InnQuest

SEPTEMBER 12, 2023

It encompasses tasks such as front office operations, housekeeping, food and beverage services, maintenance, sales, marketing and financial management. It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

InnQuest

SEPTEMBER 5, 2023

Maintenance and scheduling are crucial. Guest Amenities: Guest amenities and housekeeping supplies are essential to maintaining room quality and a ensuring positive guest experience. Proper maintenance is crucial for guest services and reservations. Proper maintenance is crucial for guest services and reservations.

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

Hotelogix

MARCH 6, 2025

Virtual and Augmented Reality: Immersive Experiences Unleashed VR and AR are revolutionizing hotel services: Offer comprehensive virtual tours of rooms and facilities pre-booking, allowing guests to 'walk through' the hotel and even test out different room types before making a reservation. And boy, has it come a long way!

Concierge 130

Concierge Maintenance Book Demo 130

Hotelogix

SEPTEMBER 12, 2024

It enables hotels—whether small, independent, or part of a group—to handle front office workflow, including booking, guest check-ins and checkouts, assigning rooms, managing housekeeping tasks, and billing. It centralizes processes across departments such as the front office, housekeeping, food and beverage, and finance.

Property Management 130

Property Management Housekeeping Maintenance Server 130

Hotelogix

FEBRUARY 17, 2025

The centralized hotel management system of Hotelogix integrates your front desk with housekeeping as well as the other departments to facilitate better communication and resource allocation. LEDs have a longer lifespan, require virtually no maintenance and you have a win-win for your budget and sustainability goals.

Guest Satisfaction 100

Guest Satisfaction Training Housekeeping Scheduling 100

Hotelogix

OCTOBER 18, 2024

Reservation Management: Effectively managing reservations ensures that the hotel maintains high occupancy levels while minimizing overbooking issues. Housekeeping Operations Housekeeping is important for guest satisfaction. Addressing these challenges is critical for maintaining service quality.

Housekeeping 130

Housekeeping Guest Satisfaction Maintenance Training 130

Metasphere

APRIL 27, 2022

A housekeeping management system can be used to resolve inefficient task execution, and poor team collaboration and make it easier for newer housekeepers to learn the job. What Is a Housekeeping Management System? Functionalities to Look Out for in a Housekeeping Management System. Table of Content. Conclusion.

Housekeeping 52

Housekeeping Maintenance Download Scheduling 52

Hotelogix

FEBRUARY 13, 2024

Here are some operational challenges large hotel management faces without the right solution Front desk and reservations The front desk sets the tone for a guest's experience. Housekeeping and maintenance Impeccable rooms and facilities are non-negotiable.

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

InnQuest

SEPTEMBER 28, 2022

The cloud PMS software must be adept at all key functions like getting listed online, making reservations, facilitating guest entry and housekeeping to communicating with guests all-throughout. The ideal cloud property management system has zero maintenance costs and third-party integration charges, and offers free software upgrades.

Property Management 130

Property Management Catering Accounting Housekeeping 130

SiteMinder

OCTOBER 11, 2022

This can include making restaurant reservations, arranging transport and providing information about the local area. Reservation agent. A reservation agent is similar to a concierge but their duties are limited to making reservations for guests. This can sometimes involve assisting the concierge in making reservations.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Hotelogix

OCTOBER 24, 2024

Your front desk staff can use a Hotel PMS to accept, cancel, and modify reservations based on your guests’ requirements. A Hotel PMS also helps them delegate housekeeping tasks, set up and run POS outlets, generate guest folios, etc. OTAs OTAs are third-party agencies who sell hotel rooms on their websites to guests.

Book 130

Book Server Reservations Property Management 130

Revenue Hub

JUNE 18, 2024

The Front Desk Manager in a hotel is pivotal in orchestrating the first and lasting impressions of guests, managing the reception team to ensure a seamless check-in and checkout process, handling reservations and addressing guest inquiries and concerns – always with the utmost professionalism. reservations, housekeeping, maintenance, etc.),

Guest Satisfaction 111

Guest Satisfaction Pricing Housekeeping Communication 111

Larry Mogelonsky

DECEMBER 11, 2023

More specific to deep cleans that may increase OOO rooms as well as curtailing OOS rooms that can’t be resold during a high-room-turnover time of week, Schnieder gave us a sneak peek of ALICE’s Housekeeping Optimizer which allows executive housekeepers or supervisors to more efficiently build boards, schedule room attendants and monitor performance.

