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How Restaurants Can Personalize Customer Experience

Horizon Hospitality

In today’s competitive restaurant landscape, providing memorable customer experience is essential. Special Events: Train staff to ask about special occasions when reservations are made, so that personal touches can be added, such as champagne for anniversaries and dessert for birthdays. #2

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Streamline the Rush: Solving the Pain Points Created by Delivery Apps

Modern Restaurant Management

Offering increased visibility for brands and expanding the pool of customers restaurants are able to reach, the dynamic services these apps provide are essential for owners and operators competing for relevance and market share in a rapidly shifting landscape of business models utilizing SaaS technology.

Training 196
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How to Make Your Restaurant a Solo Dining Destination

Modern Restaurant Management

Beyond physical amenities, we trained our staff to welcome solo diners. Encouraging servers to engage with solo diners in a friendly and attentive manner can help alleviate any feelings of self-consciousness or awkwardness the guest might be feeling.

Catering 164
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Improving Restaurant Employee Accountability

Modern Restaurant Management

Now that most restaurants have opened their doors, they’re realizing that the landscape has changed. The tone you set from the interview and throughout training will dictate the level of dedication your new hire provides. The employee onboarding schedule should have crystal clear milestones for training and performance.

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Serving Up Protection: Navigating Liquor Liability in the Restaurant Industry

Modern Restaurant Management

By developing comprehensive training programs and policies, restaurants can reduce the likelihood of incidents and ensure compliance with state laws. By focusing on risk prevention and tailored coverage options, restaurants can better protect themselves and ensure their continued success in a challenging regulatory landscape.

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Hire and Retain Better Restaurant Workers in 2023

Modern Restaurant Management

Servers and dishwashers are in the highest demand, and one-third of restaurants report that they are short on both positions.” With workers fearing mass layoffs in an uncertain financial landscape, posting salary range puts their mind at ease. Staff training is a powerful retention tool in the service industries.

Budgeting 189
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Revolutionizing Restaurant Operations with Advanced Networking Solutions

Modern Restaurant Management

The restaurant industry is transforming significantly, driven by changing consumer preferences, technological advancements, and a competitive market landscape. Similarly, inventory systems can notify the kitchen staff and the front-end servers about stock levels, helping to manage customer expectations and menu availability.