Hotel Business

SEPTEMBER 3, 2024

Most reservations tend to include a range of tailored options, from airport pickup, dining reservations and golf bookings. A delay in a guest’s arrival time can lead to many changes across a property. The answer lies in modern property management systems (PMS). This presents several significant challenges.

Guest Satisfaction 104

Guest Satisfaction Reservations Book Presentation 104

STAAH

MARCH 28, 2024

Her career in hospitality and travel began with a role as a tour operator in Kuala Lumpur, where she managed FIT and group bookings while honing her skills in crafting tour packages. Her journey to STAAH reflects her unwavering dedication to staying ahead of the curve in the dynamic landscape of hospitality technology.

Business Development 101

Business Development Travel and Tourism Reservations Book 101

Hotelogix

JUNE 28, 2024

The Hotel cancellation policy allows guests to cancel reservations up to a specified time before check-in. These outline situations for penalty-free cancellations and clarify when fees apply, ensuring a balance between guest convenience and revenue management. Our Hotel PMS can help you increase your revenue by 2X. 

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Reservations Book Demo Accounting 130

Hotelogix

APRIL 22, 2024

Harnessing hotel data is essential for navigating the modern hospitality landscape, enhancing operational efficiency, and tailoring marketing efforts to meet guest preferences better. Let's explore the insights and strategies for transforming your hotel's data into a robust growth and customer satisfaction tool. What is Hotel Data?

Guest Satisfaction 130

Guest Satisfaction Book Pricing Reservations 130

STAAH

JUNE 4, 2024

Let’s delve into the essentials of hotel booking engines , understanding what they are, how they work, and why they are indispensable in the modern hotel landscape. A hotel booking engine is a software application integrated into a hotel’s website, allowing guests to reserve rooms directly. What is a Hotel Booking Engine?

Book 101

Book Guest Satisfaction Reservations Communication 101

Revenue Hub

APRIL 2, 2024

NB: This is an article from Shiji Subscribe to our weekly newsletter and stay up to date And, in the ever-evolving landscape of hotel technology, I can safely say, Property Management Systems are experiencing a renaissance, reasserting their pivotal role at the core of the hotel tech ecosystem.

Reservations 109

Reservations Article Guest Services Property Management 109

Revenue Hub

APRIL 19, 2024

While hotel marketing tools such as organic content, social media posts, and email campaigns contribute to generating interest in a property, they fall short in pinpointing the precise moment when a potential guest is prepared to make a reservation. The OTAs are aggressively bidding and displaying a nightly rate for your property.

Marketing 109

Marketing Book Article Reservations 109

STAAH

MAY 30, 2023

With the rise of online travel sales and the influence of e-commerce and review sites, accommodation providers must adapt to the evolving distribution landscape. A Hotel Channel Manager is an essential tool that not only helps manage multiple channels but also provides valuable data for informed distribution decisions.

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Book Reservations Article Download 94

Revenue Hub

JUNE 1, 2023

NB: This is an article from Staah With the rise of online travel sales and the influence of e-commerce and review sites, accommodation providers must adapt to the evolving distribution landscape. The channel manager picks reservation and rates updates made in the PMS and immediately distributes them to the connected channel.

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Book Reservations Article Pricing 97

Hotelogix

OCTOBER 17, 2024

By keeping an eye on these indicators, you can pinpoint strengths and address weaknesses, ensuring your hotel thrives in a competitive landscape.  Whether you're using specialized hotel management software or a cloud-based Property Management System (PMS), having the right tools to monitor these KPIs is vital.

Guest Satisfaction 130

Guest Satisfaction Book Information Property Management 130

Hotel Business

NOVEMBER 26, 2024

The alliance offers advanced hotel management technology, revenue optimization and specialized consulting, and a non-franchise membership brand “empowering independent hoteliers to thrive in a competitive landscape.” “Our Independent membership brand: The Urban Park Hotel Collection provides a non-franchise membership model.

Guest Satisfaction 59

Guest Satisfaction Reservations Property Management Book 59

InnQuest

JULY 29, 2022

The transformation brought about by the digital era has modernized and refined the hotel industry landscape and factors contributing to its growth to a large extent. Direct channels include a hotel’s website, walk-ins, reservations made via telephone, etc. One such powerful strategy is the hotel distribution strategy.

