Modern Restaurant Management

OCTOBER 9, 2023

Providing mental health awareness and resilience training to all employees can help promote a supportive work environment. For example, you can include reminders about resources in emails, memos, or scheduled meetings. This will help destigmatize the topic and let employees know there is no shame in asking for help.

Workshop 196

Workshop Training Scheduling Communication 196

Modern Restaurant Management

AUGUST 15, 2024

One smart idea is investing in software that can schedule employees’ working hours, manage HR processes, prepare payroll, analyze labor data, and monitor employee attendance. These expenses include money spent on recruiting, hiring, and training new staff, and lost productivity.

Training 179

Training Scheduling Marketing 179

Modern Restaurant Management

JUNE 20, 2022

Employees that are given job training, mentoring, and upward movement potential are empowered to learn new skills and be better able to take on new responsibilities. Use a Digital Scheduling System. Updated scheduling systems eliminate the need for printed, emailed, or outdated scheduling methods.

Scheduling 218

Scheduling Communication Training 218

Synergy Suite

OCTOBER 4, 2022

This change of approach to the employee/employer relationship caused many organizations to dedicate more effort toward a more efficient HR strategy that sends a clear message of compassion regarding employee wellbeing. What Is Restaurant HR? The knowledge HR has on compliance and employee management helps the restaurant.

Regulatory Compliance 52

Regulatory Compliance Training Scheduling Communication 52

Modern Restaurant Management

SEPTEMBER 25, 2024

To learn what operators can do to recruit and retain, Modern Restaurant Management (MRM) magazine reached out to Opal Wagnac, SVP of Market & Product Strategy at isolved, who works with QSR HR practitioners. From an HR standpoint, what are key reasons for high turnover at Quick Serve Restaurants (QSRs)?

Scheduling 88

Scheduling Training Communication Information 88

Modern Restaurant Management

AUGUST 12, 2022

Paid trainings, opportunities for advancement and new equipment are all ways to help employees feel valued. Rethink Scheduling. Scheduling can be a headache for both employer and employees to figure out, but rethinking how you schedule can make this regular business process much less painful for everyone. Recognition.

Scheduling 197

Scheduling Communication Catering Training 197

Modern Restaurant Management

JANUARY 28, 2021

The tone you set from the interview and throughout training will dictate the level of dedication your new hire provides. On the flip side, if you spend the time to train them right with a powerful sense of responsibility and attention to detail, then they’ll take more pride and ownership in their work. Get Back in the Kitchen.

Accounting 186

Accounting Scheduling Training Server 186

Modern Restaurant Management

OCTOBER 25, 2023

Unpredictable income and schedule. The training teaches employees at every level how to recognize and respond to colleagues who may be experiencing a mental health or substance use challenge. People in the restaurant industry are trained to serve others to the best of their ability. Low hourly wages with dependence on tips.

Front of House 188

Front of House Training Workshop Back of House 188

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Scheduling & payroll Ask any restaurant manager what their biggest point of frustration on the job is. Chances are, it's balancing the scheduling requests of dozens of employees each week. Oversee incoming deliveries.

Scheduling 158

Scheduling Front of House Training Customer Service 158

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. Making a detailed schedule of when associates should download certain reports can keep them organized and help incorporate reporting into their work routines.

POS Systems 196

POS Systems Download Reservations Training 196

Modern Restaurant Management

JUNE 25, 2020

Fair Labor Standards Act ( FLSA ) claims can derive from modified schedules or remote work. Before ramping up operations, conduct training meetings with staff to discuss your restaurant’s protocol for reporting injuries and symptoms. Familiarize yourself with the Families First Coronavirus Response Act. Foster Good Hygiene.

Training 218

Training Communication Sanitation Document 218

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. With it, you can make better decisions about your restaurant, scheduling, and cost structure.

POS Systems 147

POS Systems Scheduling Training Reservations 147

Modern Restaurant Management

APRIL 20, 2020

The concept of cross-utilization means training employees to perform multiple positions that create added efficiencies in the operation. Unfortunately, front of the house staff who aren’t cross trained are generally furloughed. How can cross training help operationally and financially? The key to this is cross training.

