Modern Restaurant Management

NOVEMBER 16, 2021

Enter the cloud, which helps restaurant operators deliver services and make informed business decisions based on up-to-date data, right here, right now. For example, the cloud-AI combo provides information about a particular diner’s preferences, enabling you to suggest items based on historical information or offer customized coupons.

Server 203

Server POS Systems Information Back of House 203

7 Shifts

NOVEMBER 24, 2024

Whether it’s managing reservations, coordinating with servers, or handling situations with grace, a skilled hostess brings a mix of warmth, professionalism, and operational expertise to the table. What strategies do you use to communicate with servers effectively to manage seating flow?

Server 78

Server Reservations Guest Satisfaction Communication 78

Modern Restaurant Management

SEPTEMBER 16, 2022

Well, if Father Flanagan worked in the hospitality industry today, he might be saying, “there’s no such thing as a bad server” (or bartender or busser, etc.). I agree with that statement, which raises the question: if there’s no such thing as a bad server, why is restaurant service so terrible?

Server 184

Server Training Pricing Scheduling 184

Modern Restaurant Management

JULY 14, 2021

Covering everything from revenue to insights on the waitlist, data can give important information about how a restaurant is performing and how they are improving the guest experience. Starting as a server in high school and college, he learned very quickly how important it is to deliver a great guest experience.

Server 180

Server Information Marketing 180

Modern Restaurant Management

DECEMBER 5, 2023

By implementing a QR Code at-table, two-way ordering system, servers can wait on more tables, increase their tips, and spend more one-on-one time with guests. At-table ordering frees up servers to spend more quality time with guests, who value the added attention.

Server 197

Server Download Catering Communication 197

7 Shifts

NOVEMBER 14, 2024

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills.

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Training POS Systems Server Customer Service 78

Modern Restaurant Management

JUNE 2, 2021

Consumers are less forgiving than in the past when a server is not around to call for another round of drinks or to ask for the check. … its purpose is to augment restaurant flows, preserve meaningful guest/server interactions, improve efficiencies, and speed up the customer touchpoints like ordering and paying, when needed. .

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Server Concierge Front of House Back of House 197

Modern Restaurant Management

JANUARY 18, 2023

Beyond putting guest data insights at servers’ fingertips, data science tools will deepen the personalization possibilities. Soon, a server will not only be able to see a guest’s general preferences but also receive tailored food and drink upsell suggestions based on their prior orders. Making More Informed Decisions.

Server 189

Server Reservations Information Catering 189

Modern Restaurant Management

AUGUST 23, 2021

Servers are now demanding guaranteed pay, far above $15-$20 per hour. The bartender informs you that they don’t have any servers and hands you a paper menu. Upon further conversation about the current business climate, she tells you that she cannot find servers due to their outrageous salary demands.

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Server Pricing Presentation Information 212

Modern Restaurant Management

MARCH 29, 2023

As the couple’s anniversary dinner gracefully glides toward a sweet crescendo, the lead server strides into the kitchen to pick up a beautiful brulee, only to notice the rose-shaped garnish is missing — along with the pastry chef. Shouting, “I need a med-well steak on the fly; forgot to ring it in!”

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Server Communication Back of House Budgeting 188

Modern Restaurant Management

MARCH 20, 2020

With every online order, millions of customers are entrusting restaurant owner/operators with their most essential information. Their expertise is running a restaurant, yet now they are responsible for information ranging from customer names to physical addresses to debit card numbers.

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Server Training Definition Information 216

Modern Restaurant Management

JUNE 1, 2021

All the necessary information will be right at your employees’ fingertips, speeding up the order entry process and making it easier to double-check for accuracy. Tablet POS, when leveraged as self-ordering kiosks, helps reduce face-to-face contact between servers and customers. Brand Your Own Website for the Win.

Server 180

Server Communication Information Accounting 180

Modern Restaurant Management

MAY 3, 2022

All of this information will help you craft the perfect atmosphere. When thinking about atmosphere, you’ll want to consider things like music, server attire, and even seating arrangements. To craft the perfect atmosphere, you’ll want to look at your customers. Why do people choose to come to your restaurant?

