This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
On-premises or server-based hotel management systems require you to invest upfront in costly hardware, a dedicated IT team, and ongoing maintenance expenses. Saving costs One of the most important advantages of cloud-based Hotel PMS solutions is their potential for substantial cost savings.
Hotel housekeeping management software can make a major difference in how effective you are at ensuring productivity and efficiency with your staff. Below, we will be looking at seven of the biggest benefits of using housekeeping software. What is Housekeeping in Hotels? You’ll soon see just what difference it can make.
Automation tools streamline tasks like housekeeping management, maintenance, and guest communication, making it easier for staff to deliver timely service. The Impact of Digital Transformation on Hotel Operations Digital transformation doesn’t just enhance the guest experience; it also benefits hotel operations.
Whether it’s managing the front desk or optimizing housekeeping, the right PMS simplifies operations, improves guest experiences, and enhances profitability. It supports critical areas such as front desk operations, housekeeping coordination, and POS integration. A property management system (PMS) is the ultimate solution.
The Imperative of Pristine Condition Health inspectors have a critical eye for the cleanliness and maintenance of commercial refrigeration units and ice machines. Ice Machine Maintenance Ice is classified as food by health departments, making the cleanliness of ice machines a paramount concern during inspections.
Busy hotel housekeepers need the right tools to deliver on your hotel’s brand promise because what they do day in and day out directly impacts your guest experience. the industry-leading housekeeping and maintenance mobile app from Visual Matrix, prove to be invaluable for a hotel’s operation. That’s where tools like MOP 2.0,
Housekeeping: Ensuring rooms are clean, well-maintained, and stocked with supplies. Maintenance Requests: Promptly addressing any issues in guest rooms, suchas fixing a leaky faucet or broken air conditioner. Room Service: Delivering food, beverages, and other amenities directly to guest rooms.
This is a compounding industry challenge as rising labor costs was highlighted as the second largest risk for 34%, followed by rising maintenance costs (27%). Of the roles that were hardest to fill, housekeeping cleaning staff were at the topstated by 38% of the surveyed businesses.
These day-to-day operations could include: Reservations Check-ins and Check-outs HousekeepingMaintenance Monitoring occupancy Hotels can save significantly by switching to a cloud-based PMS while improving efficiency. Scalability and Flexibility A significant advantage of a cloud-based PMS is its scalability and flexibility.
It encompasses tasks such as front office operations, housekeeping, food and beverage services, maintenance, sales, marketing and financial management. Housekeeping: Housekeeping is responsible for maintaining the cleanliness and orderliness of guest rooms, public areas, and back-of-house spaces.
The platform has secured the top position among over 200 hotel technology systems across five categories: Best Staff Collaboration Software, Best Housekeeping Software, Best Employee Engagement Software, Best Hotel Maintenance Software, and Best Hotel Operations Platform.
Housekeeping staff use keys for access to guestrooms to perform job duties. Hotel security, maintenance staff, and hired contractors also use keys for access to equipment, maintenance, supply rooms, fleet vehicles, and guestroom emergencies. So, how does a hotel property manage all those keys?
Housekeeping A clean and well-maintained room is essential for guest satisfaction. With hotel management software, you can manage your housekeeping operations more efficiently. Room assignment: This feature allows you to assign rooms to housekeeping staff. You'll always know which rooms are ready for guests.
Optii leverages machine-learning and predictive intelligence to automate and enhance hotel housekeeping, maintenance, service delivery, and operations management. Combined with InnSpire’s comprehensive guest journey platform, hotels can boost staff productivity and minimize costs, while elevating the overall guest experience.
In his new role, Sabado will manage teams from housekeeping and maintenance to revenue management, as well as foster guest relations. Aqua-Aston Hospitality’s Maui Kaanapali Villas announces the appointment of Remigio Sabado as general manager.
Maintenance and scheduling are crucial. Guest Amenities: Guest amenities and housekeeping supplies are essential to maintaining room quality and a ensuring positive guest experience. Proper maintenance is crucial for guest services and reservations.
This is where your guests get their first impressions, and all the action takes place: from guest communication to organizing daily tasks such as check-ins, maintenance and housekeeping. The hostel front desk is a vital part of your hostel.
It requires the front desk, housekeeping , F&B, maintenance and administration to work together like a well-oiled machine. What is hotel productivity and how to measure it? Hotel productivity refers to properly using resources like staff, facilities and time to maximize revenue and control costs.
AI-powered maintenance systems for proactive issue resolution. Sensors throughout the hotel could detect issues like leaky faucets or malfunctioning air conditioners before they become noticeable to guests, dispatching maintenance crews or robots to fix the problem preemptively. And boy, has it come a long way!
Integrating the two technologies allows in-room guests to make requests through SABA Hospitality’s interactive guest services platform, and for those requests to be automatically forwarded to the relevant resolver department Hotel services, amenities, maintenance, as well as Housekeeping requests, now no longer require intervention from front-of-house (..)
Maintenance Planning: Spot equipment problems and fix them before they break. They rolled out a hotel business intelligence system focused on operational analytics and predictive maintenance. They can also tell maintenance teams about possible problems see where guests go, and check the effect on the environment.
