MEWS

FEBRUARY 8, 2024

It requires the front desk, housekeeping , F&B, maintenance and administration to work together like a well-oiled machine. What is hotel productivity and how to measure it? Hotel productivity refers to properly using resources like staff, facilities and time to maximize revenue and control costs.

Housekeeping 130

Housekeeping Maintenance 130

Lodging Magazine

OCTOBER 19, 2023

Housekeeping staff use keys for access to guestrooms to perform job duties. Hotel security, maintenance staff, and hired contractors also use keys for access to equipment, maintenance, supply rooms, fleet vehicles, and guestroom emergencies. So, how does a hotel property manage all those keys?

Maintenance 133

Maintenance Housekeeping Property Management Magazine 133

eHotelier

MAY 28, 2024

Optii leverages machine-learning and predictive intelligence to automate and enhance hotel housekeeping, maintenance, service delivery, and operations management. Combined with InnSpire’s comprehensive guest journey platform, hotels can boost staff productivity and minimize costs, while elevating the overall guest experience.

Housekeeping 130

Housekeeping Maintenance 130

InnQuest

SEPTEMBER 5, 2023

Maintenance and scheduling are crucial. Guest Amenities: Guest amenities and housekeeping supplies are essential to maintaining room quality and a ensuring positive guest experience. Proper maintenance is crucial for guest services and reservations.

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

eHotelier

FEBRUARY 19, 2023

In his new role, Sabado will manage teams from housekeeping and maintenance to revenue management, as well as foster guest relations. Aqua-Aston Hospitality’s Maui Kaanapali Villas announces the appointment of Remigio Sabado as general manager.

Housekeeping 130

Housekeeping Maintenance 130

MEWS

JUNE 6, 2023

This is where your guests get their first impressions, and all the action takes place: from guest communication to organizing daily tasks such as check-ins, maintenance and housekeeping. The hostel front desk is a vital part of your hostel.

Housekeeping 130

Housekeeping Maintenance Communication 130

eHotelier

OCTOBER 19, 2023

Integrating the two technologies allows in-room guests to make requests through SABA Hospitality’s interactive guest services platform, and for those requests to be automatically forwarded to the relevant resolver department Hotel services, amenities, maintenance, as well as Housekeeping requests, now no longer require intervention from front-of-house (..)

Front of House 130

Front of House Housekeeping Maintenance Guest Services 130

Hotelogix

SEPTEMBER 12, 2024

It enables hotels—whether small, independent, or part of a group—to handle front office workflow, including booking, guest check-ins and checkouts, assigning rooms, managing housekeeping tasks, and billing. It centralizes processes across departments such as the front office, housekeeping, food and beverage, and finance.

Property Management 130

Property Management Housekeeping Maintenance Server 130

Hospitality Net

MAY 23, 2024

Optii leverages machine-learning and predictive intelligence to automate and enhance hotel housekeeping, maintenance, service delivery, and operations management. Combined with InnSpire’s comprehensive guest journey platform, hotels can boost staff productivity and minimize costs, while elevating the overall guest experience.

Guest Services 111

Guest Services Housekeeping Maintenance 111

Hotelogix

OCTOBER 18, 2024

Housekeeping Operations Housekeeping is important for guest satisfaction. Importance of Housekeeping: A clean and well-maintained hotel is crucial for guest comfort. Housekeeping: Housekeeping is mainly involved in tasks like cleaning rooms and maintaining common hotel areas.

Housekeeping 130

Housekeeping Guest Satisfaction Maintenance Training 130

Horizon Hospitality

NOVEMBER 13, 2024

Automation tools streamline tasks like housekeeping management, maintenance, and guest communication, making it easier for staff to deliver timely service. The Impact of Digital Transformation on Hotel Operations Digital transformation doesn’t just enhance the guest experience; it also benefits hotel operations.

Concierge 130

Concierge Guest Satisfaction Housekeeping Maintenance 130

Hospitality Net

NOVEMBER 11, 2024

Initially, High Hotels deployed OTP to streamline its maintenance and engineering processes.

