Hospitality Magazine

APRIL 17, 2024

Self-service kiosks Stand in McDonald’s and notice how kiosks are part of the scenery for most customers. These intelligent assistants prioritise orders, manage inventory, and offer cooking guidance, reducing human error and accelerating service times. They monitor kitchen equipment, optimise energy use, and predict maintenance needs.

Maintenance 258

Maintenance Information Communication Presentation 258

Modern Restaurant Management

OCTOBER 3, 2024

These fires are often due to failed, aging equipment; improper installation and maintenance; poor cleaning practices; and inattentive or careless use. Restaurant owners can mitigate these risks by hiring qualified professionals for installation, maintenance, and cleaning service. Train all staff on their use. “FIRE!”

Maintenance 180

Maintenance Communication Training Information 180

Modern Restaurant Management

OCTOBER 3, 2022

These fires are often due to failed, aging equipment; improper installation and maintenance; poor cleaning practices; and inattentive or careless use. Restaurant and bar owners can mitigate these risks by hiring qualified professionals for installation, maintenance, and cleaning service. Train all staff on their use.

Maintenance 213

Maintenance Training Information Presentation 213

Horizon Hospitality

OCTOBER 16, 2024

This allows them to function as nonprofit entities while focusing on member services. These companies generally charge a flat monthly fee that covers their services and labor costs. Additionally, there may be extra charges for specific services such as legal consultations or special project management.

Maintenance 130

Maintenance Training Property Management Customer Service 130

Modern Restaurant Management

JULY 19, 2021

Labor markets were tight in the years prior to the pandemic, with nearly a million restaurant and hospitality jobs going unfilled as recently as 2019 , when Forbes sounded the alarm that “the ultimate service industry is experiencing epic problems in finding people to work.”

Front of House 204

Front of House Customer Service Maintenance Catering 204

Modern Restaurant Management

SEPTEMBER 29, 2023

The Best Offense Is a Defensive Kitchen Cooking equipment is probably the most important thing inside a restaurant and/or bar – and it’s also a leading cause of fires.These fires are often due to failed, aging equipment; improper installation and maintenance; poor cleaning practices; and inattentive or careless use.

Maintenance 190

Maintenance Training Information Presentation 190

Modern Restaurant Management

FEBRUARY 15, 2024

To uphold food safety mandates and warrant uninterrupted service, consider the following: Optimize Refrigeration Systems Ascertain that your cooling units are prepared to function under increased duress. Schedule professional maintenance to inspect condenser coils, calibrate thermostats, and verify the refrigerant levels.

Maintenance 118

Maintenance Scheduling Training Presentation 118

Hotelogix

OCTOBER 30, 2024

The front office department includes: Front Desk Concierges Uniformed services Front office Accounting System A front desk team must be able to effectively address any kind of issues. Invest in hotel front desk staff Training: Keep your front desk team sharp with ongoing training in customer service and product knowledge.

Front Desk Operations 162

Front Desk Operations Guest Satisfaction Maintenance Training 162

Hotelogix

OCTOBER 18, 2024

Hotels are busy places that offer a variety of services to make guests feel welcome. They offer better service and respond quickly to what customers need. Food and Beverage Operations Food and beverage services are a significant part of a hotel’s offerings. What Is Hotel Operations Management?

Housekeeping 130

Housekeeping Guest Satisfaction Maintenance Training 130

Modern Restaurant Management

DECEMBER 15, 2021

Expert food preparation results in appealing and delicious dishes, employee training reduces errors that can increase wait times and proper warewashing keeps plates, glasses and utensils spotless. Proper machine use and maintenance helps keep rewash rates low, which saves restaurants chemical, water, energy and time.

Maintenance 203

Maintenance Front of House Back of House Training 203

Modern Restaurant Management

NOVEMBER 18, 2022

Don’t let electrical problems put a halt to your dinner service. This makes it important for restaurant owners, and managers to take steps in ensuring the maintenance of electrical equipment. Provide Staff with Electric Equipment Training. Train employees how to shut off power in case of an emergency.

Training 189

Training Maintenance Document Presentation 189

Modern Restaurant Management

SEPTEMBER 30, 2021

These fires are often due to failed, aging equipment; improper installation and maintenance; poor cleaning practices; and inattentive or careless use. Restaurant and bar owners can mitigate these risks by hiring qualified professionals for installation, maintenance, and cleaning service. Train all staff on their use.

