Les Roches

JUNE 5, 2023

This includes meeting all guest expectations, handling behind-the-scenes suppliers and staffing, as well as planning marketing and business growth tactics. Housekeeping is very important in the hospitality industry because customers expect a high level of cleanliness at venues.

Menu Planning 52

Menu Planning Housekeeping Front of House Training 52

Les Roches

AUGUST 21, 2024

Responsibilities extend to cooperating with housekeeping, maintenance and other departments to address guest needs promptly and efficiently, thereby maintaining high levels of guest satisfaction. Their job includes menu planning and development, inventory management and ensuring high standards of food quality and service.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52

Les Roches

JULY 4, 2024

From front office operations and housekeeping to food and beverage management, revenue optimization and marketing strategies, hotel managers have to oversee everything that happens in the hotel or resort. Courses explore the principles of menu planning, food preparation, drinks service and restaurant operations.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Guest Services 52

Les Roches

JULY 5, 2024

The role and responsibilities of a hotel manager From overseeing front desk operations and housekeeping to managing food and beverage services, sales and marketing initiatives and financial performance, hotel managers play a key role in driving the success of hospitality establishments.

Event Coordination 52

Event Coordination Housekeeping Training Front Desk Operations 52

Les Roches

AUGUST 10, 2023

Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

SiteMinder

FEBRUARY 29, 2024

To familiarise staff with the operational aspects of the hospitality industry, including front desk operations, housekeeping standards, and food and beverage management. Trainees learn how to craft compelling sales pitches, utilise digital marketing tools, and develop strategies to target various market segments.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40