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Your Playbook to a Successful COVID-19 Restaurant Experience

Modern Restaurant Management

From customizable protective shields and partitions to hand sanitizing stations and tricks for taking an outdoor dining space to the next level (umbrellas and planters, anyone?), Build Sanitization Stations into Your Design. The CDC has even issued guidance for when to use soap and water versus when to use alcohol-based hand sanitizer.

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COVID-19 Best Practices for Restaurants: Navigating Coronavirus for Staff & Managers

7 Shifts

Restaurant owners and operators are encouraged to review the online resources their state and local health departments have provided for the latest information about COVID-19 in their community, and take extra precautionary steps in the workplace to protect the safety and wellbeing of staff and guests. Practice proper restaurant sanitization.

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How Restaurants Deliver Great Hospitality with Contactless Ordering and Payment

Modern Restaurant Management

In this new environment, take steps to: Elevate your servers to guides. Be intentional about how servers greet and introduce your guests to your establishment now that the ordering and payment process has changed. Your contactless ordering and payment platform should allow you to get a holistic view of customer and sales information.

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How to Create an Allergy-Friendly Environment at Your Restaurant

Modern Restaurant Management

As a restaurant owner or manager, you should take it upon yourself to become familiar with common allergens so that you can later pass on this knowledge to your staff for a well-informed, allergen-friendly restaurant environment. Likewise, ensure that servers are trained to ask all customers about potential allergies when taking orders.

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How to Make Your Guests Feel Safe and Get them Back in the Door

Modern Restaurant Management

Disposable plates and utensils probably don’t fit in a fine dining restaurant, but silverware delivered only with the food, or wrapped in sanitized napkins and sealed with a small paper band could be appropriate. If tables are sanitized between guests, how do you communicate this? Which ones can you easily sanitize?

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11 Tips for Restaurants to Get Back to Business

Modern Restaurant Management

Food safety sanitation procedures are more important than ever to combat the novel coronavirus. This may include line cooks standing six feet away from each other, tables moved to proper social distances, diners sitting outdoors only, use of disposable menus and placemats, and/or servers wearing masks. No exceptions!

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What Does Social Distancing Mean for Social Businesses Like Restaurants?

Modern Restaurant Management

Up the restaurant’s hygiene and cleanliness standards: fully sanitize tables, menus and chairs after each reservation. Use a system where the greeter informs the guests of where their table is and then have the person leaving the menus put their hand up so they know where to go.

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