Hotelogix

OCTOBER 24, 2024

A Central Reservation System (CRS)  helps hotels manage room availability, pricing, and bookings from different channels. A CRS automates this process, ensuring smooth management of reservations. Why is a Central Reservation System Important for Hotels? Read More on How a CRS system help hotels?

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Reservations Guest Satisfaction Pricing Book 130

Revenue Hub

NOVEMBER 14, 2024

There are two ways hotels go about this: either they send lots of information as soon as the reservation is made or they send everything one or two days before the check-in date. Sending all information as soon as the reservation is made will only overwhelm them, and sending it too close to the trip date will do it too.

Communication 109

Communication Information Reservations Article 109

Hotelogix

OCTOBER 11, 2024

A no-show in the hotel industry occurs when a guest makes a reservation but fails to show up or cancel their booking in advance. Booking Mistakes: Sometimes, guests might accidentally double-book or forget about their reservation. Skewed Occupancy Data Accurate occupancy data is important for hotels to make informed decisions.

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Reservations Guest Satisfaction Communication Book 130

Revenue Hub

NOVEMBER 19, 2024

Myth 1: A Siloed System Is Business Intelligence In the hotel industry, it’s common to use separate systems for reservations, property management, customer relationship management (CRM), and accounting. By breaking down silos, hotels can make more informed decisions that enhance guest satisfaction and drive revenue growth.

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Guest Satisfaction Reservations Information Article 108

Hotelogix

JULY 5, 2024

Reservation software for a small hotel is like a helpful assistant that makes booking rooms easier. What is hotel reservation software for small hotels? Hotel reservation software for small hotels is like a super helper that makes booking rooms easy and keeps guests happy.

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Reservations Guest Satisfaction Book Property Management 130

Hotelogix

NOVEMBER 28, 2024

Offer photos, information as well as contact details and links to your site on your social media handles. The events that are organized should be fun and should create an informal atmosphere where people can connect. They should contain all necessary information about the apartments.  It also builds loyalty and trust.

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Marketing Blog Information Reservations 130

Hotelogix

NOVEMBER 28, 2024

It automatically updates room availability, rates, and reservations across all these platforms. Improved Guest Experience: Guests get real-time confirmation and accurate information about availability. This keeps everything consistent and reduces errors.

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Book Property Management Reservations Pricing 130

Modern Restaurant Management

DECEMBER 3, 2024

This holiday season, 67 percent of diners are seeking more than standard reservations, with themed holiday meals (44 percent) and multi-course feasts (39 percent) being the most popular options, according to a survey from Tock. Nearly half (49 percent) of respondents will be seeking a reservation during the 4 to 6 p.m.

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Reservations Special Events Book Guest Retention 88

Revenue Hub

MARCH 4, 2025

When integrated into an omnichannel platform, it consolidates all conversations, providing a complete history for reservation staff. This level of responsiveness aligns with guest expectations for instant, relevant information. Abandoned booking recovery Not every traveler completes their reservation on the first attempt.

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Reservations Communication Book Article 89

Revenue Hub

NOVEMBER 18, 2024

Reduce the number of steps required to complete a reservation, use clear and concise language, and provide visual cues that guide users through the process. Showcase your hotel’s unique features through stunning imagery and informative videos. Simplify the Booking Process: The booking process should be as straightforward as possible.

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Book Reservations Article Accounting 109

Revenue Hub

DECEMBER 4, 2024

We will look at the Attraction (Pre-Booking), Booking, and Upsell Marketing (Pre-Arrival) stages, highlighting the specific information needed from BI tools and how hotels can apply these insights effectively. Optimized Revenue: Securing reservations via the most profitable channels.

Book 109

Book Article Information Marketing 109

Hotelogix

NOVEMBER 28, 2024

By automating daily operations such as reservations, check-ins, and housekeeping management, Hotelogix significantly reduces manual tasks, allowing hotel staff to focus more on guest satisfaction. Additionally, the user-friendly interface simplifies training for new staff, further boosting operational efficiency.