Maintenance 180

Maintenance Training Information Presentation 180

Modern Restaurant Management

APRIL 2, 2020

Explore Creative New Ways to Deliver Your Product or Service. Novel ways to deliver everything from orchestral music to personal training and therapy/addiction treatment have made the rounds as viral social media videos or popular articles. Imagine a local personal trainer that works via in-person training sessions exclusively.

Training 195

Training Maintenance Scheduling Marketing 195

Modern Restaurant Management

APRIL 8, 2022

Train employees to scoop from the back of the ice bin. Deep cleans are an important part of preventive ice machine maintenance. Sometimes this is due to the age of the ice machine or a history of neglected maintenance. Distributing as much of that ice as possible to other storage bins enables the ice maker to continue running.

Maintenance 190

Maintenance Scheduling Training Marketing 190

Modern Restaurant Management

FEBRUARY 2, 2024

Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction. These technologies promise to streamline processes, improve customer service, and provide a competitive edge in an increasingly digital world.

Customer Service 189

Customer Service Front of House Communication Training 189

Modern Restaurant Management

FEBRUARY 6, 2020

Skills shortages, margin pressures, and a high turnover, ‘revolving door’ culture contributes to a difficult environment to be time-efficient within, all while making sure you’re providing optimum customer service. An asset management strategy should cover: Maintenance. To be productive you need to prepare.

Catering 161

Catering Maintenance Customer Service Information 161

Modern Restaurant Management

MAY 6, 2021

Debt service. Maintenance expenses. equipment, accounting, training, legal, marketing). To help with the application process, the SBA has partnered with technology companies that provide software, hardware, and payment services. Business mortgage obligations. Rent payments. Utility expenses. Business supplies.

Document 197

Document POS Systems Accounting Maintenance 197

Modern Restaurant Management

NOVEMBER 1, 2023

According to the National Floor Safety Institute (NFSI), more than three million food service employees and one million guests are injured as a result of slip-and-fall accidents annually. Inadequate hazard identification, inappropriate footwear, and insufficient training can also lead to these types of injuries.

Training 191

Training Scheduling Maintenance Information 191

Modern Restaurant Management

DECEMBER 21, 2023

Restaurant and bar owners can mitigate these risks by hiring qualified professionals for installation, maintenance and cleaning service. Additionally, they can train employees on proper cleaning, frequency intervals and safety procedures.

Maintenance 190

Maintenance Article Training Presentation 190

Modern Restaurant Management

OCTOBER 25, 2024

A recent study — Food Waste on Food Service — reported that, on a global scale, around $2.6 Training Staff It does no good to look at waste reduction strategies for your restaurant’s operations if your staff doesn’t have a similar commitment to the concept. Therefore, training in waste reduction is essential.

Training 123

Training Portion Control Maintenance Information 123

Hotelogix

DECEMBER 19, 2024

Happier Guests: Know your customers better and shape your services to fit their wants. Maintenance Planning: Spot equipment problems and fix them before they break. Teaching and Setup: Full training for your staff. Training: Give all users complete training. More Revenue: Discover fresh ways to boost your earnings.

Maintenance 100

Maintenance Training Pricing Book 100

Hotel Owner

SEPTEMBER 11, 2023

As general manager he now heads a 31-strong team at the 84-room Somerset Hotel, and his main responsibilities include overseeing all aspects of the hotel operations including guest services, front desk, housekeeping, maintenance, catering, as well as recruitment and training.

Housekeeping 105

Housekeeping Maintenance Catering Guest Services 105

Synergy Suite

JANUARY 18, 2023

While customers rarely, if ever, interact with the cooks in your quick-service or fast casual restaurant locations, you know that what they’re really there for is the food! Prep cooks generally do not need as much experience or restaurant training as line cooks, as they are responsible for more basic tasks.

Training 52

Training Sanitation Communication Blog 52

Modern Restaurant Management

SEPTEMBER 14, 2023

It's essential to ensure that ice machines are operating at their fullest capacity and that regular cleaning and maintenance are performed to avoid any interruptions in the supply of ice during this critical period.

