InnQuest

SEPTEMBER 5, 2023

Maintenance and scheduling are crucial. Guest Amenities: Guest amenities and housekeeping supplies are essential to maintaining room quality and a ensuring positive guest experience. Proper maintenance is crucial for guest services and reservations.

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

Hotelogix

OCTOBER 18, 2024

Housekeeping Operations Housekeeping is important for guest satisfaction. Importance of Housekeeping: A clean and well-maintained hotel is crucial for guest comfort. Importance of Upselling: Training staff to suggest additional menu items can enhance the dining experience and boost revenue.

Housekeeping 130

Housekeeping Guest Satisfaction Maintenance Training 130

Hotelogix

MARCH 6, 2025

AI-powered maintenance systems for proactive issue resolution. Sensors throughout the hotel could detect issues like leaky faucets or malfunctioning air conditioners before they become noticeable to guests, dispatching maintenance crews or robots to fix the problem preemptively. And boy, has it come a long way!

Concierge 130

Concierge Maintenance Book Demo 130

Hotel Business

FEBRUARY 21, 2025

The hospitality industry faces a dual challenge: staffing shortages, particularly in key roles like housekeeping and front desk, coupled with the need to retain existing talent,” said Adam Robinson, Hireology cofounder/CEO. The most mentioned shortages were in housekeeping (38%), followed by front desk roles (26%).

Housekeeping 59

Housekeeping Maintenance Training 59

Hotelogix

SEPTEMBER 12, 2024

It enables hotels—whether small, independent, or part of a group—to handle front office workflow, including booking, guest check-ins and checkouts, assigning rooms, managing housekeeping tasks, and billing. It centralizes processes across departments such as the front office, housekeeping, food and beverage, and finance.

Property Management 130

Property Management Housekeeping Maintenance Server 130

Hotelogix

JANUARY 10, 2025

Staff members pick it up fast, which reduces training time and errors. The system is missing hotel-specific functionalities, failing to include tools for managing housekeeping schedules, maintenance requests, or detailed guest records that are typically found in dedicated hotel management systems.

Book 100

Book Reservations Scheduling Housekeeping 100

Hotel Owner

SEPTEMBER 11, 2023

As general manager he now heads a 31-strong team at the 84-room Somerset Hotel, and his main responsibilities include overseeing all aspects of the hotel operations including guest services, front desk, housekeeping, maintenance, catering, as well as recruitment and training.

Housekeeping 105

Housekeeping Maintenance Catering Guest Services 105

SiteMinder

MARCH 16, 2025

This includes guest services, housekeeping, food and beverage management, maintenance, financial administration, and staff supervision. Staff supervision: The operations manager oversees key departmentsincluding the front desk, housekeeping, and maintenanceensuring that employees are trained, motivated, and working efficiently.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Regulatory Compliance 52

Hotel Business

JANUARY 9, 2023

The first steps you should take involve your maintenance and housekeeping staff. Unless you have someone on your maintenance staff who is trained and licensed, treating the infestation yourself can often make the problem worse. Your guests want healthy, comfortable rooms.

Maintenance 111

Maintenance Housekeeping Document Training 111

Larry Mogelonsky

MAY 15, 2024

While we all inherently grasp that there are applications far more advanced than these already-advanced functionalities, standing above the rest are the AI agents that can be trained to perform specific and rather complex tasks.

Reservations 130

Reservations Training Scheduling Housekeeping 130

Hotel Business

MARCH 21, 2025

Schedule regular safety training for staff A well-trained hotel staff is vital for maintaining a safe and secure environment for both guests and hotel team members. Just as important is making sure that every staff member is thoroughly trained and familiar with every exit route.

Scheduling 52

Scheduling Training Information Housekeeping 52

Hotelogix

FEBRUARY 13, 2024

Housekeeping and maintenance Impeccable rooms and facilities are non-negotiable. Orchestrating housekeeping and maintenance schedules manually for an extensive property is fraught with challenges, risking guest dissatisfaction due to unavailability or unpreparedness of rooms.

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

Revenue Hub

SEPTEMBER 1, 2023

Or perhaps there’s a maintenance issue in the room, such as a leaky faucet. If the maintenance staff can’t solve the issue, consider giving guests another room. Want to keep track of check-ins and check-outs, manage housekeeping tasks and offer mobile check-in to speed up the process?