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Housekeeping Budgeting Demo Pricing 147

Revenue Hub

NOVEMBER 27, 2024

NB: This is an article from Travelboom Subscribe to our weekly newsletter and stay up to date People may travel for leisure only once or twice a year, which means their hotel reservation likely won’t be an impulsive decision.

Article 109

Article Book Information Marketing 109

Hotelogix

JANUARY 10, 2025

Even though there are loads of reservation tools out there, many small hotel operators are going with something they already know how to use: Google Calendar. Challenges with Reservations Staff at small hotels often find it challenging to handle reservations effectively. The answer you are searching for is, Yes.

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Book Reservations Scheduling Housekeeping 100

Modern Restaurant Management

DECEMBER 9, 2024

Utilizing insights from your POS data will help you make informed decisions that predict how demand will look in the lead up to the big day. Plan Employee Rotas To Meet Demand Reservations on group bookings of 10 or more people are currently up 38 percent in comparison to this time in 2023.

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POS Systems Book Customer Service Scheduling 167

Hotelogix

JANUARY 19, 2025

Recent statistics show that 65% of hotel reservations now happen online, with 45% of those coming through direct channels. Quality Content Creation Develop informative, engaging content that addresses your potential guests’ needs and questions. Provide complete and accurate information about your hotel.

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Blog Travel and Tourism Book Information 100

7 Shifts

NOVEMBER 24, 2024

Whether it’s managing reservations, coordinating with servers, or handling situations with grace, a skilled hostess brings a mix of warmth, professionalism, and operational expertise to the table. How would you handle a party arriving late for their reservation? How would you handle a party arriving late for their reservation?

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Server Reservations Guest Satisfaction Communication 78

Revenue Hub

JANUARY 7, 2025

Concierge Assistance: Providing information and assistance with reservations, transportation, and local attractions. Room Service: Delivering food, beverages, and other amenities directly to guest rooms. Housekeeping: Ensuring rooms are clean, well-maintained, and stocked with supplies.

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Guest Services Concierge Guest Satisfaction Housekeeping 107

Revenue Hub

NOVEMBER 26, 2024

They want to feel like what they’re buying – hotel room, dinner reservation, or another experience – is different and special. Extrapolated across the entire site – with thoughtful imagery and design – this kind of storytelling doesn’t just inform; it seduces. Not on their own. They’re want that Rolls-Royce feeling.

Article 109

Article Reservations Pricing Information 109

Larry Mogelonsky

JANUARY 20, 2025

is convincing guests to arrive in the first place, as in book or reserve a room. But equally as important if not more important! Marketers are the key members of the commercial team charged with building the funnel and enticing conversions so that operation teams have a healthy occupant to execute this bespoke service for.

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Marketing Book Events Reservations 130

Modern Restaurant Management

JULY 28, 2022

Customer data is only one segment of the information you need for good sales insights, marketing information, and business analytics. There are three main types of information your restaurant should collect: Customer Information. Customer information is the personal information of each of your customers.

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POS Systems Information Accounting Reservations 208

Modern Restaurant Management

OCTOBER 7, 2021

Reservation processing. Organizing and preparing dishes does not come easy—there is a lot of data and information tracking involved to make sure the correct dish is served to the right person. Reservation Processing. Keeping track of reservations has always proven to be an uphill task for restaurant operators.

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Reservations Kitchen Operations Front of House Back of House 196

Modern Restaurant Management

FEBRUARY 12, 2024

To prevent issues down the road, it's best to make sure you speak with your attorney to have all the necessary information. If the restaurant uses a third-party hosting service for its website, be sure to get record of the login information and contact information of the service provider.

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Accounting Information Reservations Communication 181

InnQuest

JANUARY 23, 2023

Direct bookings are reservations made directly with the hotel rather than through a third-party online travel agency (OTA). With custom booking engines, you can create an effective reservation flow that can increase conversions. Metasearch platforms lead users to your website, where they can directly make reservations for their travel.

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Book Reservations Concierge Blog 218

Hotelogix

JANUARY 19, 2025

For instance, the PMS allows the front desk to manage check-ins , check-outs, and reservations seamlessly. Staff can update room statuses or reservation details remotely, ensuring faster response times and smoother workflows. It supports critical areas such as front desk operations, housekeeping coordination, and POS integration.

