Hotelogix

OCTOBER 24, 2024

A Central Reservation System (CRS)  helps hotels manage room availability, pricing, and bookings from different channels. A CRS automates this process, ensuring smooth management of reservations. Why is a Central Reservation System Important for Hotels? Read More on How a CRS system help hotels?

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Reservations Guest Satisfaction Pricing Book 130

Hotelogix

APRIL 16, 2025

👉 Read Also - Hotel Podcasts 2025: Learn From Industry Experts Why Technology is Your Greatest Ally Cloud-Based Property Management: The Foundation of Modern Hotel Operations If there were three words to sum up the ideal hotel operations strategy – Automate.

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Front Desk Operations Property Management Pricing Reservations 130

Hotelogix

JANUARY 19, 2025

Hoteliers must rise to these expectations while managing complex operations and staying ahead of the competition. A property management system (PMS) is the ultimate solution. For instance, the PMS allows the front desk to manage check-ins , check-outs, and reservations seamlessly.

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Housekeeping Front Desk Operations Guest Satisfaction Property Management 100

Hotelogix

NOVEMBER 28, 2024

Offer photos, information as well as contact details and links to your site on your social media handles. The events that are organized should be fun and should create an informal atmosphere where people can connect. They should contain all necessary information about the apartments.  It also builds loyalty and trust.

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Hotelogix

OCTOBER 11, 2024

A no-show in the hotel industry occurs when a guest makes a reservation but fails to show up or cancel their booking in advance. Understanding the intricacies of no-shows is important for effective hotel management. Booking Mistakes: Sometimes, guests might accidentally double-book or forget about their reservation.

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Reservations Guest Satisfaction Communication Book 130

Hotelogix

SEPTEMBER 12, 2024

A Hotel Property Management System (Hotel PMS) is software that helps hotels efficiently organize, schedule, and manage their daily operations. Also known as hotel software, it functions as the nerve centre of hotel operations, facilitating a smooth flow of interdepartmental information. What is Hotel PMS?

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Hotelogix

OCTOBER 18, 2023

One crucial aspect determining your success is your ability to efficiently manage daily operations across multiple properties in different areas from a central office.   Gain group-wide clarity: You have a hotel group with ten properties across multiple locations.

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Property Management Reservations Blog Book 130

Hotelogix

OCTOBER 18, 2023

A hotel reservation system is far more than a booking tool.   As technology continues to reshape the hospitality landscape, the importance of an effective reservation system cannot be overstated—it's the key to unlocking efficiency and excellence in modern hotel management.

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Reservations Book Information Guest Satisfaction 100

InnQuest

MARCH 3, 2023

One such tool that has been making massive waves in the industry is cloud property management software (PMS). With this information, hotels can provide a more personalized guest experience. This can include anything from housekeeping services to restaurant reservations. Learn more about us here.

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Communication Reservations Information Housekeeping 218

InnQuest

OCTOBER 17, 2023

Here’s a brief explanation of the reasons why hotel overbookings happen: Uncertain Cancellations: Hotels anticipate a certain percentage of reservations to be canceled. Revenue Maximization: In a bid to maximize revenue, hotels often accept more reservations than their actual room inventory.

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Reservations Book Guest Satisfaction Pricing 221

Hotelogix

JANUARY 10, 2025

Even though there are loads of reservation tools out there, many small hotel operators are going with something they already know how to use: Google Calendar. Challenges with Reservations Staff at small hotels often find it challenging to handle reservations effectively. The answer you are searching for is, Yes.

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Book Reservations Scheduling Housekeeping 100

InnQuest

SEPTEMBER 5, 2023

It involves tracking and controlling inventory in real-time, making informed decisions on pricing, room allocation and availability, and ensuring that the right resources are available at the right time. Proper maintenance is crucial for guest services and reservations.

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Guest Satisfaction Maintenance Pricing Book 218

InnQuest

OCTOBER 3, 2023

Compliance with industry standards like PCI DSS ensures that sensitive financial information is protected. Real-time Updates: Thereafter, integration with property management system s (PMS) provides real-time updates on room availability and pricing. These options include credit cards, mobile payments and digital wallets.

