Hotel Owner

SEPTEMBER 4, 2023

INNSiDE Manchester, part of the Meliá Hotels International group, is the first hotel globally to undergo the inclusive guest safety excellence training course by Maiden Voyage, specialists in inclusive travel and safety.

Training 105

Training Concierge Housekeeping Reservations 105

InnQuest

SEPTEMBER 12, 2023

It encompasses tasks such as front office operations, housekeeping, food and beverage services, maintenance, sales, marketing and financial management. It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

InnQuest

APRIL 4, 2023

These day-to-day operations could include: Reservations Check-ins and Check-outs Housekeeping Maintenance Monitoring occupancy Hotels can save significantly by switching to a cloud-based PMS while improving efficiency.

Maintenance 218

Maintenance Cost Reduction Guest Satisfaction Housekeeping 218

Hotelogix

MARCH 21, 2025

From front-desk queries to housekeeping requests , response time lags can adversely affect guest satisfaction. AI chatbots can engage them in real time, providing answers and guiding them toward direct reservations. " AI can help with the reservation process by providing real-time pricing and availability. Let me help!"

Guest Services 100

Guest Services Guest Satisfaction Book Training 100

Hotel Business

DECEMBER 13, 2024

Imagine how much depends on the quality of training your line personnel receives: your hotel brands reputation, your customer loyalty and your operational efficiency. Organizing continuous, effective training for your line staff in an often hectic, pressured, specifics-dependent and fluid environment such as a hotel is not easy.

Training 92

Training Housekeeping Health & Safety Workshop 92

Hotelogix

OCTOBER 18, 2024

Reservation Management: Effectively managing reservations ensures that the hotel maintains high occupancy levels while minimizing overbooking issues. Housekeeping Operations Housekeeping is important for guest satisfaction. Importance of Housekeeping: A clean and well-maintained hotel is crucial for guest comfort.

Housekeeping 130

Housekeeping Guest Satisfaction Maintenance Training 130

InnQuest

SEPTEMBER 5, 2023

Guest Amenities: Guest amenities and housekeeping supplies are essential to maintaining room quality and a ensuring positive guest experience. Proper maintenance is crucial for guest services and reservations. It should provide real-time updates on room availability, reservations, and guest information.

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

Hotelogix

SEPTEMBER 12, 2024

It enables hotels—whether small, independent, or part of a group—to handle front office workflow, including booking, guest check-ins and checkouts, assigning rooms, managing housekeeping tasks, and billing. It centralizes processes across departments such as the front office, housekeeping, food and beverage, and finance.

Property Management 130

Property Management Housekeeping Maintenance Server 130

eZee Absolute

JANUARY 23, 2025

eZee Absolute gives you a streamlined and efficient multi-property system that handles everything from reservations to invoicingall under one umbrella. Reservation Management eZee Absolute : Offers real-time booking engine integration with your website and OTAs. And guess what?- Its like having your PMS in your back pocket.

Housekeeping 52

Housekeeping Reservations Front Desk Operations Property Management 52

Larry Mogelonsky

MAY 15, 2024

While we all inherently grasp that there are applications far more advanced than these already-advanced functionalities, standing above the rest are the AI agents that can be trained to perform specific and rather complex tasks.

Reservations 130

Reservations Training Scheduling Housekeeping 130

Hotelogix

SEPTEMBER 22, 2024

With an online resort management system, you can manage reservations, guest check-ins, and even payments in real-time. For small resorts, it can help by automating repetitive tasks like housekeeping schedules, restaurant orders, and spa bookings. It prevents double bookings and keeps everything updated in real-time.

Resort Management 130

Resort Management Housekeeping Book Scheduling 130

Hotelogix

MARCH 6, 2025

Virtual and Augmented Reality: Immersive Experiences Unleashed VR and AR are revolutionizing hotel services: Offer comprehensive virtual tours of rooms and facilities pre-booking, allowing guests to 'walk through' the hotel and even test out different room types before making a reservation. And boy, has it come a long way!

Concierge 130

Concierge Maintenance Book Demo 130

eZee Absolute

NOVEMBER 11, 2024

Hotels and resorts face daily threats, from fraudulent reservations to stolen identities at check-in. Does it match the name on the reservation? Increased Operational Efficiency Running a hotel involves juggling numerous daily tasks, from managing guest reservations to ensuring housekeeping runs smoothly.

