Hotel Owner

FEBRUARY 7, 2023

The front desk manager then has to check in with bell manager and housekeeping to make sure everyone is briefed on the key events of the day, including VIPs arriving, any particular food and beverage requests, and coordinating blocks of rooms for groups travelling together. That way, accurate expectations can be set for guests.

Housekeeping 102

Housekeeping Communication Information Scheduling 102

Social Hospitality

APRIL 7, 2025

If compliments focus on room cleanliness, recognize the housekeeping team. Conclusion Online reputation management succeeds only when businesses are present, honest, and engaged. Feedback fuels direction. Plus, guests notice when their suggestions turn into improvements.

Information 52

Information Housekeeping Book Budgeting 52

Horizon Hospitality

JUNE 26, 2023

Update Scheduling Processes Invest in Professional Development Present Clear Career Paths Create Employee-focused Compensation Packages Hire Right the First Time Here are how these steps can turn a senior living community into an employer of choice. How can senior living leaders create a workplace that fosters loyal and tenured employees?

Scheduling 130

Scheduling Housekeeping Presentation Training 130

Revenue Hub

APRIL 11, 2024

NB: This is an article from WebRezPro Subscribe to our weekly newsletter and stay up to date Data silos present a problem for your property for multiple reasons. They make it challenging to gauge the whole picture of your business, and department actions may be counterproductive because they do not have the most recent and accurate data.

Housekeeping 104

Housekeeping Article Information Reservations 104

Larry Mogelonsky

JUNE 10, 2024

To close, if there was a third area to touch upon for where primary data stores like the PMS can have applications for hotels in the present day, this would be team efficiencies. For instance, in accounting, AI can now help with error detection in financial audits or invoice processing.

Housekeeping 130

Housekeeping Scheduling Marketing Reservations 130

eZee Absolute

NOVEMBER 11, 2024

These incidents can occur in various forms—whether it’s a fake ID being presented at the front desk or stolen credit card information being used for bookings. As soon as a guest presents their ID at check-in, the scanner reads and validates the information in just a few seconds—eliminating the need for lengthy waits or manual checks.

Information 59

Information Reservations Guest Satisfaction Book 59

Revenue Hub

JANUARY 17, 2023

Even if it is the housekeeping staff receiving and recording the maintenance items and vice versa, you need someone independent to verify that what you are ultimately paying for is what has arrived at the hotel. The last thing you want is to allow them to present a purchase request whenever they feel like it.

Article 98

Article Housekeeping Maintenance Presentation 98

Hotel Business

APRIL 4, 2024

” The way Google will present the search results, he said, can be a detriment to the hotel. He brought up something he saw during a Google presentation. There are so many great stories about people who started as doormen or in housekeeping. They will know if you like an indoor and outdoor pool or rooftop pool.

Concierge 111

Concierge Presentation Housekeeping Information 111

Revenue Hub

APRIL 5, 2023

For 43 percent of hotels, housekeeping roles were singled out as being the most seriously understaffed. While the article presents success stories and positive outcomes as a result of implementing these innovations, it comes with a caveat that staffing remains a complex issue and the human element should not be glossed over.

Article 98

Article Concierge Housekeeping Presentation 98

Hotel Business

SEPTEMBER 3, 2024

The PMS acts as the heart of this transformation, connecting everything from reservations and housekeeping to guest requests. This presents several significant challenges. Room availability automatically updates, and flexible rebooking options are presented.

Guest Satisfaction 104

Guest Satisfaction Reservations Book Presentation 104

STAAH

APRIL 9, 2024

Housekeeping staff ensure the cleanliness and presentation of hotel rooms, enhancing guest satisfaction and perceived value. Further, their commitment to delivering exceptional service fosters guest loyalty and positive word-of-mouth referrals enhancing revenue opportunities.

Guest Satisfaction 109

Guest Satisfaction Accounting Facility Management Housekeeping 109

Revenue Hub

JANUARY 27, 2023

To measure the awareness of short-staffed hotels, travelers’ attitudes about customer service levels and reduced housekeeping were examined. A notable one-third of travelers remain neutral, and a slightly lower proportion disagree that service is lower and minimal housekeeping is expected.