Reservations 130

Reservations Book Pricing Information 130

InnQuest

JANUARY 27, 2023

With the right strategies in place, hotels can capitalise on the opportunities offered by the changing industry landscape and be well-positioned to serve their customers in the years ahead.  Wellness Tourism The global wellness tourism market is expected to be worth 1,592 billion USD by 2030.

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Travel and Tourism Reservations Book Property Management 130

InnQuest

AUGUST 22, 2023

Reservation fraud: It occurs when individuals book rooms with no intention of paying or staying. By leveraging cutting-edge technologies, hotels can ensure a safe and seamless payment experience for their guests, fostering trust and loyalty in an increasingly competitive landscape.

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Information Server Blog Reservations 130

Hotel Business

MAY 16, 2023

One major issue some hoteliers face is that their property management systems only do the bare minimum and don’t support ongoing growth and scalability. In a post-COVID hospitality landscape, we need our technology to help optimize guest interaction, support front-desk and back-office staff and drive data-backed business decisions.

Front Desk Operations 96

Front Desk Operations Property Management Book Accounting 96

STAAH

OCTOBER 15, 2024

Property Management System (PMS) A Property Management System (PMS) is the heart of hotel operations, handling everything from reservations and check-ins to billing and room assignments. As the hospitality landscape continues to evolve, staying ahead of technology trends is key to long-term success.

POS Systems 93

POS Systems Book Pricing Catering 93

Hotelogix

JUNE 10, 2024

We have witnessed firsthand the evolving landscape of hotel revenue management. Current Systems Integration : Ensure the software integrates seamlessly with your existing Property Management System (PMS), Central Reservation System (CRS), and other tools. What is dynamic pricing in hotels? 

Pricing 130

Pricing Demo Communication Training 130

Revenue Hub

NOVEMBER 30, 2022

In this context, channel management is a process by which hoteliers control where and how they sell their products, namely hotel rooms and the ancillaries attached to them, across their distribution landscape. Hospitality organizations can enhance revenue and profit performance by harnessing the power of clean reservation data.

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Reservations Pricing Book Accounting 98

Revenue Hub

SEPTEMBER 28, 2023

We decided to shed some light on the profound impact of Revenue Management Systems (RMS) in the evolving landscape of the hotel industry. The Transformative Advantages of RMS for Hotels The realm of RMS offers benefits that ripple throughout the hotel’s operations and financial landscape.

Pricing 109

Pricing Article Marketing Book 109

InnQuest

JULY 11, 2022

Recent times have seen modern, online marketing strategies revolutionize the landscape of the tourism and hospitality industry. As a result, the need to adapt to this transforming industry landscape has become all but a necessity for hoteliers across the globe. Book a demonstration of our award-winning hotel management software here.

Marketing 130

Marketing Travel and Tourism Definition Book 130

Hotelogix

FEBRUARY 13, 2024

This exploration delves into the intricate operational requirements of large hotels, the pitfalls of wrong management practices - either manually or via outdated on-premises solutions, and how a cloud-based hotel management software or a hotel property management system (Hotel PMS) acts as a savior, ensuring a seamless performance across the board.

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

Hotel Owner

JUNE 30, 2023

Effective inventory management systems and supply chain partnerships also help streamline procurement processes, minimise waste, and ensure cost-effectiveness. At a time when operational costs are rising, it is more important than ever to secure reservations and fill rooms by providing an exceptional customer experience.

Travel and Tourism 105

Travel and Tourism Strategic Planning Procurement Concierge 105

Revenue Hub

DECEMBER 8, 2023

As we approach 2024, the hospitality industry’s landscape is set to undergo significant transformations characterized by increased personalization, automation, AI, and cybersecurity, just to name a few. Moreover, these advancements will not only redefine the guest experience but also push the boundaries of what is possible in the sector.

Travel and Tourism 109

Travel and Tourism Procurement Maintenance Information 109

SiteMinder

SEPTEMBER 6, 2023

These reservations give hotels the unique opportunity to capture valuable guest data and preferences. This captures all of the guest information, integrates it with the hotel’s property management system, and blocks out that room for the booked period in the hotel’s scheduling.

