Hotelogix

FEBRUARY 13, 2024

Housekeeping and maintenance Impeccable rooms and facilities are non-negotiable. Orchestrating housekeeping and maintenance schedules manually for an extensive property is fraught with challenges, risking guest dissatisfaction due to unavailability or unpreparedness of rooms.

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

Hotel Business

JANUARY 9, 2023

The first steps you should take involve your maintenance and housekeeping staff. Unless you have someone on your maintenance staff who is trained and licensed, treating the infestation yourself can often make the problem worse. Your guests want healthy, comfortable rooms.

Maintenance 111

Maintenance Housekeeping Document Training 111

Hotelogix

DECEMBER 19, 2024

Maintenance Planning: Spot equipment problems and fix them before they break. Teaching and Setup: Full training for your staff. Training: Give all users complete training. Post-Implementation Take these steps to ensure success in the long run: Keep Training: Give ongoing training sessions.

Maintenance 100

Maintenance Training Pricing Book 100

Hotel Owner

OCTOBER 5, 2022

In his new role as general manager, Gates will head a 33-strong team at the 76-room Bournemouth Sands Hotel, and his main responsibilities will include overseeing all aspects of the hotel operations including guest services, front desk, housekeeping, maintenance, catering, as well as recruitment and training.

Housekeeping 105

Housekeeping Maintenance Catering Guest Services 105

Hotel Owner

MAY 25, 2023

It said the positions are available across food and beverage, housekeeping, spa and beauty, grounds and maintenance and activities and leisure. Scotland’s largest independent hotel group, Crieff Hydro Family of Hotels, has launched a summer recruitment drive in readiness for what is anticipated to be a “buoyant summer”.

Book 105

Book Housekeeping Maintenance Training 105

Hotel Owner

OCTOBER 11, 2023

His main responsibilities include overseeing guest services, housekeeping, maintenance, and managing cost control. She will assist with staff rotas, training, and with supervising the bar, restaurant, and kitchen departments.

Housekeeping 98

Housekeeping Maintenance Guest Services Training 98

Hotel Business

JANUARY 30, 2023

Alternatively, housekeeping staff can be trained to conduct these impromptu inspections during linen exchange and room turnover. It works continuously 24/7 for two years, with no maintenance required, and it can be installed by your own housekeeping staff as easily as a fitted sheet.

Housekeeping 109

Housekeeping Information Maintenance Article 109

Revenue Hub

SEPTEMBER 1, 2023

Or perhaps there’s a maintenance issue in the room, such as a leaky faucet. If the maintenance staff can’t solve the issue, consider giving guests another room. Want to keep track of check-ins and check-outs, manage housekeeping tasks and offer mobile check-in to speed up the process?

Guest Satisfaction 102

Guest Satisfaction Housekeeping Maintenance Pricing 102

Hotel Business

JULY 19, 2023

Your housekeeping and maintenance staff will likely bear the brunt of the responsibility in the immediate aftermath of encounters between bed bugs and guests. Every hotelier should be confident that their staff has been trained to identify a bed bug and understand the importance of alerting their manager.

Housekeeping 98

Housekeeping Maintenance Communication Article 98

Hotelogix

NOVEMBER 19, 2024

On-premises or server-based hotel management systems require you to invest upfront in costly hardware, a dedicated IT team, and ongoing maintenance expenses. As these solutions are extremely easy to use, you can spend less on training new/temporary staff that you hire to handle the peak season rush.

Demo 130

Demo Housekeeping Maintenance Server 130

STAAH

APRIL 9, 2024

Housekeeping staff ensure the cleanliness and presentation of hotel rooms, enhancing guest satisfaction and perceived value. Maintenance and facilities management teams maintain amenities and facilities, minimising downtime, and maximising guest enjoyment.