Training 183

Training Sanitation Scheduling Server 183

Horizon Hospitality

JANUARY 8, 2024

Develop a hands-on training schedule and have management commit time to frequent one-on-one meetings to touch base. Use Employee-Centric Scheduling Nobody denies that the restaurant industry can come with a grueling schedule. But keep in mind employees’ limitations and energy levels when scheduling to prevent burnout.

Scheduling 130

Scheduling Training 130

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. With it, you can make better decisions about your restaurant, scheduling, and cost structure.

POS Systems 141

POS Systems Scheduling Training Reservations 141

Modern Restaurant Management

DECEMBER 14, 2020

Webinars : US Foods regularly introduces new webinars, and recently added Holiday Profits to the schedule. The new brand represents a global portfolio of customer-focused solutions and services including inventory, task and labor management, analytics, HR and payroll services. Square Launches Shift Scheduling.

Scheduling 189

Scheduling Training Marketing Communication 189

Synergy Suite

JULY 11, 2023

From ensuring that payroll is processed correctly and on-time, that all employee files are in order, and that new employees are onboarded and trained properly on an ongoing basis, the HR team has a lot to manage. The only logical solution is to have the right restaurant payroll and HR software solutions in place.

POS Systems 52

POS Systems Maintenance Information Accounting 52

7 Shifts

JULY 29, 2020

According to data from 350,000+ restaurants that use 7shifts, while overall shifts being scheduled are still sitting 24% below pre-COVID levels, shifts for delivery-related roles have increased 38%. It’s important for restaurant hiring and training processes to reflect new COVID-19 safety measures. What PPE will you provide?

Training 117

Training Server Scheduling Accounting 117

Modern Restaurant Management

OCTOBER 30, 2020

percent per year, then you’ve spent around 34K per year on training alone. A rich KDS or guest management system allows you to program in phantom tickets, orders, and operations that appear at scheduled times to demonstrate or remind staff on tasks and how and when that needs to happen. Contactless Tech.

Front of House 197

Front of House Training Server Budgeting 197

Synergy Suite

JANUARY 10, 2023

It’s no secret that running a great restaurant requires great employees, and that the best employees benefit from the best restaurant training. A quality, standardized restaurant training program is an absolutely vital part of any successful multi-location restaurant business. It improves customer satisfaction.

Training 52

Training Document Communication Customer Service 52

Modern Restaurant Management

MAY 24, 2022

Take the time to schedule regular oneon-one check-ins with your employees. You can even offer continual onthe-job training; like providing an informational tasting of the new beer you have on tap, or a seminar on how to improve tips to help your staff stay engaged with their job. Build a network. Make Health a Priority.

Front of House 208

Front of House Scheduling Back of House Communication 208

Modern Restaurant Management

MAY 6, 2021

You’re competing against gig work and flexible scheduling. The longer candidates are with your business, the more they can help with things like training new employees and can bring in candidate referrals from their own network. If you offer a W2 job with benefits make that clear early on. Delegate Wisely.

Server 197

Server Training Scheduling Marketing 197

7 Shifts

NOVEMBER 27, 2024

Problem When the original Bobe’s Pizza launched in the ‘50s, writing schedules on pen and paper was the only option. Scheduling so many employees across different locations was complex and unmanageable. It took too much time to not only create schedules but also find coverage and keep track of everyone’s availability.

Scheduling 78

Scheduling Communication Information Training 78

Synergy Suite

JANUARY 19, 2023

The proper training of shift leaders and managers is essential for ensuring the smooth and efficient operation of each of your locations. This can include anything from scheduling employees, managing disputes between team members or with customers, and ensuring inventory management is done correctly.

Training 52

Training Scheduling Customer Service Communication 52

Modern Restaurant Management

FEBRUARY 9, 2021

Wage changes notwithstanding, the industry is seeing a continued evolution toward more tech-enabled management and optimization tools for worker staffing, scheduling, backfilling, and hiring all powered by the gig-economy (and "gig-trade" to an extent) and become less reliant on going the traditional hiring route.