Guest Satisfaction 109

Guest Satisfaction Housekeeping Maintenance Pricing 109

Hotel Owner

OCTOBER 5, 2022

In his new role as general manager, Gates will head a 33-strong team at the 76-room Bournemouth Sands Hotel, and his main responsibilities will include overseeing all aspects of the hotel operations including guest services, front desk, housekeeping, maintenance, catering, as well as recruitment and training.

Housekeeping 105

Housekeeping Maintenance Catering Guest Services 105

Hotel Owner

MAY 25, 2023

It said the positions are available across food and beverage, housekeeping, spa and beauty, grounds and maintenance and activities and leisure. Scotland’s largest independent hotel group, Crieff Hydro Family of Hotels, has launched a summer recruitment drive in readiness for what is anticipated to be a “buoyant summer”.

Book 105

Book Housekeeping Maintenance Training 105

Hotel Owner

OCTOBER 11, 2023

His main responsibilities include overseeing guest services, housekeeping, maintenance, and managing cost control. She will assist with staff rotas, training, and with supervising the bar, restaurant, and kitchen departments.

Housekeeping 98

Housekeeping Maintenance Guest Services Training 98

Hotel Business

JANUARY 30, 2023

Alternatively, housekeeping staff can be trained to conduct these impromptu inspections during linen exchange and room turnover. It works continuously 24/7 for two years, with no maintenance required, and it can be installed by your own housekeeping staff as easily as a fitted sheet.

Housekeeping 109

Housekeeping Information Maintenance Article 109

STAAH

APRIL 9, 2024

Housekeeping staff ensure the cleanliness and presentation of hotel rooms, enhancing guest satisfaction and perceived value. Maintenance and facilities management teams maintain amenities and facilities, minimising downtime, and maximising guest enjoyment.

Guest Satisfaction 109

Guest Satisfaction Accounting Facility Management Housekeeping 109

Hotel Business

JULY 19, 2023

Your housekeeping and maintenance staff will likely bear the brunt of the responsibility in the immediate aftermath of encounters between bed bugs and guests. Every hotelier should be confident that their staff has been trained to identify a bed bug and understand the importance of alerting their manager.

Housekeeping 98

Housekeeping Maintenance Communication Training 98

Hotel Business

MAY 31, 2023

Aavgo’s Smart Reception kiosk connects guests with a certified and trained front-desk agent who is dedicated exclusively to helping manage operations at a single property. Opening, managing and responding to housekeeping and maintenance ticket requests. and Canada. Responding directly to online reviews.

Housekeeping 98

Housekeeping Maintenance Training Reservations 98

Hotelogix

SEPTEMBER 13, 2024

Cleanliness and Maintenance Maintaining spotless cleanliness throughout the hotel and regular and adequate maintenance of all facilities is crucial. Regular maintenance must ensure that the hotel's interior and exterior are in excellent condition, with no visible signs of wear and tear.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

SEPTEMBER 13, 2024

Cleanliness and Maintenance Maintaining spotless cleanliness throughout the hotel and regular and adequate maintenance of all facilities is crucial. Regular maintenance must ensure that the hotel's interior and exterior are in excellent condition, with no visible signs of wear and tear.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

SiteMinder

OCTOBER 11, 2022

Duties include training and managing various other hotel front desk positions such as receptionists and concierge. Depending on the hotel and the training opportunities available, this can be an entry level position. This role oversees all systems used to manage bookings, schedule maintenance and facilitate communications.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Hotelogix

AUGUST 26, 2024

Coordination Among Teams: Departments like housekeeping, front desk, and maintenance can coordinate easily.  How to Train Hotel Staff in Cross-Cultural Communication?  Hold regular workshops and ongoing training for skill-building. Offer the training monthly so employees can keep improving.

Communication 100

Communication Training Guest Satisfaction Budgeting 100

Hotel Business

OCTOBER 2, 2023

Staff members are trained to constantly be on the lookout for risks throughout the facility and either take steps to eliminate the risk or inform management. Make sure your fitness vendors provide you with a comprehensive maintenance contract. Perform quality control. Invest in staff. Consider offering a waiting list.