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Guest Satisfaction Information Property Management Blog 221

Hotelogix

JANUARY 19, 2025

Recent statistics show that 65% of hotel reservations now happen online, with 45% of those coming through direct channels. Quality Content Creation Develop informative, engaging content that addresses your potential guests’ needs and questions. Provide complete and accurate information about your hotel.

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Blog Travel and Tourism Book Information 100

InnQuest

MARCH 2, 2023

This includes everything from online booking systems and inventory management to customer relationship management tools. For example, you can use a property management system (PMS) to manage your reservations, guest information, and room assignments.

Customer Service 224

Customer Service Training Guest Satisfaction Pricing 224

InnQuest

JANUARY 23, 2023

However, you can still implement strategies to increase direct bookings and create a better bottom line for your property. Direct bookings are reservations made directly with the hotel rather than through a third-party online travel agency (OTA). In this blog, we have compiled five tips to boost direct bookings.

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Book Reservations Concierge Blog 218

Hotelogix

DECEMBER 17, 2024

Verify Payments and Guest Information Fraudulent transactions are one of the leading causes of chargebacks. Guest Verification at Check-In: Collect and verify photo IDs at check-in to ensure the cardholder matches the reservation. Confirm the cardholder’s name matches the reservation.

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Document Communication Book Reservations 100

InnQuest

AUGUST 2, 2023

In today’s interconnected world, where technology advances at an unprecedented pace, cybersecurity for hospitality management is a growing concern. Hotel chains and properties dealing with sensitive customer information, financial transactions and confidential business data, have become prime targets for cyber threats.

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Hospitality Management Information Vendor Management Training 222

Revenue Hub

JANUARY 27, 2025

Wrestling with Inconsistent (and Overwhelming) Data Problem in Focus The first significant obstacle revenue managers grapple with is the sheer volume of data flowing in from multiple, often disjointed, sources – Property Management Systems (PMS), OTAs, market intelligence platforms, internal spreadsheets, and more.

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Reservations Training Guest Satisfaction Information 70

Hotelogix

OCTOBER 17, 2024

They minimize overbookings, streamline the reservation process, and drive revenue. If you're still managing bookings manually, it’s time to make the switch.  Simplify reservation process Today customers rely heavily on mobile apps, search engines, and online platforms to discover and engage with hotels.

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Book Reservations Information Demo 130

InnQuest

APRIL 4, 2023

A cloud-based PMS is a software solution enabling hotels to manage their daily operations, all from a centralized system that can be accessed anywhere and anytime. Lower Maintenance and Support Costs According to a report by Hospitality Technology, cloud-based Property Management Systems can reduce maintenance and support costs by up to 30%.

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Maintenance Cost Reduction Guest Satisfaction Housekeeping 218

Revenue Hub

NOVEMBER 29, 2024

aestro, the hotel industry’s leading Web Browser-based cloud and on-premises All-In-One property-management system, teamed with preeminent commercial strategy platform LodgIQ to improve operations, communications and business forecasting at the Olde Mill Inn in Basking Ridge, N.J.

Book 109

Book Pricing Reservations Events 109

eZee Absolute

NOVEMBER 11, 2024

Hotels and resorts face daily threats, from fraudulent reservations to stolen identities at check-in. These incidents can occur in various forms—whether it’s a fake ID being presented at the front desk or stolen credit card information being used for bookings. Does it match the name on the reservation? They hand over their ID.

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Information Reservations Guest Satisfaction Book 59

Hotelogix

OCTOBER 30, 2024

Hotels can capture potential guests by providing engaging, informative content that resonates with what travelers are looking for. Your hotel’s website should be user-friendly and include easy navigation, high-quality visuals, and concise information about rooms, amenities, and local attractions.

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Book Blog Reservations Information 222

InnQuest

SEPTEMBER 26, 2023

Use Technology Wisely In today’s digital age, technology plays a vital role in hotel management. Utilize hotel management software to streamline booking processes, track guest information and manage reservations efficiently. Book a demonstration of our award-winning hotel management software here.