Housekeeping 98

Housekeeping Pricing Article Customer Service 98

Hotel Owner

APRIL 22, 2024

Each type of accommodation, whether it’s a chain hotel, resort, inn/bed and breakfast, or boutique hotel, presents its own set of advantages and disadvantages that hoteliers need to consider. For hoteliers this type of property presents lucrative opportunities to increase revenue by offering additional activities and services on-site.

Travel and Tourism 98

Travel and Tourism Presentation Catering Housekeeping 98

Hospitality Net

MARCH 19, 2025

Hotel operations involve every department from the front desk and housekeeping to facilities maintenance, marketing and HR. And of all the facets of a hotel business, operations present the biggest opportunity to enhance performance and optimize commercial outcomes.

Housekeeping 40

Housekeeping Maintenance Presentation Marketing 40

Hotelogix

NOVEMBER 29, 2024

This presents another challenge for management: raising employee satisfaction without ignoring other business aspects. PMS effectively synchronizes each department and its tasks, from the front desk to housekeeping, and back again. An employee interface should make room for the management, operation, and coordination of hotel staff.

Guest Satisfaction 130

Guest Satisfaction Valet Services Housekeeping Document 130

Revenue Hub

OCTOBER 14, 2022

If you would like to hear more from leaders in the PMS space, register for the upcoming event – PMS: Does Your Hotel’s Heart Need a Bypass , an event conceived and presented by Revenue Hub and Jurrnee. Subscribe to our weekly newsletter and stay up to date.

Book 98

Book Housekeeping Communication Information 98

Hotel Owner

MARCH 20, 2024

This includes devices like thermostats, lighting controls and window shades that can be programmed to operate only when guests are present. Eliminate toxic product use By switching to organic products for cleaning, you are protecting the health of both guests and housekeeping staff and making a significant impact in reducing water pollution.

Housekeeping 93

Housekeeping Maintenance Training Customer Service 93

Hotelogix

FEBRUARY 13, 2025

With tools like a Web Booking Engine , you can present upsell options during the booking process in a subtle, engaging way. Make Options Visible: Let Guests Discover Premium Offerings Your hotel’s website is more than just a booking tool—it’s an opportunity to showcase additional services.

Guest Satisfaction 100

Guest Satisfaction Book Reservations Catering 100

Hotel Business

OCTOBER 13, 2023

Concord Hospitality , a hotel management and development company which presently operates more than 150 hotels across North America, has promoted both Andy Burch and Ben Haller to SVP, operations to assist and oversee the company’s expanding portfolio.

Housekeeping 64

Housekeeping Maintenance Business Development Presentation 64

Larry Mogelonsky

JULY 11, 2023

To that end, we were invited for an in-depth discussion with Steven Moore and Adam Glickman, respectively the CEO and VP of Brand Strategy at Actabl, to discuss how the company is meeting this present-day need for smart labor management while still growing TRevPAR. To stayover clean or not to stayover clean?”

Housekeeping 100

Housekeeping Article Budgeting Scheduling 100

Hotel Owner

APRIL 25, 2024

Warner Hotels has been recognized by Good Housekeeping for its outstanding entertainment services. Owners Andrew and Jill Taylor are selling to focus on other interests, presenting an opportunity for new ownership to further develop the business.

Housekeeping 52

Housekeeping Catering Presentation Marketing 52

Revenue Hub

OCTOBER 25, 2023

When hotels operate at capacity, it’s crucial for the front desk, housekeepers, maintenance workers, IT, marketing, and more to be in complete alignment. Operations break down when the front desk fails to provide adequate information on guest needs to housekeeping, or maintenance doesn’t communicate completed work orders promptly.

Book 108

Book Information Housekeeping Maintenance 108

SiteMinder

OCTOBER 11, 2022

Housekeeping positions in a hotel. Housekeeping positions in a hotel vary depending on the size of the hotel. A small boutique hotel may have a general housekeeper who undertakes all duties whereas a large hotel will have designated staff for various tasks. Hotel housekeeper. Room attendant. Cleaning manager.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Hotel Owner

MARCH 12, 2024

Nine awards were presented in the evening to hotels, individuals and teams who have been recognised for excelling over the past year. In addition, a fundraising raffle was held, which resulted in a cheque for over £4k being presented to Tania Mitchell Skinner from Brain Tumour Support charity.

