SiteMinder

MARCH 25, 2025

What is a hotel reservations manager? A hotel reservations manager oversees the entire booking process at a hotel. This includes handling inquiries, managing bookings, confirming reservations, and resolving issues or discrepancies. What does a hotel reservations manager do? What is the reservation department in a hotel?

Reservations 52

Reservations Housekeeping Guest Satisfaction Book 52

Hotelogix

APRIL 24, 2025

By linking loyalty data with other modules—reservations, POS, housekeeping, CRO , and distribution systems —you create a centralized system that supports a frictionless guest experience. This segmentation allows you to run targeted marketing campaigns that speak directly to each segment’s interests.

Guest Satisfaction 130

Guest Satisfaction Book Housekeeping Inventory Planning 130

Hotelogix

JULY 5, 2024

Reservation software for a small hotel is like a helpful assistant that makes booking rooms easier. What is hotel reservation software for small hotels? Hotel reservation software for small hotels is like a super helper that makes booking rooms easy and keeps guests happy. This data enables creating memorable experiences.

Reservations 130

Reservations Guest Satisfaction Book Property Management 130

Revenue Hub

JANUARY 10, 2024

While the spotlight often shines on the front-facing aspects of hospitality, there’s an unsung hero that can play a pivotal role in your hotel’s success: the hotel reservation team. NB: This is an article from Revinate Your hotel reservation team’s expertise extends far beyond just facilitating bookings.

Reservations 108

Reservations Housekeeping Communication Article 108

Modern Restaurant Management

MARCH 25, 2022

While QR codes are a great tool for contactless service, they have a wide variety of uses, particularly when it comes to marketing. Despite the growth in online marketing through email and social media, direct mail remains one of the best tools for promoting your restaurant. Book Reservations, Join Waiting List.

Housekeeping 215

Housekeeping Customer Service Reservations Marketing 215

Hotelogix

JANUARY 12, 2025

Tools like Hotelogix’s Web Booking Engine simplify the reservation process, allowing guests to book directly. Instead, start with 3–5 well-chosen OTAs that cater to your target market and region. Ensure the rooms are spotless, housekeeping is prompt, and service exceeds expectations.

Book 130

Book Pricing Marketing Events 130

Hotelogix

JANUARY 30, 2024

In this context, reports are critical as they provide key insights into your hotel's operations, from housekeeping to finance, marketing, and guest preferences. The report also covers cancellations, no-shows, and temporary reservations for the day.

Housekeeping 147

Housekeeping Reservations Information Budgeting 147

eZee Absolute

JANUARY 28, 2025

As we step into 2025, it brings us immense pride to share that eZee Absolute , our flagship cloud hotel property management system, has been honored with multiple accolades from Gartner Digital Markets , encompassing Capterra , Software Advice , and GetApp. ” Raj Singh, Head of Marketing, Yanolja Cloud Solution. .”

Marketing 52

Marketing Guest Satisfaction Housekeeping Reservations 52

eHotelier

MARCH 29, 2023

In her new role, Findlay will oversee all daily hotel operations at PACIFIC 19 Kona, spanning from guest relations and housekeeping to revenue management and marketing. PACIFIC 19 Kona, a new design-forward boutique hotel, is pleased to announce the appointment of Katharina Findlay as General Manager.

Housekeeping 130

Housekeeping Reservations Marketing 130

InnQuest

SEPTEMBER 5, 2023

Guest Amenities: Guest amenities and housekeeping supplies are essential to maintaining room quality and a ensuring positive guest experience. Proper maintenance is crucial for guest services and reservations. It should provide real-time updates on room availability, reservations, and guest information.

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

InnQuest

SEPTEMBER 12, 2023

It encompasses tasks such as front office operations, housekeeping, food and beverage services, maintenance, sales, marketing and financial management. It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Hotelogix

SEPTEMBER 22, 2024

With an online resort management system, you can manage reservations, guest check-ins, and even payments in real-time. For small resorts, it can help by automating repetitive tasks like housekeeping schedules, restaurant orders, and spa bookings. It prevents double bookings and keeps everything updated in real-time.

Resort Management 130

Resort Management Housekeeping Book Scheduling 130

Hotelogix

OCTOBER 18, 2024

Staying Competitive: In a crowded market, hotels that operate effectively can attract more guests. Reservation Management: Effectively managing reservations ensures that the hotel maintains high occupancy levels while minimizing overbooking issues. Housekeeping Operations Housekeeping is important for guest satisfaction.

