Synergy Suite

JANUARY 18, 2023

While customers rarely, if ever, interact with the cooks in your quick-service or fast casual restaurant locations, you know that what they’re really there for is the food! Prep cooks generally do not need as much experience or restaurant training as line cooks, as they are responsible for more basic tasks.

Training 52

Training Sanitation Communication Blog 52

Hotelogix

OCTOBER 30, 2024

The front office department includes: Front Desk Concierges Uniformed services Front office Accounting System A front desk team must be able to effectively address any kind of issues. Invest in hotel front desk staff Training: Keep your front desk team sharp with ongoing training in customer service and product knowledge.

Front Desk Operations 130

Front Desk Operations Guest Satisfaction Maintenance Training 130

Modern Restaurant Management

FEBRUARY 15, 2024

To uphold food safety mandates and warrant uninterrupted service, consider the following: Optimize Refrigeration Systems Ascertain that your cooling units are prepared to function under increased duress. Schedule professional maintenance to inspect condenser coils, calibrate thermostats, and verify the refrigerant levels.

Maintenance 117

Maintenance Scheduling Training Presentation 117

Modern Restaurant Management

NOVEMBER 9, 2023

The high upfront costs, ongoing maintenance expenses, and potential equipment obsolescence can quickly eat into your budget. Avoiding Maintenance and Repair Expenses Another significant financial burden associated with owning commercial ice and refrigeration equipment is the ongoing maintenance and repair costs.

Maintenance 197

Maintenance Budgeting Training Pricing 197

Hotelogix

SEPTEMBER 13, 2024

The hotel star rating system is a method around the world to give travelers insight into a hotel’s amenities, service level, and overall quality. Generally, a one-star rating speaks to basic room amenities and limited services, while a five-star rating indicates luxurious accommodations and superior service.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

SEPTEMBER 13, 2024

The hotel star rating system is a method around the world to give travelers insight into a hotel’s amenities, service level, and overall quality. Generally, a one-star rating speaks to basic room amenities and limited services, while a five-star rating indicates luxurious accommodations and superior service.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

InnQuest

SEPTEMBER 5, 2023

Hotel inventory management is the process of efficiently overseeing and optimizing a hotel’s available resources including rooms, services and facilities, to maximize revenue and guest satisfaction. Food and Beverage: Restaurants, bars and room service are vital revenue streams. Maintenance and scheduling are crucial.

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

Synergy Suite

JANUARY 24, 2023

In this article we’ll go over knife safety training in the restaurant: what it is, why you should care, and what you should cover in your restaurant training program. What is Knife Safety Training? A great knife safety training program covers all the aspects of owning and using a knife.

Training 52

Training Maintenance Document Definition 52

Modern Restaurant Management

SEPTEMBER 5, 2024

The appeal of quick service restaurants (QSRs) lies in the name – quick. With 59 percent of customers valuing an "outstanding" experience over product quality and price, QSRs’ success lies in rapid service. This focus on critical tasks improves service quality whilst adhering to regulatory standards.

Maintenance 88

Maintenance Scheduling Document Training 88

The Restaurant Times

OCTOBER 22, 2020

However, regular maintenance of restaurant equipment is mandatorily recommended to avoid last-minute emergencies. Operating a restaurant without regular equipment maintenance in the long term adds to the overall costs, decreases equipment utility, leads to wastage, decreases profit margins, and ultimately results in higher costs and losses.

Maintenance 52

Maintenance Scheduling Procurement Sanitation 52

Hospitality Magazine

APRIL 17, 2024

Self-service kiosks Stand in McDonald’s and notice how kiosks are part of the scenery for most customers. These intelligent assistants prioritise orders, manage inventory, and offer cooking guidance, reducing human error and accelerating service times. They monitor kitchen equipment, optimise energy use, and predict maintenance needs.

Maintenance 264

Maintenance Information Communication Presentation 264

Modern Restaurant Management

MAY 13, 2020

Cleanliness and Maintenance. It may seem obvious, but proper maintenance and cleaning of your mixer is key to optimal performance, as well as avoiding sanitation issues that could cause food-borne illnesses. Determine a regular preventive maintenance schedule for your mixer. Monitor the agitator clearance for consistency.