Information 59

Information Reservations Guest Satisfaction Book 59

SiteMinder

MARCH 16, 2025

This includes guest services, housekeeping, food and beverage management, maintenance, financial administration, and staff supervision. Staff supervision: The operations manager oversees key departmentsincluding the front desk, housekeeping, and maintenanceensuring that employees are trained, motivated, and working efficiently.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Regulatory Compliance 52

AHLEI

NOVEMBER 30, 2022

Challenges include a lack of basic management skills, on-the-job training, development difficulties, and the need to support a broader range of operational tasks. Vetted by the industry – manager-level competencies have been developed with the input of key stakeholders and operators to ensure training is relevant and accessible.

Training 96

Training Training & Development Housekeeping Hospitality Management 96

Revenue Hub

NOVEMBER 23, 2022

Between online chatbots that can answer basic hotel questions to AI that can take over reservations at your call center, integrating Artificial Intelligence (AI) into your hotel or casino operations can streamline operational efficiencies and cut down on costs, which comes at a crucial time for hospitality.

Reservations 98

Reservations Book Training Housekeeping 98

Hotelogix

OCTOBER 24, 2024

Your front desk staff can use a Hotel PMS to accept, cancel, and modify reservations based on your guests’ requirements. A Hotel PMS also helps them delegate housekeeping tasks, set up and run POS outlets, generate guest folios, etc. Plus, you have to spend on software upgrades and staff training.

Book 130

Book Server Reservations Property Management 130

eZee Absolute

AUGUST 29, 2023

With countless operations starting from housekeeping to revenue management, hoteliering is a hectic task and the essence of perfection is often lost. From the moment a reservation is made to the final farewell, the intricacies of hotel operations dictate the level of comfort, satisfaction, and delight experienced by each guest.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

Hotelogix

FEBRUARY 13, 2024

Here are some operational challenges large hotel management faces without the right solution Front desk and reservations The front desk sets the tone for a guest's experience. Housekeeping and maintenance Impeccable rooms and facilities are non-negotiable.

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

Hotelogix

FEBRUARY 22, 2024

It will likely boost your efficiency if you can execute tasks like assigning room to housekeeping and accessing reports on your mobile devices from wherever you want.  Don't delay adopting a cloud solution if they complain about complex workflows and navigation, longer training curves, etc. 

Guest Satisfaction 130

Guest Satisfaction Housekeeping Demo Blog 130

SiteMinder

FEBRUARY 29, 2024

What is hospitality training? Hospitality training is a comprehensive educational and practical program designed to equip individuals with the necessary skills, knowledge, and competencies required to excel in the hospitality industry. What are the objectives of hospitality training?

Training 52

Training Customer Service Communication Guest Satisfaction 52

SiteMinder

JANUARY 10, 2024

What is hotel training? Hotel training is a custom program designed to give a hotel team the knowledge and skills they need to operate and grow a hotel business. This makes training in hotel industry businesses absolutely key to your success. Quality hotel training makes your business stand out.

Training 59

Training Customer Service Communication Housekeeping 59

InnQuest

AUGUST 15, 2023

Each OTA has its own system, interface and requirements for updating room availability, rates and reservations. Booking Synchronization: The channel manager also acts as a go-between for the reservation system and the distribution channels. Staff should efficiently navigate the system and manage reservations.

Reservations 130

Reservations Book Property Management Pricing 130

InnQuest

SEPTEMBER 13, 2022

Automated housekeeping processes. Hotel housekeeping management systems work by tracking the status of each room in the hotel. This information can help housekeeping staff plan their time more effectively and ensure that all rooms are clean and ready for guests. Reduced costs (wages and training). Digital check-in kiosks.

Housekeeping 130

Housekeeping Book Information Guest Satisfaction 130

Hotelogix

MAY 16, 2024

Start with this- Automate routine tasks such as check-ins, billing, check-outs, and housekeeping schedules, reducing your staff's workload and minimizing human errors.   Efficiently manage end-to-end process: There is no need for a team to manage reservations coming via the booking engine.

