Les Roches

JUNE 25, 2024

It’s not just about the accreditation or the curriculum; it’s about finding a program that aligns with your goals, learning style and schedule. Understanding hotel management Hospitality and hotel management is the art of overseeing every aspect of a business to ensure exceptional guest experiences and maximize profitability.

Travel and Tourism 52

Travel and Tourism Events Scheduling Guest Satisfaction 52

Les Roches

APRIL 3, 2023

Managers should look for team members who have a customer-focused attitude and an appreciation for quality food. It’s also up to the manager to ensure employees receive proper training and that their performance meets expectations. Menu planning and development are also often up to the manager and head chef.

Customer Service 52

Customer Service Budgeting Communication Training 52

SiteMinder

FEBRUARY 29, 2024

With that in mind, here’s a breakdown of the most important training topics for each major hospitality department in your hotel: Front office Customer service excellence : Training on delivering exceptional service, managing first impressions, and ensuring guest satisfaction.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Les Roches

JUNE 26, 2024

Students learn about business topics such as accounting, economics, management and marketing as well as specific aspects of hospitality management. The program equips graduates with the skills needed to succeed in various roles in the hospitality industry, including hotel management, event planning and food service management.

Guest Satisfaction 52

Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 52