Remove HR Remove Server Remove Service Management
article thumbnail

FOH Meaning: What it is and How it’s The First Line in Customer Satisfaction

Synergy Suite

Some common FOH positions include host/hostess, server, bartender, and food runner. A good candidate for these roles would possess strong communication skills, a friendly and upbeat personality, the ability to multitask in a fast-paced environment, and a genuine passion for customer service.

article thumbnail

Why restaurants fail: Make sure you do not make these 38 mistakes

Lithos POS

They have a lot of responsibilities for the business in terms of management. Everything from managing the business to increasing sales comes under management. Restaurant Manager Duties. Many factors that can cause restaurant management to go unnoticed or overlooked can lead to a restaurant’s defeat.

article thumbnail

Prime Costs: Understanding and Application for Restaurants

Synergy Suite

Front-of-House (FOH) Labor: FOH staff includes servers, bartenders, hosts/hostesses, and buspersons who interact directly with customers and provide service. Managing labor costs requires optimizing staff schedules, ensuring efficient staffing levels during peak hours, and monitoring employee productivity.