Housekeeping 100

Housekeeping Maintenance Scheduling Property Management 100

SiteMinder

OCTOBER 11, 2022

Reservations agent. Taking reservations or bookings over the phone. Making restaurant reservations and booking taxis on behalf of guests. From hiring all staff to scheduling maintenance to creating new revenue management strategies , the hotel management team is extremely busy. Housekeeping department.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

eZee Absolute

NOVEMBER 19, 2023

Every hotel requires quality staff on all fronts; be it administration, maintenance, kitchen, housekeeping, or frontdesk. Ranging from reservations management, attending to guests, performing all front office operations , maintaining cleanliness in hotel rooms and premises, and more.

Housekeeping 98

Housekeeping Travel and Tourism Book Marketing 98

Revenue Hub

JULY 12, 2024

In the not-so-distant past, hotel PMS were glorified booking engines, handling reservations and basic operations like housekeeping. Integration with housekeeping, maintenance, and other back-of-house systems ensures that information flows seamlessly across departments.

Book 64

Book Housekeeping Back of House Reservations 64

Hotel Owner

JUNE 19, 2023

We’re in our fourth year of operating pop-up hotels throughout the UK and Europe, managing reservations, distribution and pricing, as well as reception, cleaning and maintenance staff. So, how do you make the most of the opportunities within this sector?

Concierge 105

Concierge Housekeeping Maintenance Book 105

Revenue Hub

OCTOBER 14, 2022

This involves thinking beyond the scope of the guestroom, offering activities, dinner reservations, spa appointments and more. Messages from guests can be automatically flagged as maintenance or housekeeping concerns and escalated through internal communications to ensure leaky faucets are tightened and fresh towels are delivered on request.

Book 98

Book Housekeeping Communication Information 98

Hotelogix

FEBRUARY 28, 2025

Why hotels are shifting to cloud-based PMS (Property Management Systems) : ✔ Real-time data access: Instantly update reservations, room availability, and guest preferences. Housekeeping schedules can be optimized, maintenance needs predicted before issues arise, and guest requests handled instantly.

Concierge 130

Concierge Guest Services Book Demo 130

SiteMinder

NOVEMBER 27, 2022

If you are ready to brush up on all things housekeeping, this blog covers everything from hotel room cleaning checklists to tips and software to support your team. A hotel room cleaning policy lays the foundation for all housekeeping-related activities. Update housekeeping checklists when new amenities are added.

Housekeeping 59

Housekeeping Back of House Scheduling Blog 59

SiteMinder

MAY 8, 2024

Depending on the nature of their services, they may take care of housekeeping, maintenance, and ensure compliance with local regulations, allowing you to focus on expanding your portfolio and increasing your revenue. Some companies might also charge additional fees for services such as cleaning, maintenance, and special guest services.

Property Management 52

Property Management Maintenance Communication Housekeeping 52

Revenue Hub

DECEMBER 8, 2023

Thankfully, hospitality innovations have been shown to reduce weekly hours for front desk and housekeeping staff by up to 18%. What’s more, task automation technology will have a significant impact on the hospitality industry by revolutionizing various aspects of hotel operations, from maintenance to revenue management.

Travel and Tourism 111

Travel and Tourism Procurement Maintenance Information 111

Hotel Owner

JANUARY 15, 2025

Housekeeping: Ensuring rooms are clean , well-maintained , and stocked with necessary supplies. Concierge assistance: Providing information and assistance with reservations, transportation, and local attractions. Room service: Delivering food, beverages, and other amenities directly to guest rooms.

Guest Services 72

Guest Services Guest Satisfaction Training Concierge 72

SiteMinder

SEPTEMBER 13, 2022

Different areas across a hotel’s operations benefit from using SOPs in different ways: there are the customer-facing front-office, sales and marketing and F&B operations, and back-of-house operations including housekeeping, maintenance, food production teams and beyond.