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Book Travel and Tourism Information Pricing 98

Hotel Business

APRIL 24, 2023

Today, the soft brand has more than 330 properties globally and continues to appeal to franchise owners with many hotels having been in families for multiple generations, according to the company.

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Reservations Property Management 59

Hotelogix

AUGUST 27, 2024

  Cons: High Marketing and Maintenance Costs: Direct channel management requires hotels to invest heavily in SEO, PPC, content marketing, and website maintenance. Competitive Landscape: The competition is too high, and it becomes difficult for hotels to dominate OTAs that dominate search engine rankings.

Book 130

Book Pricing Maintenance Marketing 130

STAAH

OCTOBER 15, 2024

Property Management System (PMS) A Property Management System (PMS) is the heart of hotel operations, handling everything from reservations and check-ins to billing and room assignments. As the hospitality landscape continues to evolve, staying ahead of technology trends is key to long-term success.

POS Systems 52

POS Systems Book Pricing Catering 52

SiteMinder

JULY 13, 2024

The fluctuating demand, strong competition, and ever-changing e-commerce landscape in hospitality necessitate constant attention and strategic adaptation. Revenue managers must continuously monitor property performance, market trends, competitor pricing strategies, brand impact, and consumer behaviour to optimise their return on effort.

Pricing 98

Pricing Book Budgeting Marketing 98

eZee Absolute

AUGUST 29, 2023

From the moment a reservation is made to the final farewell, the intricacies of hotel operations dictate the level of comfort, satisfaction, and delight experienced by each guest. One such software your property needs is a cloud-based Property Management System (PMS). Let me get that for you.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

SiteMinder

NOVEMBER 14, 2023

Meanwhile, SiteMinder positions itself as more than just a hotel management system. Meanwhile, SiteMinder positions itself as more than just a hotel management system. At its core, Amenitiz provides a platform that centralises hotel operations, making it easier for hoteliers to manage their properties.

Book 52

Book Reservations Pricing Catering 52

SiteMinder

OCTOBER 30, 2023

By shining a light on some of the industry’s behind-the-scenes stars, we can reflect on the depth and quality of accommodation’s advisor and technology landscape, and the immense value that these partners bring to properties of all kinds.”

Reservations 59

Reservations Training Property Management Information 59

SiteMinder

NOVEMBER 14, 2023

Through this inbox, hotel operators can manage reservations, respond to inquiries, and foster a personalised guest experience before, during and after arrival, all contributing to a more streamlined operational workflow – particularly when integrated with a broader property management system like SiteMinder.

Communication 52

Communication Reservations Book Guest Satisfaction 52

SiteMinder

MAY 15, 2024

Consider using sustainable materials, green roofing, energy-efficient windows, and incorporating natural landscaping. Thoughtful placement of lights can highlight architectural features and landscaping effectively. “We We were aided by SiteMinder because they truly brought about a ‘revolution’ for our property.

Blog 52

Blog Book Reservations Property Management 52

SiteMinder

NOVEMBER 30, 2023

It encompasses advanced booking engines, property management systems, customer relationship management (CRM) software, AI-driven chatbots, and more. Now online travel agents (OTAs), hotel websites, and social media dominate the travel landscape.

Guest Satisfaction 52

Guest Satisfaction Book Property Management Pricing 52

Xotels Hotel Revenue Management

DECEMBER 12, 2024

Focus on Direct Bookings: Optimize your website and offer incentives to encourage direct reservations, reducing reliance on OTAs. Use Technology Wisely: Implement tools such as channel managers and GDS platforms to streamline operations and improve efficiency. For those who prefer a personal touch , phone reservations remain relevant.

Book 40

Book Reservations Pricing Training 40

SiteMinder

OCTOBER 10, 2023

Make sure you work with an online distribution solution that can measure: Channel yield Earnings from reservations Booking volume Average lead times You should ensure you can view them quickly in a summary or as more detailed trends over time. Your property management system and channel manager should be able to provide you with this data.

Book 52

Book Pricing Reservations Property Management 52

Hotel Owner

NOVEMBER 1, 2024

The transition from hotel management to revenue consulting came naturally. His experience at Bespoke prepared him to understand the challenges hoteliers face in navigating a crowded digital landscape.

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Event Coordination Book Events Reservations 52