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Hospitality training: Courses and programs for hotels

SiteMinder

With that in mind, here’s a breakdown of the most important training topics for each major hospitality department in your hotel: Front office Customer service excellence : Training on delivering exceptional service, managing first impressions, and ensuring guest satisfaction.

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How to be a restaurant manager

Les Roches

Being a restaurant manager means taking responsibility for the day-to-day operations of a restaurant. This includes overseeing staff, inventory management, creating menus and pricing dishes, ensuring customer satisfaction, and adhering to sanitation and safety regulations.