Maintenance 116

Maintenance Sanitation Housekeeping Blog 116

Hotelogix

JANUARY 29, 2025

Integrated communication platforms ensure everyone’s on the same page, from housekeeping to the front desk. Operational cost savings : From energy-efficient smart rooms to predictive maintenance, technology is slashing operational costs left and right. Occupancy sensors : Save energy and plan housekeeping better.

Concierge 145

Concierge Training Pricing Book 145

Revenue Hub

JANUARY 17, 2023

Today this is a runaway train in most businesses and hotels are no different. Even if it is the housekeeping staff receiving and recording the maintenance items and vice versa, you need someone independent to verify that what you are ultimately paying for is what has arrived at the hotel. Credit Cards.

Article 98

Article Housekeeping Maintenance Presentation 98

Revenue Hub

JUNE 18, 2024

NB: This is an article from RoomPriceGenie , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date The Front Desk Manager is also responsible for scheduling, training and managing all logistics related to having the rooms ready for guests (i.e., reservations, housekeeping, maintenance, etc.),

Guest Satisfaction 109

Guest Satisfaction Pricing Housekeeping Communication 109

Hotel Owner

MARCH 20, 2024

Eliminate toxic product use By switching to organic products for cleaning, you are protecting the health of both guests and housekeeping staff and making a significant impact in reducing water pollution. Whenever possible, using native plant species helps ensure their survival without the need for excessive watering or maintenance.

Housekeeping 93

Housekeeping Maintenance Training Customer Service 93

Hotelogix

OCTOBER 24, 2024

A Hotel PMS also helps them delegate housekeeping tasks, set up and run POS outlets, generate guest folios, etc. Be it F&B costing, giftshop, materials management, maintenance management, financial accounting management or HR & Payroll management, a Hotel PMS streamlines everything across all the departments.

Book 130

Book Server Reservations Property Management 130

Hotel Owner

JUNE 19, 2023

We’re in our fourth year of operating pop-up hotels throughout the UK and Europe, managing reservations, distribution and pricing, as well as reception, cleaning and maintenance staff. Reception staff will be needed to offer the concierge services guests will expect from hotels.

Concierge 105

Concierge Housekeeping Maintenance Book 105

Hotel Owner

MARCH 15, 2023

Key Positions Recruit for critical roles, including general manager, front desk staff, housekeeping, and maintenance, to ensure smooth operations. Staff Training Invest in staff training to ensure your team is well-versed in your hotel’s policies, procedures, and brand values.

Book 105

Book Marketing Training Housekeeping 105

SiteMinder

OCTOBER 1, 2024

This includes automating guest check-ins, housekeeping schedules, inventory management, and communication with guests through automated messaging platforms. Housekeeping automation : Using automated systems to schedule and track housekeeping tasks ensures that rooms are cleaned and ready for new guests without delays.

Front Desk Operations 52

Front Desk Operations Housekeeping Maintenance Scheduling 52

eZee Absolute

NOVEMBER 19, 2023

Every hotel requires quality staff on all fronts; be it administration, maintenance, kitchen, housekeeping, or frontdesk. Solution Training the new workforce on a regular basis is the only remedy available. Housekeeping issues Challenge Cleanliness is a basic requirement of every guest.

Housekeeping 98

Housekeeping Travel and Tourism Book Marketing 98

Hotel Owner

JANUARY 15, 2025

Housekeeping: Ensuring rooms are clean , well-maintained , and stocked with necessary supplies. Maintenance requests: Addressing any issues in the guest rooms promptly, such as fixing a leaky faucet or a broken air conditioner. Room service: Delivering food, beverages, and other amenities directly to guest rooms.

Guest Services 72

Guest Services Guest Satisfaction Training Concierge 72

Revenue Hub

MAY 29, 2024

Here is a link to access the Talent Trend Study: [link] Really hope you enjoy the conversation RECORDING SOUNDBITES Lorraine : I would say there’s simply not enough trained and motivated talent to allow the hospitality industry allow hotels to operate successfully for the future. So there’s simply just not the talent.

Training 104

Training Housekeeping Maintenance Communication 104

Hotel Business

NOVEMBER 16, 2022

Your housekeeping staff should have a plan for reporting suspected bed bugs, whether they are documenting complaints digitally or on paper. Your housekeeping staff should be searching for signs of bed bug activity while they are routinely changing linens. Your guest-facing staff should also be trained in de-escalation tactics.

Housekeeping 64

Housekeeping Maintenance Document Catering 64