Book 130

Book Front Desk Operations Reservations Property Management 130

Revenue Hub

JUNE 27, 2024

The instant a reservation is booked, the guest experience begins! For example, if a guest reveals their preferred name at check-in and later, a housekeeping agent drops off extra towels, they should be greeted by their preferred name. A guest’s stay starts far before they step foot on the property.

Workshop 108

Workshop Guest Satisfaction Housekeeping Training 108

Hotel Business

MAY 31, 2023

Aavgo’s Smart Reception kiosk connects guests with a certified and trained front-desk agent who is dedicated exclusively to helping manage operations at a single property. The remote agents provide guest services, including: Checking guests in and out, including managing both advance reservations and walk-ins. and Canada.

Housekeeping 98

Housekeeping Maintenance Training Reservations 98

Revenue Hub

JUNE 18, 2024

The Front Desk Manager in a hotel is pivotal in orchestrating the first and lasting impressions of guests, managing the reception team to ensure a seamless check-in and checkout process, handling reservations and addressing guest inquiries and concerns – always with the utmost professionalism. reservations, housekeeping, maintenance, etc.),

Guest Satisfaction 109

Guest Satisfaction Pricing Housekeeping Communication 109

Hotelogix

FEBRUARY 28, 2025

Hotels worldwide use ChatGPT to: Talk to guests 24/7 – Whether it’s a booking question or a dinner reservation, AI answers instantly. Train staff to use AI effectively – Instead of replacing staff, AI can help them handle tasks faster. AI is no longer a futuristic concept. AI makes work easier. What’s next?

Book 130

Book Guest Satisfaction Guest Retention Training 130

Hotelogix

FEBRUARY 13, 2025

Before they complete their reservation, a pop-up offers an upgrade to a premium king suite for just $50 more per night. Example of Engagement: Train your staff to ask open-ended questions like: “What are you most excited about during your stay? Example in Action: Imagine a guest booking a standard room.

Guest Satisfaction 100

Guest Satisfaction Book Reservations Catering 100

Hotelogix

NOVEMBER 29, 2024

PMS effectively synchronizes each department and its tasks, from the front desk to housekeeping, and back again. With a PMS, kitchen staff can be made aware of a guest’s allergies, housekeeping can be ready for efficient turndown service, and so on. Is simple to understand and be trained in?

Guest Satisfaction 130

Guest Satisfaction Valet Services Housekeeping Document 130

Larry Mogelonsky

DECEMBER 4, 2023

A pivot point for example here is that daily housekeeping with turndown service is a must. Have we offered dinner reservations or looked at other guest needs? Stay: Is daily housekeeping in sync with the guest’s schedule? How have you made the daily housekeeping turndown service unique to the property?

Housekeeping 100

Housekeeping Pricing Scheduling Reservations 100

eZee Absolute

NOVEMBER 19, 2023

Every hotel requires quality staff on all fronts; be it administration, maintenance, kitchen, housekeeping, or frontdesk. Solution Training the new workforce on a regular basis is the only remedy available. Housekeeping issues Challenge Cleanliness is a basic requirement of every guest.

Housekeeping 98

Housekeeping Travel and Tourism Book Marketing 98

SiteMinder

OCTOBER 11, 2022

Duties include training and managing various other hotel front desk positions such as receptionists and concierge. Depending on the hotel and the training opportunities available, this can be an entry level position. This can include making restaurant reservations, arranging transport and providing information about the local area.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Hotelogix

OCTOBER 17, 2024

For example, if check-in times are consistently longer than average, it may signal the need for improved staff training or streamlined procedures. Boosting Guest Satisfaction: Guest feedback is critical for any hotel.

Guest Satisfaction 130

Guest Satisfaction Book Information Property Management 130

Hotel Owner

JUNE 19, 2023

We’re in our fourth year of operating pop-up hotels throughout the UK and Europe, managing reservations, distribution and pricing, as well as reception, cleaning and maintenance staff. Reception staff will be needed to offer the concierge services guests will expect from hotels.

Concierge 105

Concierge Housekeeping Maintenance Book 105

SiteMinder

SEPTEMBER 13, 2022

It is a term that refers to more than a checklist of items but relies on careful consideration and training to achieve the desired outcome in the world of hospitality. Supported by training, the implementation of SOPs leads to consistency and sets expectations and guidance to meet and exceed requirements.

Document 75

Document Training Reservations Information 75