Les Roches

JULY 4, 2024

Understanding hotel management Managing a hotel or other tourism venue covers a broad range of roles and responsibilities, all of which are vital to the success of the business. Courses explore the principles of menu planning, food preparation, drinks service and restaurant operations.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Guest Services 52

SiteMinder

FEBRUARY 29, 2024

To familiarise staff with the operational aspects of the hospitality industry, including front desk operations, housekeeping standards, and food and beverage management. To train employees on the use of hotel management software, like SiteMinder, for improved efficiency and data management.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Les Roches

JUNE 25, 2024

It requires an understanding of market trends, demand forecasting and pricing optimization techniques Food and beverage management : oversees the dining outlets in a hotel, including restaurants, bars and banquet facilities. Online education has revolutionized the way we learn and acquire new skills.

Travel and Tourism 52

Travel and Tourism Events Scheduling Guest Satisfaction 52