eHotelier

FEBRUARY 27, 2025

Oliver Sedlinger (52) and his agency have been representing HR Group, Europe's leading multi-brand hotel operator, in the source markets of Greater China

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Marketing 130

eHotelier

FEBRUARY 5, 2025

Chuck Simikian and John Thalheimer met together on the HR Stories Podcast to tell the tale that highlights the importance of consistent policies and documentation.

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Document 130

eHotelier

OCTOBER 23, 2024

By starting early and leveraging technology, you can learn more about how your employees view the open enrollment process, troubleshoot problems in advance, and improve the experience for employees and HR teams alike.

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eHotelier

AUGUST 12, 2024

By shifting management’s attitudes toward the seasonal workforce — and by introducing more agile processes into HR — hotels should find it easier to manage staffing swings during their on- and off-seasons. A strong, loyal seasonal hotel workforce is not an impossibility, even in the current hiring climate.

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Modern Restaurant Management

DECEMBER 26, 2024

For example, with highly personalized audio or video recordings, bad actors can impersonate restaurant managers, HR persons, or IT support, tricking staff into clicking on malicious links, downloading malware, or handing over financial information, login credentials, or other sensitive data.

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Information POS Systems Download Presentation 223

eHotelier

SEPTEMBER 9, 2024

Centara Hotels & Resorts, Thailand's leading hotel operator, is proud to announce that it has been awarded Bronze in the ‘Excellence in Workplace Culture’ category at the prestigious HR Excellence Awards Thailand 2024.

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Horizon Hospitality

AUGUST 7, 2023

For example setting up thorough HR processes needed in restaurants tends to fall behind menus, decor, and marketing on the priority list. Here are some common HR mistakes to avoid so you can protect your restaurant employees’ rights and keep your business out of legal trouble. Contact Horizon Hospitality to learn more.

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Modern Restaurant Management

MARCH 25, 2025

I’ve seen it firsthand during my decade leading HR for over 200 Potbelly Sandwich Works locations, my 15+ years advising restaurant owners through Restaurant HR Group, and even through my husband, John Luxem, as he has built his Dunkin’ business. Many top-performing GMs struggle in MUL roles or, worse, fail altogether.

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Training Accounting Scheduling Presentation 128

Hotel Owner

OCTOBER 19, 2022

A “seasoned” hospitality and HR professional, she draws her expertise from brands such as Corinthia, Melia and Shangri-La, which she helped to open the now iconic ‘Shard’. Her role at Andaz London will oversee the attraction, development and retainment of talent across all departments, as well as the day-to-day activities of the HR division.

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Soft Inn

AUGUST 8, 2024

Let’s dive into how these changes might impact reimbursement processes and what HR departments must consider to ensure a smooth transition. But how does this shift affect internal operations, especially regarding staff handling hotel bookings and seeking reimbursements?

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Book Blog 214

Modern Restaurant Management

OCTOBER 5, 2020

Designate an Official HR 'Point of Contact' Overseeing HR should never fall to “just any” employee. In addition, once disclosed to HR, an employer should also consider keeping an employee’s plans confidential. Keep Disclosures Confidential and Apply All Policies Consistently.

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Document Server Information 219

Modern Restaurant Management

SEPTEMBER 25, 2024

To learn what operators can do to recruit and retain, Modern Restaurant Management (MRM) magazine reached out to Opal Wagnac, SVP of Market & Product Strategy at isolved, who works with QSR HR practitioners. From an HR standpoint, what are key reasons for high turnover at Quick Serve Restaurants (QSRs)?

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Scheduling Training Communication Information 141

Lodging Magazine

JANUARY 5, 2024

RALEIGH, North Carolina—Concord Hospitality announced the recent promotion of Crystal Thrasher to the position of vice president of HR services.

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Magazine 69

Hospitality Net

AUGUST 29, 2023

Join us for a conversation with our own Kristy Ingram as she delves into the paramount best practices and strategies in payroll and HR management within the hospitality industry.

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Modern Restaurant Management

OCTOBER 8, 2024

After nearly 30 years of supporting thousands of restaurant operators and HR leaders, first as the Director of HR for Potbelly Sandwich Works and now as the CEO of Restaurant HR Group, I’ve seen firsthand what truly makes a restaurant rise to the top. Spoiler alert: It’s not hard skills.

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Communication Customer Service Training Book 167

Modern Restaurant Management

APRIL 30, 2020

It might also be useful to create a policy acknowledgment form, for which you will collect consent, and which will be saved alongside the symptom screening for HR. They can also automate sending the agreement to HR for compliance reasons. Self-Service Employee Onboarding. A Legal Center for Policy Updates.

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Communication Scheduling Presentation 210

Modern Restaurant Management

JANUARY 7, 2021

“For instance, a company may have a call-in procedure that doesn’t allow employees to text off work or to provide updates, but their supervisors or HR department have been allowing this throughout the pandemic to stay in touch,” said Brandon Roland, Director of Human Resources at Adams Keegan.

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Sanitation Information 208

Modern Restaurant Management

APRIL 3, 2025

I have a varied background in sales, marketing, and HR. Modern Restaurant Management (MRM) magazine reached out for a a deeper dive into Ashcraft’s franchising journey, learning why she feels it’s important to be present in her shop every day. and how she creates a team culture where everyone contributes.

