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No Reservations About Putting Restaurants First

Modern Restaurant Management

Nick Kokonas was trying to solve Alinea's costly no-show problem and the resistance they faced when introducing prepaid reservations. In the decade that has passed since, reservation technology has become a vital part of the restaurant industry. "We've Tock's origin story is all about problem solving.

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How Restaurants Can Personalize Customer Experience

Horizon Hospitality

In today’s competitive restaurant landscape, providing memorable customer experience is essential. By collecting and analyzing data from customer orders, reservation history, and feedback, restaurants can offer a more tailored experience. Here are three strategies you can implement to create an exceptional experience for your guests.

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Rates Refuse to Fall: Hotel Industry Faces Uncertainty as Global and Domestic Pressures Build

Lodging Magazine

In a financial climate once thought to be trending toward lower interest rates, recent market behavior has upended expectations, revealing stubbornly high rates despite the Federal Reserve’s most recent cut.

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Invest in PMS: Smart Move for B&B Success

Hotelogix

In a competitive hospitality landscape where efficiency is just as important as warmth, a modern Property Management System (PMS) can make all the difference. Without a centralized system, managing these channels manually increases the risk of double bookings, inconsistent pricing, or even lost reservations.

Book 130
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Direct Bookings vs. OTAs: The Impact of Your Hotel Reservation System

InnQuest

In today’s fast-paced hospitality industry, selecting the right reservation system is crucial for the success of your hotel. Understanding the impact of your hotel reservation system on your business is key. Despite the rising popularity of OTAs, direct bookings continue to hold their own in the competitive landscape.

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Scottish fine diner Oirthir opens in Tassie’s Bream Creek

Hospitality Magazine

While Van Bone has been a huge loss to the local dining landscape, Laura Ducken and Tim Hardy have “handed over the baton” so to speak, and along with it, introductions to local suppliers and their own business tips to ease the transition. Reservations are now open.

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What is the Importance of the Digital Customer Journey?

Revenue Hub

In today’s highly competitive hospitality landscape, understanding the digital customer journey is crucial for hotels looking to optimise their online presence and increase direct bookings. A mobile-optimised site enhances user experience, making it easier for potential guests to navigate, explore, and book.

Book 109