Server 188

Server Training Information Marketing 188

Modern Restaurant Management

SEPTEMBER 1, 2020

In this new environment, take steps to: Elevate your servers to guides. Be intentional about how servers greet and introduce your guests to your establishment now that the ordering and payment process has changed. Your contactless ordering and payment platform should allow you to get a holistic view of customer and sales information.

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Front of House Server Information Demo 230

Modern Restaurant Management

APRIL 18, 2022

If the business has an outdoor server station, it should be put in a place that is out of the way for guests but convenient to reach for employees. Doorways and walkways should be clear and safe for all servers to navigate with trays around tables and customers. This information does not constitute legal or professional advice.

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Server Scheduling Information Accounting 167

MEWS

OCTOBER 21, 2022

Legacy POS systems are traditional POS (point of sale) systems that must be physically located on the premises of your hotel because information is stored on an intranet on local servers. The capacities of a legacy system are quite limited in comparison with a cloud system.

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POS Systems Server Information 130

Modern Restaurant Management

DECEMBER 14, 2022

Meanwhile, robots in the front of house are leading customers to their tables, working in tandem with servers to carry loads of heavy dishes in a single trip, and providing novel experiences and entertainment that bring guests into the restaurant. Robin Zheng. In what ways are robots enhancing restaurants and serving as problem solvers?

Server 180

Server Front of House Back of House Marketing 180

Modern Restaurant Management

DECEMBER 6, 2021

Bussers can be informed in real-time when the table needs to be cleaned and servers can be kept up to date on all of their table’s statuses. Perhaps you could revisit your menu and retrain your servers to promote high-profit items. You can speed up tables and free up your employees’ time.

Server 197

Server Pricing Reservations Accounting 197

Modern Restaurant Management

JUNE 9, 2022

Consider tapping into the treasure trove of customer information your POS platform contains. Remember: access to data can glean insights to help you make better-informed decisions. Gather information to help you innovate processes. Gather information to help you innovate processes.

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Front of House Scheduling Information Pricing 196

Modern Restaurant Management

MARCH 23, 2020

Keep Employees Informed. For example, if delivery orders are through the roof and in-house dining has slowed, prompt employees that have cars to take shifts as delivery drivers instead of their usual server, bartender, or back-of-the-house role. Restrict Hours.

Marketing 203

Marketing Download Server Information 203

7 Shifts

NOVEMBER 15, 2024

For example, they might talk about a disagreement between a server and a chef regarding food preparation times. For example, the manager might share how they implemented cross-training among the staff, like teaching servers to handle some basic tasks in the kitchen. Another important aspect is understanding the root of the issue.

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Communication Server Special Events Training 78

Modern Restaurant Management

SEPTEMBER 3, 2021

Using a text messaging platform generates a depth of information and immediate feedback based on user responses. This information can help you fine-tune your LBA. Programmed to detect signals from user mobile devices in range, the beacons trigger servers to send in-app or SMS ads.

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Marketing Information Communication Server 198

Modern Restaurant Management

MARCH 13, 2020

Use a system where the greeter informs the guests of where their table is and then have the person leaving the menus put their hand up so they know where to go. Have the servers leave the drinks at the front of the table and let guests grab them after the server has stood up.

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Server Reservations Communication Sanitation 199

EATER

FEBRUARY 23, 2024

Lille Allen/Eater That’s what the menu is for I’ve come to lightly dread a server asking “Have you dined with us before?” Another colleague said a recent server meticulously outlined the first two sections of a menu “like he was practicing a monologue.” like a very hungry Don Draper.

Server 139

Server Communication Information 139

Modern Restaurant Management

OCTOBER 14, 2022

As a restaurant owner or manager, you should take it upon yourself to become familiar with common allergens so that you can later pass on this knowledge to your staff for a well-informed, allergen-friendly restaurant environment. Likewise, ensure that servers are trained to ask all customers about potential allergies when taking orders.

