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Where Are All the Servers? Why Your Restaurant Workers Aren’t Showing Up and How You Can Change That

Modern Restaurant Management

It's time for restaurant operators to look hard at why their servers aren't showing up and solve that issue for the short and long term. The Real Reason Servers Aren't Showing Up. The average server salary in the U.S. Reduced tips: As workers who rely primarily on tips, the pandemic was devastating for server income.

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The Restaurant Operator’s Dilemma in 2022: Automation Vs. Hospitality

Modern Restaurant Management

In many cases, patrons scan a QR code with their own smartphone and order and pay without having to flag down their server. For instance, it can mean that fewer servers are required to cover more tables. Bigger tips mean happier servers, ultimately improving staff retention and reducing labor shortages.

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18 Restaurant Manager Interview Questions to Assess Leadership and Operational Skills

7 Shifts

For example, they might talk about a disagreement between a server and a chef regarding food preparation times. For example, the manager might share how they implemented cross-training among the staff, like teaching servers to handle some basic tasks in the kitchen. Another important aspect is understanding the root of the issue.

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Delivering on Delivery: An Implementation Guide

Modern Restaurant Management

This scenario also implies hiring couriers and handling logistics. Set up an isolated area from your dine-in sections and server stations. Plus, restaurants retain 100 percent of the order revenue. Handling deliveries yourself can be tricky. You will need time and resources to set up a smooth system.

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Wait Not, Want Not: Six Ways to Run Restaurants Without Waiters 

Modern Restaurant Management

And what approaches are restaurant businesses using right now to serve customers without servers? By offering a limited range of high-quality food in charming surroundings and eliminating servers, it’s possible to reduce costs without compromising on quality. So, are waiting staff critical to the dining experience?

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Using Tech for Better Guest Engagement

Modern Restaurant Management

Seating to First Server Contact : Cameras can track the duration from when a customer is seated to when a server approaches them. An increasing trend is integrating proximity sensors and AI to efficiently manage dine-in, pick-up, and delivery logistics to help optimize the flow of orders and minimize wait times.

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How AI Can Work for You

Modern Restaurant Management

Restaurant Logistics. Whether it's through the internet, in the kitchen, or a face-to-face server-bot, AI stands primed to create more opportunities with less capital. For your restaurant, communications are limited to the closed circuit of your business, from the front-of-house to the kitchen.