52

Les Roches

JUNE 26, 2024

Students learn about business topics such as accounting, economics, management and marketing as well as specific aspects of hospitality management. The program equips graduates with the skills needed to succeed in various roles in the hospitality industry, including hotel management, event planning and food service management.

Guest Satisfaction 52

Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 52