Guest Satisfaction 96

Guest Satisfaction Housekeeping Facility Management Accounting 96

Hotelogix

SEPTEMBER 13, 2024

Cleanliness and Maintenance Maintaining spotless cleanliness throughout the hotel and regular and adequate maintenance of all facilities is crucial. Regular maintenance must ensure that the hotel's interior and exterior are in excellent condition, with no visible signs of wear and tear.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

SEPTEMBER 13, 2024

Cleanliness and Maintenance Maintaining spotless cleanliness throughout the hotel and regular and adequate maintenance of all facilities is crucial. Regular maintenance must ensure that the hotel's interior and exterior are in excellent condition, with no visible signs of wear and tear.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

SiteMinder

OCTOBER 11, 2022

Duties include training and managing various other hotel front desk positions such as receptionists and concierge. Depending on the hotel and the training opportunities available, this can be an entry level position. This role oversees all systems used to manage bookings, schedule maintenance and facilitate communications.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Hotel Owner

MARCH 20, 2024

Eliminate toxic product use By switching to organic products for cleaning, you are protecting the health of both guests and housekeeping staff and making a significant impact in reducing water pollution. Whenever possible, using native plant species helps ensure their survival without the need for excessive watering or maintenance.

Housekeeping 93

Housekeeping Maintenance Training Customer Service 93

Hotel Business

OCTOBER 2, 2023

Staff members are trained to constantly be on the lookout for risks throughout the facility and either take steps to eliminate the risk or inform management. Make sure your fitness vendors provide you with a comprehensive maintenance contract. Perform quality control. Invest in staff. Consider offering a waiting list.

Maintenance 116

Maintenance Sanitation Housekeeping Blog 116

Hotelogix

AUGUST 26, 2024

Coordination Among Teams: Departments like housekeeping, front desk, and maintenance can coordinate easily.  How to Train Hotel Staff in Cross-Cultural Communication?  Hold regular workshops and ongoing training for skill-building. Offer the training monthly so employees can keep improving.

Communication 100

Communication Training Guest Satisfaction Budgeting 100

Revenue Hub

JUNE 18, 2024

NB: This is an article from RoomPriceGenie , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date The Front Desk Manager is also responsible for scheduling, training and managing all logistics related to having the rooms ready for guests (i.e., reservations, housekeeping, maintenance, etc.),

Guest Satisfaction 104

Guest Satisfaction Pricing Housekeeping Communication 104

Hotelogix

OCTOBER 24, 2024

A Hotel PMS also helps them delegate housekeeping tasks, set up and run POS outlets, generate guest folios, etc. Be it F&B costing, giftshop, materials management, maintenance management, financial accounting management or HR & Payroll management, a Hotel PMS streamlines everything across all the departments.

Book 130

Book Server Reservations Property Management 130

Hotel Owner

JUNE 19, 2023

We’re in our fourth year of operating pop-up hotels throughout the UK and Europe, managing reservations, distribution and pricing, as well as reception, cleaning and maintenance staff. Reception staff will be needed to offer the concierge services guests will expect from hotels.

Concierge 105

Concierge Housekeeping Maintenance Book 105

Hotel Owner

MARCH 15, 2023

Key Positions Recruit for critical roles, including general manager, front desk staff, housekeeping, and maintenance, to ensure smooth operations. Staff Training Invest in staff training to ensure your team is well-versed in your hotel’s policies, procedures, and brand values.

Book 105

Book Marketing Housekeeping Training 105

Revenue Hub

JANUARY 17, 2023

Today this is a runaway train in most businesses and hotels are no different. Even if it is the housekeeping staff receiving and recording the maintenance items and vice versa, you need someone independent to verify that what you are ultimately paying for is what has arrived at the hotel. Credit Cards.

Article 86

Article Housekeeping Maintenance Presentation 86

SiteMinder

OCTOBER 1, 2024

This includes automating guest check-ins, housekeeping schedules, inventory management, and communication with guests through automated messaging platforms. Housekeeping automation : Using automated systems to schedule and track housekeeping tasks ensures that rooms are cleaned and ready for new guests without delays.

Front Desk Operations 52

Front Desk Operations Housekeeping Maintenance Scheduling 52

eZee Absolute

NOVEMBER 19, 2023

Every hotel requires quality staff on all fronts; be it administration, maintenance, kitchen, housekeeping, or frontdesk. Solution Training the new workforce on a regular basis is the only remedy available. Housekeeping issues Challenge Cleanliness is a basic requirement of every guest.

Housekeeping 98

Housekeeping Travel and Tourism Book Marketing 98

Hotel Business

NOVEMBER 16, 2022

Your housekeeping staff should have a plan for reporting suspected bed bugs, whether they are documenting complaints digitally or on paper. Your housekeeping staff should be searching for signs of bed bug activity while they are routinely changing linens. Your guest-facing staff should also be trained in de-escalation tactics.