Document 75

Document Training Reservations Information 75

Revenue Hub

MAY 15, 2023

A hotel’s channel manager or central reservation system (CRS) should also make it easy to get in front of your guests by granting access to multiple travel markets, including OTAs, metasearch, and social.

Book 91

Book Article Information Housekeeping 91

Les Roches

SEPTEMBER 3, 2024

Managing such a hospitality venue involves a wide range of duties, from overseeing housekeeping and food service to guest relations and maintenance. Housekeeping Guests expect nothing less than spotless rooms and a sanitized environment. Housekeeping Guests expect nothing less than spotless rooms and a sanitized environment.

Travel and Tourism 52

Travel and Tourism Housekeeping Maintenance Guest Satisfaction 52

SiteMinder

SEPTEMBER 10, 2023

It enables you to establish revenue benchmarks, control operational expenditures , allocate resources judiciously, and prepare for contingencies such as economic downturns or unexpected maintenance issues. Contingency planning : Include a contingency fund to address unexpected situations like maintenance emergencies or economic downturns.

Budgeting 59

Budgeting Maintenance Front Desk Operations Document 59

Les Roches

AUGUST 21, 2024

Front office managers look after the front desk operations, including reservations, guest inquiries and room assignments. Responsibilities extend to cooperating with housekeeping, maintenance and other departments to address guest needs promptly and efficiently, thereby maintaining high levels of guest satisfaction.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52

Metasphere

MARCH 27, 2022

Generally, the core components in a PMS are: Central Reservation System - Holds all the information about your room inventory, dates, availability etcetera. Channel Management System - Synchronize reservation data between your PMS and external distribution channels. Now as you may have already figured out.

Housekeeping 52

Housekeeping Information Maintenance Reservations 52

SiteMinder

OCTOBER 11, 2022

Cloud-based PMS solutions are a superior way to automate and accelerate all the important processes at your hotel including; Taking and confirming bookings, Managing reservations, Generating bills and reports, Check-in/out, Room transfers, Checking/editing availability, Guest communication. Housekeeping. Front desk operations.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

Hotel Business

NOVEMBER 14, 2022

The company has collaborated with HotelKey on an advanced enterprise hospitality platform for property management, central reservations, inventory management, loyalty integration and a suite of other products. Revenue from the website, mobile app and central reservation system (CRS) is growing faster than other channels.

Reservations 59

Reservations Training Housekeeping Maintenance 59

eZee Absolute

NOVEMBER 8, 2023

Maintenance and Housekeeping: Maintenance teams benefit from real-time data through IoT integration for hotel sensors. Housekeeping can also benefit from IoT-connected rooms, knowing when guests have checked out and rooms are ready for cleaning, enhancing efficiency.

Guest Services 66

Guest Services Guest Satisfaction Concierge Housekeeping 66

Xotels

NOVEMBER 23, 2023

The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge. Housekeeping & Maintenance: Guest perceptions of a hotel are heavily influenced by the cleanliness and maintenance of rooms and common areas.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge. Housekeeping & Maintenance: Guest perceptions of a hotel are heavily influenced by the cleanliness and maintenance of rooms and common areas.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

SiteMinder

FEBRUARY 18, 2025

Check-in fees : Guests will often be charged extra for early check-in or late check-out, but its important to let them know this will be the case when they make their reservation or when they request the service. If a guest does not use the gym equipment, it doesnt seem fair to them to be charged for its upkeep and maintenance.

Housekeeping 52

Housekeeping Pricing Information Accounting 52

Revenue Hub

JUNE 15, 2023

When operations are stressed, there is a downstream impact on property maintenance, guest experience, reviews, and eventually revenue. Take housekeeping for example. While housekeeping software undoubtedly affords smoother hotel operations, it is difficult to provide a hard and fast ROI figure for hotel owners.

Housekeeping 52

Housekeeping Article Maintenance Book 52

eZee Absolute

DECEMBER 27, 2022

Early forms of hotel automation involved the use of computers for managing reservations and check-ins. As technology advanced, so did hotel automation, leading to the widespread adoption of personal computers and the internet in the 1990s, which enabled online reservations and electronic systems for managing guest information.

Training 59

Training Reservations Communication Housekeeping 59