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Scheduling Blog Book Reservations 219

InnQuest

MAY 11, 2023

Best Hotel Pricing Strategies in 2023 Dynamic Pricing: Dynamic pricing is a revenue management strategy that allows hotels to adjust their room prices in response to fluctuations in market demand. Hotels can determine the best price for each room by examining customer information and market trends.

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Pricing Reservations Book Marketing 220

Hotelogix

MARCH 21, 2025

Rather than queuing up at the front desk , they text a virtual assistant and get their room information immediately. They can respond to common questions, including check-in and check-out times , WiFi information, restaurant hours, and so on— without any human intervention. Let me help!"

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Guest Services Guest Satisfaction Book Training 100

Hotelogix

OCTOBER 30, 2024

Integrate a Property Management System (PMS) A property management system is key to streamlining check-ins. With real-time room availability, guest preferences, and reservation details at their fingertips, your staff can quickly handle check-ins with fewer errors.

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Front Desk Operations Training Demo Information 147

Boutique Hotel News

DECEMBER 12, 2022

Worldwide: Hotel management system RoomRaccoon has integrated with Cendyn’s Pegasus Central Reservation System (CRS) to enable hotels distribute rates, availability and inventory on global distribution systems. Steven Reffin, head of partnerships at RoomRaccoon, added: “We are excited to welcome Cendyn’s Pegasus CRS to our marketplace.

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Reservations Information Events Property Management 130

InnQuest

AUGUST 15, 2023

Understanding the Hotel Channel Management Landscape Managing hotel bookings and distribution across multiple online travel agencies (OTAs) and booking platforms is becoming an increasingly complex and time-consuming task for hoteliers. With such synchronization, the process is sped up and manual data entry errors become zero.

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Reservations Book Property Management Information 130

Hotelogix

JANUARY 12, 2025

Tools like Hotelogix’s Web Booking Engine simplify the reservation process, allowing guests to book directly. For returning guests, having this information readily available shows that you care and makes them feel at home. To make your website effective, focus on usability and convenience. A TA Console , simplifies it all.

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Book Pricing Marketing Events 130

Hotelogix

JANUARY 30, 2024

The report also covers cancellations, no-shows, and temporary reservations for the day. Hotel Guest Report This report encompasses a detailed guest history, storing every reservation, including guest names, contact information, nationality, previous stay records, and specific preferences like room choices or food and beverage selections.

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Housekeeping Reservations Information Budgeting 147

Les Roches

JULY 21, 2023

Known as hotel property management systems or hotel PMS , this software enables hotel management to use digital platforms to streamline operations such as bookings, guest check-ins and housekeeping coordination, while enhancing guest experiences. What is a hotel property management system (PMS)? Increased revenue.

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Property Management Training Reservations Housekeeping 52

Hotelogix

MARCH 6, 2025

Virtual and Augmented Reality: Immersive Experiences Unleashed VR and AR are revolutionizing hotel services: Offer comprehensive virtual tours of rooms and facilities pre-booking, allowing guests to 'walk through' the hotel and even test out different room types before making a reservation. And boy, has it come a long way!

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Concierge Maintenance Book Demo 130

Hotelogix

MAY 16, 2024

Streamline operations with a cloud-based hotel property management system (PMS) Upgrading to a cloud-based Hotel PMS can significantly improve hotel operational efficiency. A booking engine integrated with your PMS and channel manager simplifies the booking process for guests and collects valuable guest data for personalized marketing.

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Book Front Desk Operations Reservations Property Management 130

STAAH

JUNE 18, 2024

A robust booking engine is about more than just accepting reservations. Booking engines must be optimised for users, allowing them to take care of all their needs in one place and have a secure and easy reservation process. Ability to easily compare room types, entitlements and prices to help guests make informed decisions.

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Book Reservations Demo Information 104

InnQuest

SEPTEMBER 28, 2022

Key Pillars of a Guest-centric Cloud Property Management System. When it comes to producing a top-notch guest experience, your hotel management system is your best asset. accounting) so that all the information is seamlessly integrated and easily accessible at all times. To Wrap It Up.

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