Housekeeping 64

Housekeeping Maintenance Document Catering 64

Hotel Owner

MARCH 10, 2023

Ensure that staff members understand their roles and responsibilities and provide any necessary training or support. For example, if a guest checks in with a maintenance issue, ensure that staff members understand that this takes priority over other tasks. Hold regular meetings to communicate expectations and provide updates.

Communication 52

Communication Housekeeping Training Maintenance 52

Hotel Business

OCTOBER 10, 2024

Housekeeping may be the heart of the hotel, but engineering is the backbone,” Conrey said. The role they play and the tasks they perform – from interior/exterior beautification and pool maintenance to equipment repairs and guestroom upkeep – are integral to the overall success of our company.” Engineers should not be siloed.

Guest Satisfaction 59

Guest Satisfaction Maintenance Events Housekeeping 59

Revenue Hub

MAY 29, 2024

Here is a link to access the Talent Trend Study: [link] Really hope you enjoy the conversation RECORDING SOUNDBITES Lorraine : I would say there’s simply not enough trained and motivated talent to allow the hospitality industry allow hotels to operate successfully for the future. So there’s simply just not the talent.

Training 90

Training Housekeeping Maintenance Communication 90

SiteMinder

NOVEMBER 27, 2022

If you are ready to brush up on all things housekeeping, this blog covers everything from hotel room cleaning checklists to tips and software to support your team. A hotel room cleaning policy lays the foundation for all housekeeping-related activities. Update housekeeping checklists when new amenities are added.

Housekeeping 59

Housekeeping Back of House Scheduling Blog 59

Hotel Business

NOVEMBER 30, 2022

Everyone from the general manager to the front desk, from housekeeping to maintenance—everyone plays a role in either preventing the bed bug incident or dealing with the aftermath. A bed bug incident impacts everyone on your staff. Without question, bed bugs can exacerbate the pain from the ongoing labor shortage.

Housekeeping 52

Housekeeping Sanitation Maintenance Training 52

SiteMinder

SEPTEMBER 10, 2023

It enables you to establish revenue benchmarks, control operational expenditures , allocate resources judiciously, and prepare for contingencies such as economic downturns or unexpected maintenance issues. Contingency planning : Include a contingency fund to address unexpected situations like maintenance emergencies or economic downturns.

Budgeting 59

Budgeting Maintenance Front Desk Operations Document 59

SiteMinder

SEPTEMBER 13, 2022

It is a term that refers to more than a checklist of items but relies on careful consideration and training to achieve the desired outcome in the world of hospitality. Supported by training, the implementation of SOPs leads to consistency and sets expectations and guidance to meet and exceed requirements.

Document 75

Document Training Reservations Information 75

Les Roches

AUGUST 10, 2023

Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Les Roches

AUGUST 12, 2022

Part of your role can include managing a group of departmental managers and overseeing budgets, sales targets, recruitment, customer complaints, building maintenance, housekeeping, and all licensing and health and safety regulations. Housekeeping manager In larger hotels, you might find a dedicated housekeeping manager.

Communication 52

Communication Housekeeping Customer Service Training 52

Les Roches

SEPTEMBER 3, 2024

Managing such a hospitality venue involves a wide range of duties, from overseeing housekeeping and food service to guest relations and maintenance. Housekeeping Guests expect nothing less than spotless rooms and a sanitized environment. What is hotel operation management?

Travel and Tourism 52

Travel and Tourism Housekeeping Maintenance Guest Satisfaction 52

Les Roches

AUGUST 21, 2024

Responsibilities extend to cooperating with housekeeping, maintenance and other departments to address guest needs promptly and efficiently, thereby maintaining high levels of guest satisfaction. Average salaries for housekeeping managers are typically $62,601 annually.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52

Hotel Business

FEBRUARY 23, 2023

A trained installer should always install Mincey products, and we highly recommend using a certified installer listed on our website. We also provide training to those purchasing our products as needed. Low maintenance: Hotels with Mincey panels and pans don’t have to worry about keeping up with costly maintenance.

Maintenance 52

Maintenance Training Housekeeping Customer Service 52