Housekeeping 130

Housekeeping Guest Satisfaction Maintenance Training 130

SiteMinder

SEPTEMBER 26, 2022

Careful market segmentation in the hotel industry is a catalyst for understanding these differences and acting on them. This blog provides an introduction to hotel market segments, including practical help to identify a hotel’s ideal target segments and tips on attracting guests in a chosen segment. What is hotel market segmentation?

Marketing 95

Marketing Housekeeping Information Blog 95

Hotelogix

SEPTEMBER 5, 2024

For hotels, embracing automation is no longer optional—it's essential for staying competitive in a rapidly evolving market. For example, a cloud PMS like Hotelogix can handle everything from booking management to billing and housekeeping coordination, all within a single platform. What Is Hotel Automation? 

Housekeeping 100

Housekeeping Reservations Scheduling Book 100

Hotelogix

SEPTEMBER 5, 2024

For hotels, embracing automation is no longer optional—it's essential for staying competitive in a rapidly evolving market. For example, a cloud PMS like Hotelogix can handle everything from booking management to billing and housekeeping coordination, all within a single platform. What Is Hotel Automation? 

Housekeeping 100

Housekeeping Reservations Scheduling Book 100

InnQuest

JANUARY 26, 2023

Streamline Daily Operations Automated hotel management solutions communicate and update users and hoteliers as and when rooms are reserved, helping guests make direct bookings via the hotel’s website, third-party portals, or RFP management solutions. Automating your hotel’s processes can be easy and manageable.

Reservations 136

Reservations Housekeeping Property Management Book 136

Larry Mogelonsky

MAY 15, 2024

For instance, genAI has been cited as a tremendous tool for automating tasks such as scheduling housekeepers or juggling room reservation assignments. And the chances for the creation of an inaccurate pattern or model only grow as we start to expand the uses of AI into the territory of ‘agency’.

Reservations 130

Reservations Training Scheduling Housekeeping 130

Hotelogix

OCTOBER 18, 2023

Also known as Hotel Property Management Software (Hotel PMS) or hotel management system, it enables hoteliers to efficiently manage reservations, housekeeping, guest data, accounting, distribution, etc. Easy-to-use front desk and housekeeping console: Ease of use is essential. What is hotel management software? system uptime.

Housekeeping 130

Housekeeping Reservations Server Accounting 130

SiteMinder

MARCH 16, 2025

This includes guest services, housekeeping, food and beverage management, maintenance, financial administration, and staff supervision. Staff supervision: The operations manager oversees key departmentsincluding the front desk, housekeeping, and maintenanceensuring that employees are trained, motivated, and working efficiently.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Regulatory Compliance 52

Hotelogix

MARCH 6, 2025

💡 Read Also - Hotel Marketing: Tips to Improve Online Presence Quickly 3. All-in-One Solution : Imagine having your front desk , housekeeping, and revenue management all in one place. Or it might notice you typically work late into the night and gradually increase the room's brightness to help you stay alert.

Concierge 130

Concierge Maintenance Book Demo 130

Hotelogix

MAY 16, 2024

Start with this- Automate routine tasks such as check-ins, billing, check-outs, and housekeeping schedules, reducing your staff's workload and minimizing human errors. A booking engine integrated with your PMS and channel manager simplifies the booking process for guests and collects valuable guest data for personalized marketing.

Book 130

Book Front Desk Operations Reservations Property Management 130

Hotelogix

APRIL 22, 2024

Harnessing hotel data is essential for navigating the modern hospitality landscape, enhancing operational efficiency, and tailoring marketing efforts to meet guest preferences better. Let's explore the insights and strategies for transforming your hotel's data into a robust growth and customer satisfaction tool. What is Hotel Data?

Guest Satisfaction 130

Guest Satisfaction Book Pricing Reservations 130

Larry Mogelonsky

JUNE 10, 2024

For housekeeping, predictive room status changes and more accurate occupancy expectations can help to define the cleaning priority list or more flexible start times, while merging data from major citywide events can help with long-term staff scheduling.

Housekeeping 130

Housekeeping Scheduling Reservations Marketing 130

InnQuest

SEPTEMBER 13, 2022

Automated housekeeping processes. In addition, chatbots can be useful for marketing purposes because of the huge amount of data they collect, and they allow hotels to promote special events and promotions directly to customers. Hotel housekeeping management systems work by tracking the status of each room in the hotel.

