Hotel Business

SEPTEMBER 3, 2024

The answer lies in modern property management systems (PMS). The PMS acts as the heart of this transformation, connecting everything from reservations and housekeeping to guest requests. For hotels without an integrated PMS, the flight delays necessitated a complete shift to manual reservation management.

Guest Satisfaction 104

Guest Satisfaction Reservations Book Presentation 104

Hotelogix

NOVEMBER 29, 2024

To replace the meticulous and mundane hotel workflow strategies, property management software comes into play. Hotel management software can alert all users of the slightest malfunction anywhere in your hotel. The only thing left is finding out how to choose the best hotel management software for your business.

Guest Satisfaction 130

Guest Satisfaction Valet Services Housekeeping Document 130

eZee Absolute

NOVEMBER 11, 2024

These incidents can occur in various forms—whether it’s a fake ID being presented at the front desk or stolen credit card information being used for bookings. As soon as a guest presents their ID at check-in, the scanner reads and validates the information in just a few seconds—eliminating the need for lengthy waits or manual checks.

Information 59

Information Reservations Guest Satisfaction Book 59

Revenue Hub

OCTOBER 14, 2022

Travelers are no longer willing to compromise on the guest experience – and thanks to modern property-management system (PMS) technology, they don’t have to. NB: This is an article from Maestro. Subscribe to our weekly newsletter and stay up to date.

Book 98

Book Housekeeping Communication Information 98

Revenue Hub

JUNE 23, 2023

That’s to say, if you have a revenue manager as part of your company, you can use Art as long as someone is looking at it – optimally every day. When a coastal North Carolina property manager contacted Rented for help in 2019, he presented a most intriguing experiment. The difference is in the percentages.

Pricing 98

Pricing Bookkeeping Property Management Book 98

Revenue Hub

DECEMBER 8, 2023

Thankfully, hospitality innovations have been shown to reduce weekly hours for front desk and housekeeping staff by up to 18%. Automation technologies make a difference in hotel operations and efficiency to streamline back-office tasks such as inventory management, accounting, and payroll processing.

Travel and Tourism 109

Travel and Tourism Procurement Maintenance Information 109

Hotelogix

SEPTEMBER 13, 2024

This category also assesses the food presentation, the dining area's ambiance, and the ability to cater to various dietary needs and preferences. Hotelogix offers a suite of products to help hoteliers elevate their properties' standards and improve their star ratings.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

SEPTEMBER 13, 2024

This category also assesses the food presentation, the dining area's ambiance, and the ability to cater to various dietary needs and preferences. Hotelogix offers a suite of products to help hoteliers elevate their properties' standards and improve their star ratings.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

SiteMinder

OCTOBER 11, 2022

Housekeeping department. The housekeeping department is in charge of cleaning all areas of the hotel. Hotel housekeeping jobs. The roles that make up the housekeeping department vary depending on the size of the hotel. Some job titles that often appear in hotel housekeeping departments include: Cleaning manager.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

eZee Absolute

JULY 15, 2024

The peak seasons during these festivals present both an opportunity and a challenge for local businesses, particularly hotels. The influx of visitors can significantly boost business, but managing such a large number of guests is a huge challenge.

Front Desk Operations 52

Front Desk Operations POS Systems Reservations Housekeeping 52

Les Roches

AUGUST 12, 2022

Part of your role can include managing a group of departmental managers and overseeing budgets, sales targets, recruitment, customer complaints, building maintenance, housekeeping, and all licensing and health and safety regulations. Revenue management. Property management. Masters in digital innovation.

Communication 52

Communication Housekeeping Customer Service Training 52

Les Roches

JULY 9, 2024

While an associate degree or diploma may be sufficient for entry-level positions such as bartender, server or housekeeper, most hospitality employers prefer a bachelor’s degree for senior positions. Familiarity with property management systems, online booking platforms and revenue management software is also seen as a prerequisite.

Housekeeping 52

Housekeeping Customer Service Front Desk Operations Events 52

Hotel Business

SEPTEMBER 9, 2024

by Frank Pitsikalis Travel disruptions have always presented significant challenges for both travelers and hoteliers. Room availability automatically updates, and flexible rebooking options are presented. By integrating all aspects of hotel management, guests enjoy a smoother, less stressful travel experience.

Reservations 52

Reservations Book Events Presentation 52

SiteMinder

MARCH 13, 2024

Being present on the best and most popular booking apps will help your hotel become a consideration for travellers as they prepare to book their stays. It’s also equipped with a mobile app so operators can manage their reservations anywhere, anytime. Given the online travel industry generated revenue worth $667.55

Book 78

Book Reservations Blog Housekeeping 78

SiteMinder

AUGUST 29, 2023

Whether it’s the front desk staff, housekeeping, or the management team, ensuring they are compensated fairly is vital for maintaining service quality and guest satisfaction. Housekeeping Supplies Beyond hotel room costs, which cover the basic amenities in each room, there are recurring expenses related to housekeeping supplies.