Server 189

Server Communication Training Front of House 189

Modern Restaurant Management

JULY 11, 2023

Customers access a digital menu through their smartphone camera and place orders without reviewing physical menus or interacting with servers. Diners scan the QR Code on their table to access the restaurant menu and place their order as soon as they’re ready — no need to wait for a server.

Server 126

Server Information Pricing Marketing 126

Hotelogix

JANUARY 19, 2025

Legacy vs. Cloud-Based PMS Legacy PMS Legacy PMS relies on on-premise servers and requires significant maintenance. Cloud-based PMS eliminates the need for on-premise servers and expensive IT maintenance, making it an affordable solution for hotels of all sizes. Additionally, the cost savings are significant.

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Housekeeping Front Desk Operations Guest Satisfaction Property Management 100

Modern Restaurant Management

DECEMBER 5, 2022

From a customer perspective, they would be able to drive their own dining experiences at their own pace without waiting on a server to visit their table or flag someone down. A universal solution like this would drive efficiency and convenience for both parties, resulting in higher profits. The possibilities are truly endless.

Server 225

Server POS Systems Information Marketing 225

Modern Restaurant Management

OCTOBER 25, 2022

That site may initiate a download of malware onto the visitor’s system,or attempt to fool the victim into giving up payment data or sensitive information in order to steal their identity. That code may lead to a website made to look like the restaurant’s and ask the visitor for their payment information to begin their order.

Information 189

Information Accounting Download Server 189

Modern Restaurant Management

JUNE 8, 2020

This may include line cooks standing six feet away from each other, tables moved to proper social distances, diners sitting outdoors only, use of disposable menus and placemats, and/or servers wearing masks. Get Information from Reputable Sources. Don’t Let Employees Work When Sick. No exceptions!

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Information Training Sanitation Server 202

EATER

MARCH 22, 2023

There’s a pretty standard server speech when you go out to eat at a restaurant with table service. Asking a server for advice does come with risks: Yes, you might experience a shameless upsell. Sometimes the answers won’t be enticing or even particularly informed. and yet, somehow, are. That tells you something, too.)

Server 123

Server Information 123

7 Shifts

JULY 28, 2021

Maybe one of your servers just called in sick at the last minute, your shipment of inventory containing all the ingredients for tonight's dinner special never showed up or the plumbing is acting up again. There are many working parts between the kitchen and server, and everything needs to be working seamlessly to ensure customer satisfaction.

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Communication Server Front of House Back of House 172

Modern Restaurant Management

AUGUST 9, 2022

The digital solutions mean a kitchen becomes the source of revenue – with less hostess, server, busser, or other overhead costs. Direct payments via text message ensure an added level of security that keep personal information safe and take the risk out of restaurant owners’ hands when it comes to stored information.

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Reservations Information Server Customer Service 201

Modern Restaurant Management

DECEMBER 8, 2022

Consider sharing links or posting printouts of product cards from BreweryDB to help your staff accurately answer customer questions and make informed suggestions. Increasingly, beverage customers associate “events” with ABV information. What information deficits are limiting your ability to forecast more effectively?

Information 188

Information Server Events 188

EATER

JULY 24, 2020

Hosts, bartenders, servers, and any other front-of-house workers take the greatest risk by sharing indoor space with customers, who may or may not show symptoms even if they’re infected with COVID-19. There’s just not enough information to eliminate all risk. We’re in a fast-moving environment in terms of information.”

Server 133

Server Back of House Front of House Information 133

7 Shifts

SEPTEMBER 15, 2021

Your servers' tips get increased from a higher check average. Have bartenders or beverage directors go through pairings for dishes—and give servers notes on how to speak about them. An informed team is your best bet for success in suggestive selling. Use context clues to make informed suggestions. Our guess is the latter.

Server 147

Server Training Information Blog 147

Modern Restaurant Management

OCTOBER 20, 2023

In these situations, It can be useful to use the information they have at hand or survey their audience. There is usually information that is already being kept track of digitally, or through the people working at your restaurant. These can all be insights into who your current customer is.

Information 183

Information Catering Marketing Server 183