Housekeeping 130

Housekeeping Book Information Guest Satisfaction 130

Hotelogix

DECEMBER 25, 2023

It is a powerful tool that efficiently enables hotel managers/owners to manage guest reservations, room assignments, check-ins, check-outs, billing, housekeeping, and many other essential tasks. It leads to rate and inventory parity, improved channel visibility, and enhanced market reach to attract a broader traveler base.

Book 147

Book Reservations Housekeeping Property Management 147

Revenue Hub

OCTOBER 17, 2022

Essentially, it is a formula used to calculate the time between a guest confirming a reservation at your hotel, and their arrival date. For example, if you are filling rooms much quicker than your competitors then it could suggest that your prices are lower than the market value. Consumer behaviour has changed since the pandemic.

Reservations 98

Reservations Pricing Book Article 98

InnQuest

AUGUST 15, 2023

Each OTA has its own system, interface and requirements for updating room availability, rates and reservations. As per reports , the hotel channel management market size is expected to be US $1483 million by 2032. They can seamlessly increase revenue and effectively respond to market conditions, thanks to their ability to manage rates.

Reservations 130

Reservations Book Property Management Pricing 130

Hotelogix

OCTOBER 19, 2023

It also aids in managing reservation cancellations and modifications, accepting reservations, sending confirmation emails, extending self-service facilities to guests, processing payments, etc.   Customer Relationship Management (CRM): It plays a critical role in streamlining marketing activities at a hotel.

Server 130

Server Housekeeping Accounting Book 130

Hotel Owner

SEPTEMBER 4, 2023

The course is aimed at staff members across a hotel property, including reservations, sales and marketing, housekeeping, security, F&B and concierge, to help improve inclusivity from a guest perspective.

Training 105

Training Concierge Housekeeping Reservations 105

SiteMinder

JULY 24, 2023

What is a hotel reservation form? A hotel reservation form is a crucial tool for hoteliers, providing a structured method for guests to book their stay. It’s a document that collects all the necessary information from the guest, ensuring a smooth and efficient reservation process.

Reservations 52

Reservations Book Information Guest Satisfaction 52

Revenue Hub

JUNE 18, 2024

The Front Desk Manager in a hotel is pivotal in orchestrating the first and lasting impressions of guests, managing the reception team to ensure a seamless check-in and checkout process, handling reservations and addressing guest inquiries and concerns – always with the utmost professionalism. reservations, housekeeping, maintenance, etc.),

Guest Satisfaction 109

Guest Satisfaction Pricing Housekeeping Communication 109

eZee Absolute

NOVEMBER 19, 2023

Every hotel requires quality staff on all fronts; be it administration, maintenance, kitchen, housekeeping, or frontdesk. Change in marketing trends and dynamics Challenge Marketing is one of the most common challenges faced by the hotel industry. Also, traditional marketing methods aren’t that effective now.

Housekeeping 98

Housekeeping Travel and Tourism Book Marketing 98

Hotelogix

MARCH 21, 2025

From front-desk queries to housekeeping requests , response time lags can adversely affect guest satisfaction. AI chatbots can engage them in real time, providing answers and guiding them toward direct reservations. " AI can help with the reservation process by providing real-time pricing and availability. Let me help!"

Guest Services 100

Guest Services Guest Satisfaction Book Training 100

Hotelogix

NOVEMBER 10, 2023

The front desk module will typically include features like a reservation management system. Housekeeping Module Housekeeping is one of the most important elements of hotel management, and you can’t afford to get it wrong. Ultimately, this software module helps to increase housekeeping efficiency.

Front Desk Operations 100

Front Desk Operations Housekeeping Accounting Book 100

Revenue Hub

OCTOBER 25, 2022

Involve your revenue management department, marketing team, and your frontline staff to come up with a winning game plan. Your revenue management and marketing departments are clued in to local and industry trends, while marketing and frontline staff will have a deep understanding of your guests’ needs and attitudes.

Book 98

Book Housekeeping Article Definition 98

Revenue Hub

NOVEMBER 23, 2022

Between online chatbots that can answer basic hotel questions to AI that can take over reservations at your call center, integrating Artificial Intelligence (AI) into your hotel or casino operations can streamline operational efficiencies and cut down on costs, which comes at a crucial time for hospitality.

Reservations 98

Reservations Book Training Housekeeping 98