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MRM Talking With: Author, Leadership Coach and Chick-fil-A Veteran Dee Ann Turner

Modern Restaurant Management

Allow them to develop leadership skills and show a path to leadership positions. Even if they are just passing through, it is an opportunity to improve the employment brand by being known as someone who helps people develop. What can managers do to want people to work for them?

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Waffle House Claims to Be About ‘People.’ Its Own People Say Otherwise.

EATER

This informal metric, known as the “ Waffle House Index ,” has three levels : green (normal operations), yellow (limited menu, may be low on food supplies, may be using an electrical generator), and red (closed, aka time to panic). We’re fighting one server, one shift.”. Servers weren’t the only ones struggling with lower pay.

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