Front of House 52

Front of House Housekeeping Presentation Events 52

Revenue Hub

JUNE 28, 2023

To answer this, we needed to bring in the operations (front office, reservations, housekeeping) teams and present our initial findings. The fourth why was the investigative: Why are some premium room types not being booked?

Strategic Planning 98

Strategic Planning Article Housekeeping Book 98

Mary Gostelow

JULY 16, 2024

The bed was actually how one imagine a holy person would live, humbly but stylishly (no bulky duvet allowed) Linens have a golden peripheral stripe – see on the footmats, ready for night turndown on a housekeeping trolley temporarily parked outside #132. The beauty of the linens gave a particularly Italian feel to the whole stay.

Housekeeping 52

Housekeeping Presentation 52

Hotel Owner

OCTOBER 12, 2022

Payroll costs have also increased significantly, driven by the shortage of labour (with housekeeping being a particular issue) and increasing wage demands arising off the back of the inflation and energy issues everyone is experiencing. . We were presented with the opportunity to manage the hotels as part of an operator selection search.

Marketing 105

Marketing Procurement Facility Management Housekeeping 105

Hotel Business

DECEMBER 7, 2022

If it were just isolated to hospitality or one part of hospitality, [like] housekeeping, there are different ways we could attack that. It’s time tipping caught up to the present day. The housekeepers and the hoteliers reported back to us that that they were seeing more people leave cash tips as well.”

Housekeeping 59

Housekeeping Download Accounting Presentation 59

Hotel Business

NOVEMBER 18, 2022

We see this trend in housekeeping because there’s the trash in the room and it takes longer per occupied room to clean. But, it also presents an opportunity for full-service hotels to drive more bar contribution to do other things that you maybe didn’t before because your mid-week traveler isn’t what they used to be.

Presentation 98

Presentation Housekeeping Hospitality Management Accounting 98

Hotel Business

APRIL 18, 2023

There’s a lot of great things we learned from the other companies that presented. There are things that help housekeeping be more efficient; hiring and tipping; and all of these other technologies that come into the flow.” “There are a lot of amazing companies that presented as part of the tech pitch competition.

Housekeeping 52

Housekeeping Presentation Marketing 52

SiteMinder

OCTOBER 11, 2022

Housekeeping department. The housekeeping department is in charge of cleaning all areas of the hotel. Hotel housekeeping jobs. The roles that make up the housekeeping department vary depending on the size of the hotel. Some job titles that often appear in hotel housekeeping departments include: Cleaning manager.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

Les Roches

JULY 3, 2024

Here are several reasons why entry-level positions are good for aspiring hospitality workers: Getting experience: newcomers need hands-on experience in various aspects of hotel operations, including guest service, housekeeping and food and beverage service.

Housekeeping 52

Housekeeping Guest Satisfaction Front Desk Operations Events 52

Revenue Hub

FEBRUARY 16, 2023

There are softwares that helps compile and sort through these data points to present graphs, compiled pointers and actionable insights with important numbers. Otherwise, it’s just a collection of numbers and numbers alone won’t help hotels understand their guests better.

Guest Satisfaction 98

Guest Satisfaction Article Housekeeping Information 98

Hotelogix

SEPTEMBER 13, 2024

This category also assesses the food presentation, the dining area's ambiance, and the ability to cater to various dietary needs and preferences. Its cloud-based PMS allows for unified hotel operations management, from booking and guest management to billing and housekeeping.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

SEPTEMBER 13, 2024

This category also assesses the food presentation, the dining area's ambiance, and the ability to cater to various dietary needs and preferences. Its cloud-based PMS allows for unified hotel operations management, from booking and guest management to billing and housekeeping.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Les Roches

MARCH 31, 2025

So the idea is to present the facts and the research in a really accessible way. I did everything from the club lounge to recreation and more general housekeeping, she says. Many people are really stressed about cooking it, not just because they think theyll ruin it, but also due to the perceived health and environmental implications.

Book 52

Book Marketing Housekeeping Hospitality Management 52

Hotel Business

OCTOBER 17, 2024

Corston, for example, presented its Brookfield lighting collection. As a result, the paint absorbs chemicals and removes up to 45% of the formaldehyde present from the air. Meanwhile, Aslotel showcased innovative storage solutions, with minibars concealed within furniture and discreet housekeeping trolleys.

Presentation 52

Presentation Housekeeping Catering Events 52