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Housekeeping is very important in the hospitality industry because customers expect a high level of cleanliness at venues. This role typically requires additional culinary knowledge, or you might work alongside the head chef to plan the menu.
From front office operations and housekeeping to food and beverage management, revenue optimization and marketing strategies, hotel managers have to oversee everything that happens in the hotel or resort. Courses explore the principles of menuplanning, food preparation, drinks service and restaurant operations.
The role and responsibilities of a hotel manager From overseeing front desk operations and housekeeping to managing food and beverage services, sales and marketing initiatives and financial performance, hotel managers play a key role in driving the success of hospitality establishments.
The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge. Housekeeping & Maintenance: Guest perceptions of a hotel are heavily influenced by the cleanliness and maintenance of rooms and common areas. Utilise sales techniques to present options and alternatives to guests.
The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge. Housekeeping & Maintenance: Guest perceptions of a hotel are heavily influenced by the cleanliness and maintenance of rooms and common areas. Utilise sales techniques to present options and alternatives to guests.
It requires an understanding of market trends, demand forecasting and pricing optimization techniques Food and beverage management : oversees the dining outlets in a hotel, including restaurants, bars and banquet facilities.
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