Optii leverages machine-learning and predictive intelligence to automate and enhance hotel housekeeping, maintenance, service delivery, and operations management. Combined with InnSpire’s comprehensive guest journey platform, hotels can boost staff productivity and minimize costs, while elevating the overall guest experience.
It enables hotels—whether small, independent, or part of a group—to handle front office workflow, including booking, guest check-ins and checkouts, assigning rooms, managing housekeeping tasks, and billing. It centralizes processes across departments such as the front office, housekeeping, food and beverage, and finance.
Housekeeping Operations Housekeeping is important for guest satisfaction. Importance of Housekeeping: A clean and well-maintained hotel is crucial for guest comfort. Housekeeping: Housekeeping is mainly involved in tasks like cleaning rooms and maintaining common hotel areas.
The hospitality industry faces a dual challenge: staffing shortages, particularly in key roles like housekeeping and front desk, coupled with the need to retain existing talent,” said Adam Robinson, Hireology cofounder/CEO. The most mentioned shortages were in housekeeping (38%), followed by front desk roles (26%).
The centralized hotel management system of Hotelogix integrates your front desk with housekeeping as well as the other departments to facilitate better communication and resource allocation. LEDs have a longer lifespan, require virtually no maintenance and you have a win-win for your budget and sustainability goals.
Efficient Housekeeping The earliest iteration of the IoT in the hotel industry involved simply attaching RFID tags to track linens and other housekeeping items. With the latest AI developments, the IoT has even greater powers to assess the data it collects to identify trends and schedule housekeeping staff more efficiently.
This includes guest services, housekeeping, food and beverage management, maintenance, financial administration, and staff supervision. Staff supervision: The operations manager oversees key departmentsincluding the front desk, housekeeping, and maintenanceensuring that employees are trained, motivated, and working efficiently.
Efficiently managing guest requests and the day-to-day tasks that arise for housekeeping, front office, engineering, and maintenance departments is crucial in any resort or hotel. A system that monitors and tracks these tasks and requests can help save time, money, and resources while elevating guest satisfaction.
The system is missing hotel-specific functionalities, failing to include tools for managing housekeeping schedules, maintenance requests, or detailed guest records that are typically found in dedicated hotel management systems.
NB: This is an article from Optii Solutions In my experience, I’ve seen that collaboration between revenue and housekeeping managers can transform a hotel’s profitability. For example, if the Cost per Occupied Room (CPOR) is low due to housekeeping efficiencies, this translates to higher margins on each room.
A hotel room maintenance checklist is a comprehensive list, designed to help hotel staff to carry out checks and maintenance work within guest rooms. The checklist covers inspections and preventative maintenance tasks.
Whether it’s a housekeeping request or a maintenance issue, staff can address problems more efficiently. For instance, front desk staff can instantly notify housekeeping of a room change, ensuring the room is ready promptly. Task Management: Collaboration software allows for the assignment and tracking of tasks.
A housekeeping management system can be used to resolve inefficient task execution, and poor team collaboration and make it easier for newer housekeepers to learn the job. What Is a Housekeeping Management System? Functionalities to Look Out for in a Housekeeping Management System. Table of Content. Conclusion.
The first steps you should take involve your maintenance and housekeeping staff. Unless you have someone on your maintenance staff who is trained and licensed, treating the infestation yourself can often make the problem worse. Your guests want healthy, comfortable rooms.
Here are some tips to maintain efficient cooling during sweltering months: Don’t neglect maintenance Scorching heat is no time for a property’s air-conditioning system to fail. By scheduling regular HVAC maintenance, technicians can identify and prevent significant issues that could impact the guest experience.
As general manager he now heads a 31-strong team at the 84-room Somerset Hotel, and his main responsibilities include overseeing all aspects of the hotel operations including guest services, front desk, housekeeping, maintenance, catering, as well as recruitment and training.
It said the four level “comprehensive” programme provides a clear pathway of development and career mapping for hotel and maintenance colleagues to progress from entry level roles through to manager level, showing that Travelodge is a place where you can get in and get on, irrespective of background or educational attainment.
As part of the programme, OYO, through a team of professionals, will handle all operational aspects, including guest bookings, housekeeping, maintenance, and more. Global hospitality technology company OYO has announced the launch of Managed by OYO.
So when ALICE customers wanted to integrate our Guest Services & Preventative Maintenance products with the Housekeeping solution, we listened: The best hotel technology partners are continuously iterating to better serve hoteliers.
On top of that you will need a housekeeping manager and a maintenance lead. Add to these the hourly positions using an hours per room occupied formula for the desk and housekeeping. The additional maintenance hours can be fixed and let’s assume one additional full-time person. This will dictate the variable payroll.
Housekeeping and maintenance Impeccable rooms and facilities are non-negotiable. Orchestrating housekeeping and maintenance schedules manually for an extensive property is fraught with challenges, risking guest dissatisfaction due to unavailability or unpreparedness of rooms.
The survey, conducted online between May 25 and June 15, posed the following questions: How well do you think the current hotel technology stack—PMS, CRS, RMS, housekeeping, maintenance, etc.—serves serves hoteliers and their guests? How well do you think different technology providers integrate/collaborate with one another?
We organize all of the trending information in your field so you don't have to. Join 11,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content