Housekeeping 52

Housekeeping Book Guest Satisfaction Maintenance 52

SiteMinder

NOVEMBER 30, 2023

It encompasses advanced booking engines, property management systems, customer relationship management (CRM) software, AI-driven chatbots, and more. The disadvantages of travel technology Some technologies do present a double-edged sword to hoteliers who aren’t vigilant.

Guest Satisfaction 52

Guest Satisfaction Book Property Management Pricing 52

SiteMinder

SEPTEMBER 12, 2022

Some hotels have responded by shifting housekeeping to a by-request-only model and cutting back on amenities such as room service. Develop your skills in this area by looking at things from your customer’s perspective, keeping on top of maintenance, and thinking about presentation in whatever you do. Revenue management.

Travel and Tourism 94

Travel and Tourism Book Events Marketing 94

Xotels

NOVEMBER 2, 2021

Importantly, this can be done on a case-per-case basis that is adaptable to accommodate the wide variation in products and services inherently present in the hotel industry. Housekeeping . Software to manage guests preferences, requests, complaints, maintenance, housekeeping, internal communication and more… 10.

Communication 52

Communication Information Housekeeping Article 52

SiteMinder

JANUARY 8, 2024

Types of hotel management If we zoom in on accommodation management, it too can be divided into a few different categories, which reflect the broad range of tasks and challenges that hotel management presents. There should never be any shortcutting when it comes to housekeeping and cleaning.

Travel and Tourism 59

Travel and Tourism Book Customer Service Housekeeping 59

Xotels Hotel Revenue Management

JULY 26, 2024

The key here is to present the upgrade as an irresistible opportunity to enhance their experience. Train them to identify upselling and cross-selling opportunities and present them in a natural, non-pushy way. This could mean anything from streamlining your booking process to improving your housekeeping procedures.

Book 59

Book Pricing Marketing Events 59

eZee Absolute

NOVEMBER 29, 2022

Homestays are undoubtedly one of the most rewarding businesses at present. With the help of a robust property management system. A homestay property management system is the epicenter of every operation at the property. How do they do that? The booking engine does it automatically in real-time.

Book 52

Book Communication Blog Definition 52

Les Roches

SEPTEMBER 19, 2024

Property management systems Advanced technology can streamline operations by automating check-ins, reservations, billing and housekeeping tasks. For example, as opposed to the speedy interactions you get in retail, hotels build intimate connections with guests that are much longer lasting.

Guest Satisfaction 52

Guest Satisfaction Training Travel and Tourism Workshop 52

Les Roches

JULY 11, 2023

These will boost your chances of securing a hotel management job, as you’ll be able to demonstrate you have industry knowledge, can use software such as property management systems (PMS) and have hands-on experience of working as part of a team.

Maintenance 40

Maintenance Communication Concierge Housekeeping 40

SiteMinder

JANUARY 8, 2024

Types of hotel management If we zoom in on accommodation management, it too can be divided into a few different categories, which reflect the broad range of tasks and challenges that hotel management presents. There should never be any shortcutting when it comes to housekeeping and cleaning.

Travel and Tourism 52

Travel and Tourism Book Customer Service Housekeeping 52

Xotels

JULY 26, 2024

The key here is to present the upgrade as an irresistible opportunity to enhance their experience. Train them to identify upselling and cross-selling opportunities and present them in a natural, non-pushy way. This could mean anything from streamlining your booking process to improving your housekeeping procedures.

Book 52

Book Pricing Marketing Events 52

Xotels Hotel Revenue Management

JULY 26, 2024

The key here is to present the upgrade as an irresistible opportunity to enhance their experience. Train them to identify upselling and cross-selling opportunities and present them in a natural, non-pushy way. This could mean anything from streamlining your booking process to improving your housekeeping procedures.

Book 52

Book Pricing Marketing Events 52

Hotel Business

MARCH 20, 2025

By Audrey MacRae Housekeepers are the backbone of the hotel industry, but they need a little help to support our business today. Rising guest expectations and the need for greater efficiency have been a drain on housekeepers ability to keep pace with the needs of their position. The timing for these investments couldnt be better.

Housekeeping 52

Housekeeping Communication Training Maintenance 52

Hotelogix

FEBRUARY 27, 2025

Housekeeping is running behind, and a billing error has just cost you hundreds in refunds. With the increasing complexity of hotel operations , having a centralized system that automates reservations, housekeeping updates, and billing processes can make all the difference. Housekeeping knows which rooms need cleaning instantly.

Housekeeping 100

Housekeeping Guest Satisfaction Front Desk Operations Pricing 100