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Presentation Customer Service Catering Training 180

Hotel Business

NOVEMBER 6, 2024

McKibbon Hospitality has appointed Mike Dickey as SVP, HR. We are pleased to welcome Mike Dickey to the McKibbon team to lead these efforts as SVP, HR. In addition to these roles, Dickey also served as area director, HR for Republic Services, Inc.

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Modern Restaurant Management

AUGUST 1, 2022

While in other industries it’s common to have a dedicated HR or recruiting team, in the restaurant business, general managers typically handle hiring and training as well, on their own. GMs have a lot of different responsibilities, including managing store operations, inventory, handling guest experience and managing budget.

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Scheduling Training Server Budgeting 204

Hotel Management Network

JULY 2, 2024

Tuan Sing Holdings' subsidiary, HR Operations, has entered a deed of termination and release with Hyatt of Australia and Hyatt Services Australia to end the management of Hyatt Regency. The post Tuan Sing Holdings’s HR Operations to terminate Hyatt Regency management appeared first on Hotel Management Network.

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Modern Restaurant Management

OCTOBER 6, 2020

In states where marijuana is legal for either medical or recreational use, 94 percent of HR professionals indicated they have a written substance-use policy in place. Updates to the safety and liability sections of your company handbook should be made to keep you from facing any potential HR headaches. Complications with Drug Testing.

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Document Events Marketing 213

Hotel Management Network

FEBRUARY 28, 2025

Germany-based HR Group has completed the acquisition of H-Hotels, representing a significant development in its expansion efforts. The post HR acquires H-Hotels boosting its European hotel leadership appeared first on Hotel Management Network.

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Modern Restaurant Management

AUGUST 4, 2023

Check out the following infographic courtesy of Abode HR for some valuable information: This, coupled with the fact that job transitions are up 80% from year to year for Gen Z, it is time to pay close attention. That being said, do you know the differences between Gen Z versus generations past?

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Information 166

Hotel Owner

JANUARY 9, 2025

She is a graduate with a masters degree in social law from Panthon-Sorbonne University and Paris II Assas, and began her career at Bouygues Telecom, where she held various roles for 12 years, including customer relations and organisational project management.

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Strategic Planning Presentation 52

Hospitality Net

APRIL 9, 2025

The HR Director said I once got a call for a taskforce mission at a resort in Mauritius. The kind of call where you just know its going to be an adventure.

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eHotelier

NOVEMBER 22, 2023

Accor proudly announces that Kay Goodman, Vice President of Accor Academy & Talent Development for Accor’s Middle East, Africa and Asia

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Modern Restaurant Management

MAY 27, 2024

When restaurants invest in HR tech, employees feel greater managerial support, even on a busy shift. Effective HR software is another selling point. For staff retention, find technology solutions that allow restaurant managers to prioritize employees. Restaurants are an extremely fast-paced, customer-centric industry.

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Scheduling Front of House Back of House Information 190

Hospitality Magazine

APRIL 10, 2024

million was also imposed against Selden Farlane Lachlan Investments Pty Ltd, which employed workers at the Emporium store; $92,232 against former General Manager of DTF World Square Ms Hannah Handoko (also known as Vera Handoko); and $105,084 against former HR Coordinator of DTF World Square Ms Sinthiana Parmenas.

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Definition 243

Hotel Owner

JANUARY 13, 2025

Papouchado has taken this decision pending the outcome of an HR-related claim against him by an employee of a company outside of PPHE, but which also names the group as co-respondents. In light of this, Kent Bradley the current non-executive deputy chairman has been appointed as his successor.

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eHotelier

JUNE 26, 2024

Beekeeper features an intelligent dashboard that connects property leaders and the corporate management team with all frontline employees to improve internal communication, support HR teams, and streamline business processes.

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Communication Information 130

Hospitality Net

APRIL 8, 2025

The hospitality industry demands efficient payroll and HR management solutions to maintain competitiveness and operational excellence. Recognizing these unique challenges, M3, based in Lawrenceville, GA, and Inova Payroll, headquartered in Nashville, TN, joined forces 10 years ago.

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Accounting 40

eHotelier

DECEMBER 5, 2022

Fennell has an established record in running luxury businesses having begun her career in HR and Operations. Here, she operated a collection of high-end, internationally renowned restaurants and hotels, including The Wolseley, The Delaunay and The Beaumont Hotel.

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Hotel Owner

OCTOBER 18, 2024

From working in restaurants, pubs, and hotels, to eventually shifting into HR roles, his experiences have given him a unique perspective on how to manage and support people. This understanding of the human element has been the foundation of his work, both in operations and later in HR. People work for people,” Wheeler explains.

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Events Definition Scheduling Catering 116

Hospitality Net

OCTOBER 10, 2024

For example, AI could perpetuate gender or racial biases in the hiring process, just like most human HR managers could do. AI can streamline the hiring process, but concerns linger. Meanwhile, to increase the chances of being picked by AI, job candidates must prepare resumes and job interviews tailored to AI’s “preference.”

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SAS

APRIL 15, 2024

From AI specialists shaping ethical discourse to HR partners fostering inclusive workplaces, these women share what inspires them. In our ongoing series spotlighting women in tech, we delve into the motivations that drive five remarkable women leaders at SAS. Join us as we explore their diverse backgrounds and experiences in [.]

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