Maintenance 212

Maintenance Sanitation Training Scheduling 212

Modern Restaurant Management

SEPTEMBER 14, 2023

It's essential to ensure that ice machines are operating at their fullest capacity and that regular cleaning and maintenance are performed to avoid any interruptions in the supply of ice during this critical period.

Maintenance 100

Maintenance Sanitation Scheduling Training 100

Hotelogix

AUGUST 26, 2024

By keeping everyone connected, the hotel can provide better service and ensure that guests have a great experience during their stay.  When staff from different departments work together, guest requests are handled quickly, problems are solved fast, and service is consistent. How to Communicate with Guests in a Hotel? 

Communication 100

Communication Training Guest Satisfaction Budgeting 100

Hotel Business

AUGUST 12, 2024

It depends, according to the law firm of Wolf & Pravato : The lifeguard on duty The hotel The property owner A maintenance company An equipment manufacturer In cases of litigation, an employee (like a lifeguard) is not usually the one who is sued. Make sure your entire staff—in addition to lifeguards—is trained in CPR.

Maintenance 111

Maintenance Communication Accounting Scheduling 111

Hotel Owner

SEPTEMBER 11, 2023

As general manager he now heads a 31-strong team at the 84-room Somerset Hotel, and his main responsibilities include overseeing all aspects of the hotel operations including guest services, front desk, housekeeping, maintenance, catering, as well as recruitment and training.

Housekeeping 105

Housekeeping Maintenance Catering Guest Services 105

Modern Restaurant Management

MARCH 26, 2020

Now more than ever, new systems are empowering owners and managers to optimize service, boost guest engagement, enhance menu performance, slash waste, and much more. Maintenance is Often Overlooked. But they will devote little strategic thought to longer term maintenance and support. Achieving Data-Driven Maintenance.

Maintenance 218

Maintenance POS Systems Information Customer Service 218

Modern Restaurant Management

SEPTEMBER 29, 2023

The Best Offense Is a Defensive Kitchen Cooking equipment is probably the most important thing inside a restaurant and/or bar – and it’s also a leading cause of fires.These fires are often due to failed, aging equipment; improper installation and maintenance; poor cleaning practices; and inattentive or careless use.

Maintenance 189

Maintenance Training Information Presentation 189

Hotelogix

SEPTEMBER 12, 2024

In essence, a hotel PMS automates and streamlines operations, saving time and enhancing guest service. It offers greater control and customization but has higher setup and maintenance costs than cloud-based systems. Ease of use : A simple, intuitive interface can reduce staff training time and operational errors.

Property Management 130

Property Management Housekeeping Maintenance Server 130

Modern Restaurant Management

OCTOBER 25, 2024

A recent study — Food Waste on Food Service — reported that, on a global scale, around $2.6 Training Staff It does no good to look at waste reduction strategies for your restaurant’s operations if your staff doesn’t have a similar commitment to the concept. Therefore, training in waste reduction is essential.

Training 88

Training Portion Control Maintenance Information 88

Hotelogix

OCTOBER 25, 2024

Additionally, quality software will also allow the housekeepers to connect with maintenance and their manager, for example, if there is an issue that needs to be fixed in the room. Prioritizing tasks allows housekeeping to run more efficiently, ensuring both management and guests are satisfied with the service.

Housekeeping 130

Housekeeping Guest Satisfaction Training Communication 130

Modern Restaurant Management

OCTOBER 3, 2022

These fires are often due to failed, aging equipment; improper installation and maintenance; poor cleaning practices; and inattentive or careless use. Restaurant and bar owners can mitigate these risks by hiring qualified professionals for installation, maintenance, and cleaning service. Train all staff on their use.

Maintenance 212

Maintenance Training Information Presentation 212

Hospitality Magazine

OCTOBER 4, 2023

It needs preventive maintenance well before summer including cleaning the condenser coils at the back of the fridge units every month, checking the door seals are in good shape, and re-gassing the motors. Air conditioning also needs care and maintenance: dirty filters reduce airflow and make the motors work harder.

Maintenance 130

Maintenance Communication Training Pricing 130

Hotel Owner

OCTOBER 11, 2023

His main responsibilities include overseeing guest services, housekeeping, maintenance, and managing cost control. She will assist with staff rotas, training, and with supervising the bar, restaurant, and kitchen departments.