Housekeeping 100

Housekeeping Front Desk Operations Guest Satisfaction Property Management 100

Hotelogix

APRIL 16, 2025

A robust cloud-based Property Management System (PMS) doesn't just streamline your operations—it transforms them. " Remember that technology should enhance, not replace, the human element of hospitality.

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Front Desk Operations Property Management Pricing Reservations 130

Modern Restaurant Management

MARCH 8, 2022

All negative reviews hold valuable information about how your restaurant can improve. Include contact information so the reviewer can get in touch with management if they would like to follow up. Invite the review writer to contact you if they have any more questions or if you want more information about their experience.

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Reservations Information Customer Service Marketing 225

Hotelogix

OCTOBER 17, 2024

They minimize overbookings, streamline the reservation process, and drive revenue. 5 Advantages of Using an Online Booking System for Your Property 1.   By automating reservations, your team can focus on enhancing guest experiences, boosting productivity, and running smoother operations.  A lot, right?

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Book Reservations Information Demo 130

7 Shifts

OCTOBER 22, 2024

With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. Use email newsletters in marketing your restaurant Email marketing is one of the most effective restaurant marketing strategies for driving engagement and increasing reservations.

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Book Marketing Reservations Blog 78

InnQuest

MARCH 3, 2023

With this information, hotels can provide a more personalized guest experience. This can include anything from housekeeping services to restaurant reservations. Additionally, the software can send automated emails or text messages to guests, such as confirmation of their room reservation or updates on their stay.

Communication 218

Communication Reservations Information Housekeeping 218

InnQuest

OCTOBER 17, 2023

Here’s a brief explanation of the reasons why hotel overbookings happen: Uncertain Cancellations: Hotels anticipate a certain percentage of reservations to be canceled. Revenue Maximization: In a bid to maximize revenue, hotels often accept more reservations than their actual room inventory.

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Reservations Book Guest Satisfaction Pricing 221

Modern Restaurant Management

MAY 17, 2022

Nine out of 10 people who own a smartphone use it for information regarding their location, which allows vendors to access relevant and timely data in a nonintrusive way. Promote Online Ordering and Reservations. Restaurants can also offer customers a pre-order option during the reservation process.

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Marketing Reservations Server Information 212

Hotelogix

SEPTEMBER 12, 2024

These websites serve as a critical resource for travelers looking to make informed decisions based on past guests' experiences. These sites are frequented by millions of users looking to make informed travel decisions. Hotels can analyze guest preferences and expectations trends, which can inform targeted marketing strategies.

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Competitive Analysis Guest Satisfaction Customer Service Book 211

Revenue Hub

JANUARY 27, 2025

Many hotels also run siloed systems that dont integrate seamlessly, meaning guest reservations, folios, and other transactional data are rarely linked. Lack of Buy-In: The front desk, reservations, and other hotel staff may not fully appreciate how vital accurate data is. This unified view is the foundation of actionable analytics.

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Reservations Training Guest Satisfaction Information 70

eZee Absolute

NOVEMBER 11, 2024

Hotels and resorts face daily threats, from fraudulent reservations to stolen identities at check-in. These incidents can occur in various forms—whether it’s a fake ID being presented at the front desk or stolen credit card information being used for bookings. Does it match the name on the reservation? They hand over their ID.

Information 59

Information Reservations Guest Satisfaction Book 59

Hotelogix

SEPTEMBER 6, 2024

This tool aggregates hotel information from across the internet, providing users with a comprehensive overview of available accommodations based on their search criteria. Google Hotel Finder functions as a metasearch engine, pulling together hotel information from across the web. How Does Google Hotel Finder Work?

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Book Information Demo Presentation 246

InnQuest

AUGUST 2, 2023

Hotel chains and properties dealing with sensitive customer information, financial transactions and confidential business data, have become prime targets for cyber threats. With the rise of online reservations, mobile app s and guest Wi-Fi networks, hotels are exposed to a broad range of cyber threats.

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Hospitality Management Information Vendor Management Training 222