Scheduling 240

Scheduling Training 240

7 Shifts

MAY 31, 2021

Some tools that help out in this area include restaurant accounting software, as well as processes that restrict profit loss like portion control and employee scheduling software that promotes time clocking integrity. See why 500,000+ restaurant pros choose 7shifts for scheduling and labor management. Scheduling.

Server 145

Server Scheduling Portion Control Customer Service 145

Synergy Suite

JANUARY 20, 2023

As a result, it’s in your best interest to ensure that you have the proper training program for your store and general managers. Note that if you have an assistant general manager role in your restaurants, many of the restaurant training topics here will apply to their training as well.

Training 52

Training Scheduling Customer Service Budgeting 52

Synergy Suite

JANUARY 14, 2023

Restaurant training is most crucial during restaurant employee onboarding , but shouldn’t be forgotten afterwards. After the initial training period and shadowing is complete, it’s important that the most important areas of knowledge are continuously reinforced. Why is Continued Restaurant Training Important?

Training 52

Training Customer Service Communication Document 52

Horizon Hospitality

JUNE 26, 2023

Update Scheduling Processes Invest in Professional Development Present Clear Career Paths Create Employee-focused Compensation Packages Hire Right the First Time Here are how these steps can turn a senior living community into an employer of choice. Cross-training can also help teams feel more resilient for any future challenges.

Scheduling 130

Scheduling Housekeeping Presentation Training 130

Synergy Suite

DECEMBER 22, 2022

While it may seem like something that gets put on the back burner, training your staff should be at the forefront of your mind if you own or manage a restaurant. While at first restaurant training may not seem to directly correlate with increasing sales and revenue, keep in mind that the staff and servers are the first customer touchpoint. .

Training 52

Training Document Information Server 52

7 Shifts

SEPTEMBER 19, 2019

As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. But restaurant management is the glue that holds it all together.

Scheduling 113

Scheduling Communication Training Customer Service 113

7 Shifts

FEBRUARY 13, 2023

And we’re here to help support any operators who may be interested in learning more with one-on-one wage model training , racial equity toolkits , and other resources that may help evolve and improve our collective employment practices. But they are important.

Training 156

Training Front of House Server Scheduling 156

Modern Restaurant Management

DECEMBER 16, 2024

Flexible scheduling is a highly effective method of combating burnout and disengagement. Employees want work schedules conducive to their definition of work/life balance, and operators need to create schedules that meet the needs of their restaurants and control labor costs. Also, flexibility isn’t limited to scheduling.

Scheduling 88

Scheduling Definition Budgeting Training 88

Synergy Suite

JANUARY 12, 2023

Understanding how to best train new employees (and provide ongoing training to those with longer tenure) can feel like an endless buffet. But the good news about restaurant training is that just like building your menu, you can make your own training mix for best impact. Methods for Training Employees in Restaurants.

Training 52

Training Information Scheduling Definition 52

7 Shifts

JUNE 11, 2021

says Rachael Nemeth, CEO, Co-founder of Opus Training. ” Larger organizations with multiple locations have positions in different departments that require all kinds of skills sets such as operations, HR, and more. To avoid this, spend some time chatting with team members in other parts of the restaurant or on other shift schedules.

Server 143

Server Front of House Scheduling Back of House 143

7 Shifts

MAY 23, 2024

As Carl Stephens , a known Maritime HR Strategist, puts it: "There will always be employers paying more than you, but if you don't have a great working environment, then it makes the decision of leaving even easier for the employee." properly tracking employee schedules and paying them for all hours rendered, including overtime).

Bookkeeping 88

Bookkeeping Scheduling Training Accounting 88

Synergy Suite

JANUARY 17, 2023

Because they have so much responsibility, the training of front-line crew members is a vital component for every quick-service and fast casual restaurant. Training Topics for Front-Line Crew Members Training front-line team members is essential for ensuring a smooth and efficient operation.

Training 52

Training Customer Service Communication Sanitation 52