Housekeeping 98

Housekeeping Maintenance Guest Services Training 98

Hotel Business

OCTOBER 10, 2024

The conference also provided a forum for chiefs to share best practices, receive policy and procedure updates, meet collaborative suppliers and recognize top performers based on their engagement with HVMG’s exclusive asset management and service optimization solution OpsTechPro. Engineers should not be siloed.

Guest Satisfaction 59

Guest Satisfaction Maintenance Events Housekeeping 59

Hotel Owner

SEPTEMBER 8, 2023

His responsibilities include compliance, elements of HR and finance, maintenance, and staff training. I’m excited to take on my new responsibilities and ensure we continue to provide top quality customer service.” Cowie oversees 39 employees and cares for up to 140 guests at any one time.

Maintenance 105

Maintenance Customer Service Training 105

Hotel Owner

JULY 1, 2024

From hotel restaurants to room service and minibars in guest rooms, maintaining high food hygiene standards is essential to delight your guests. You need to have all temperature data, cleaning schedules, maintenance checks, and staff training records readily available to assure the inspector that your guests are well-protected.

Maintenance 97

Maintenance Scheduling Document Training 97

Hotelogix

OCTOBER 18, 2023

One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction.  👉It streamlines interactions between guests and hotel staff, resulting in quicker service, accurate billing, and improved guest satisfaction.

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130

SiteMinder

OCTOBER 1, 2024

Here are a few concrete examples of how automation can transform your hotel’s operations: Automated check-in and mobile key access : Implementing self-service kiosks or mobile check-in systems allows guests to skip long wait times at the front desk. Table of contents Why is hotel automation the next big thing in hospitality?

Front Desk Operations 52

Front Desk Operations Housekeeping Maintenance Scheduling 52

Modern Restaurant Management

FEBRUARY 2, 2024

Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction. These technologies promise to streamline processes, improve customer service, and provide a competitive edge in an increasingly digital world.

Customer Service 189

Customer Service Front of House Communication Training 189

Modern Restaurant Management

DECEMBER 21, 2023

Restaurant and bar owners can mitigate these risks by hiring qualified professionals for installation, maintenance and cleaning service. Additionally, they can train employees on proper cleaning, frequency intervals and safety procedures.

Maintenance 189

Maintenance Article Training Presentation 189

STAAH

APRIL 9, 2024

Frontline staff possess the unique ability to directly influence guest spend through personalised interactions and service offerings. Their proficiency at upselling room upgrades, promoting amenities, and suggesting additional services directly impacts the average spend per guest, thereby driving revenue growth.

Guest Satisfaction 96

Guest Satisfaction Housekeeping Facility Management Accounting 96

7 Shifts

NOVEMBER 15, 2024

After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. Can you provide an example of how you’ve improved employee performance through training? Hiring the right people can make or break your business.

Communication 78

Communication Server Special Events Training 78

Modern Restaurant Management

NOVEMBER 18, 2022

Don’t let electrical problems put a halt to your dinner service. This makes it important for restaurant owners, and managers to take steps in ensuring the maintenance of electrical equipment. Provide Staff with Electric Equipment Training. Train employees how to shut off power in case of an emergency.

Training 189

Training Maintenance Document Presentation 189

Hotelogix

FEBRUARY 13, 2024

In a 200+ room establishment, manually managing bookings, arrivals, and departures can lead to errors such as booking conflicts or delays in service, immediately impacting guest perceptions and satisfaction. Housekeeping and maintenance Impeccable rooms and facilities are non-negotiable.

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

Modern Restaurant Management

NOVEMBER 1, 2023

According to the National Floor Safety Institute (NFSI), more than three million food service employees and one million guests are injured as a result of slip-and-fall accidents annually. Inadequate hazard identification, inappropriate footwear, and insufficient training can also lead to these types of injuries.

Training 190

Training Scheduling Maintenance Information 190

Hotelogix

FEBRUARY 1, 2024

Independent hotels stand out in the bustling hospitality industry with their unique charm and personalized service. These systems can be cumbersome, requiring extensive training and technical know-how. They cannot increase online sales, keep track of guest preferences, and provide better service to their guests.

Guest Satisfaction 130

Guest Satisfaction Training Budgeting Demo 130