Maintenance 101

Maintenance Sanitation Scheduling Training 101

Modern Restaurant Management

MARCH 6, 2024

Conversational AI in Quick Service Restaurants (QSRs) just makes sense as it addresses the cost and service side of the business. As such, conversational AI is expected to be a major focus in QSRs due to its ability to streamline operations and enhance customer service.

Customer Service 189

Customer Service Information Maintenance Server 189

Hotelogix

FEBRUARY 13, 2024

In a 200+ room establishment, manually managing bookings, arrivals, and departures can lead to errors such as booking conflicts or delays in service, immediately impacting guest perceptions and satisfaction. Housekeeping and maintenance Impeccable rooms and facilities are non-negotiable.

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

Hotel Business

AUGUST 12, 2024

It depends, according to the law firm of Wolf & Pravato : The lifeguard on duty The hotel The property owner A maintenance company An equipment manufacturer In cases of litigation, an employee (like a lifeguard) is not usually the one who is sued. Make sure your entire staff—in addition to lifeguards—is trained in CPR.

Maintenance 112

Maintenance Communication Accounting Scheduling 112

Hotelogix

SEPTEMBER 13, 2024

The hotel star rating system is a method around the world to give travelers insight into a hotel’s amenities, service level, and overall quality. Generally, a one-star rating speaks to basic room amenities and limited services, while a five-star rating indicates luxurious accommodations and superior service.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

SEPTEMBER 13, 2024

The hotel star rating system is a method around the world to give travelers insight into a hotel’s amenities, service level, and overall quality. Generally, a one-star rating speaks to basic room amenities and limited services, while a five-star rating indicates luxurious accommodations and superior service.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Modern Restaurant Management

JUNE 26, 2024

Preventative maintenance and solutions like vehicle loop detectors, which alert your team as soon as a car enters the drive-thru, eliminate downtime and keep the line moving smoothly. Quick service restaurants (QSRs) that can deliver this caliber of experience cement customer loyalty and keep them coming back for more.

Training 175

Training Back of House Definition Accounting 175

The Restaurant Times

OCTOBER 22, 2020

However, regular maintenance of restaurant equipment is mandatorily recommended to avoid last-minute emergencies. Operating a restaurant without regular equipment maintenance in the long term adds to the overall costs, decreases equipment utility, leads to wastage, decreases profit margins, and ultimately results in higher costs and losses.

Maintenance 52

Maintenance Scheduling Procurement Sanitation 52

Hospitality Magazine

OCTOBER 4, 2023

It needs preventive maintenance well before summer including cleaning the condenser coils at the back of the fridge units every month, checking the door seals are in good shape, and re-gassing the motors. Air conditioning also needs care and maintenance: dirty filters reduce airflow and make the motors work harder.

Maintenance 130

Maintenance Communication Training Pricing 130

Hotel Owner

OCTOBER 5, 2022

In his new role as general manager, Gates will head a 33-strong team at the 76-room Bournemouth Sands Hotel, and his main responsibilities will include overseeing all aspects of the hotel operations including guest services, front desk, housekeeping, maintenance, catering, as well as recruitment and training.

Housekeeping 105

Housekeeping Maintenance Catering Guest Services 105

Hotel Owner

SEPTEMBER 8, 2023

His responsibilities include compliance, elements of HR and finance, maintenance, and staff training. I’m excited to take on my new responsibilities and ensure we continue to provide top quality customer service.” Cowie oversees 39 employees and cares for up to 140 guests at any one time.

Maintenance 105

Maintenance Customer Service Training 105

Hotelogix

FEBRUARY 1, 2024

Independent hotels stand out in the bustling hospitality industry with their unique charm and personalized service. These systems can be cumbersome, requiring extensive training and technical know-how. They cannot increase online sales, keep track of guest preferences, and provide better service to their guests.

Guest Satisfaction 130

Guest Satisfaction Training Budgeting Demo 130

Hotelogix

OCTOBER 18, 2023

One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction.  👉It streamlines interactions between guests and hotel staff, resulting in quicker service, accurate billing, and improved guest satisfaction.

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130

Hotelogix

SEPTEMBER 12, 2024

In essence, a hotel PMS automates and streamlines operations, saving time and enhancing guest service. It offers greater control and customization but has higher setup and maintenance costs than cloud-based systems. Ease of use : A simple, intuitive interface can reduce staff training time and operational errors.

Property Management 130

Property Management Housekeeping Maintenance Server 130