Back of House 98

Back of House Housekeeping Maintenance Communication 98

Horizon Hospitality

OCTOBER 10, 2023

Efficient Housekeeping The earliest iteration of the IoT in the hotel industry involved simply attaching RFID tags to track linens and other housekeeping items. With the latest AI developments, the IoT has even greater powers to assess the data it collects to identify trends and schedule housekeeping staff more efficiently.

Housekeeping 130

Housekeeping Workflow Management Scheduling Maintenance 130

Hospitality Net

AUGUST 18, 2023

Efficiently managing guest requests and the day-to-day tasks that arise for housekeeping, front office, engineering, and maintenance departments is crucial in any resort or hotel. A system that monitors and tracks these tasks and requests can help save time, money, and resources while elevating guest satisfaction.

Guest Satisfaction 98

Guest Satisfaction Housekeeping Maintenance 98

Revfine

OCTOBER 16, 2024

A hotel room maintenance checklist is a comprehensive list, designed to help hotel staff to carry out checks and maintenance work within guest rooms. The checklist covers inspections and preventative maintenance tasks.

Maintenance 52

Maintenance Housekeeping 52

Revenue Hub

SEPTEMBER 4, 2023

NB: This is an article from Optii Solutions In my experience, I’ve seen that collaboration between revenue and housekeeping managers can transform a hotel’s profitability. For example, if the Cost per Occupied Room (CPOR) is low due to housekeeping efficiencies, this translates to higher margins on each room.

Housekeeping 105

Housekeeping Maintenance Pricing Information 105

Revenue Hub

MAY 23, 2024

Whether it’s a housekeeping request or a maintenance issue, staff can address problems more efficiently. For instance, front desk staff can instantly notify housekeeping of a room change, ensuring the room is ready promptly. Task Management: Collaboration software allows for the assignment and tracking of tasks.

Customer Service 106

Customer Service Guest Satisfaction Housekeeping Communication 106

Hotel Business

JANUARY 9, 2023

The first steps you should take involve your maintenance and housekeeping staff. Unless you have someone on your maintenance staff who is trained and licensed, treating the infestation yourself can often make the problem worse. Your guests want healthy, comfortable rooms.

Maintenance 111

Maintenance Housekeeping Document Training 111

Metasphere

APRIL 27, 2022

A housekeeping management system can be used to resolve inefficient task execution, and poor team collaboration and make it easier for newer housekeepers to learn the job. What Is a Housekeeping Management System? Functionalities to Look Out for in a Housekeeping Management System. Table of Content. Conclusion.

Housekeeping 52

Housekeeping Maintenance Download Scheduling 52

Hotel Owner

SEPTEMBER 11, 2023

As general manager he now heads a 31-strong team at the 84-room Somerset Hotel, and his main responsibilities include overseeing all aspects of the hotel operations including guest services, front desk, housekeeping, maintenance, catering, as well as recruitment and training.

Housekeeping 105

Housekeeping Maintenance Catering Guest Services 105

Hotelogix

FEBRUARY 13, 2024

Housekeeping and maintenance Impeccable rooms and facilities are non-negotiable. Orchestrating housekeeping and maintenance schedules manually for an extensive property is fraught with challenges, risking guest dissatisfaction due to unavailability or unpreparedness of rooms.

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

Hotel Owner

MAY 9, 2023

It said the four level “comprehensive” programme provides a clear pathway of development and career mapping for hotel and maintenance colleagues to progress from entry level roles through to manager level, showing that Travelodge is a place where you can get in and get on, irrespective of background or educational attainment.

Maintenance 102

Maintenance Procurement Customer Service Housekeeping 102

Hotel Owner

OCTOBER 3, 2023

As part of the programme, OYO, through a team of professionals, will handle all operational aspects, including guest bookings, housekeeping, maintenance, and more. Global hospitality technology company OYO has announced the launch of Managed by OYO.

Maintenance 97

Maintenance Housekeeping Book 97

Revenue Hub

DECEMBER 6, 2022

On top of that you will need a housekeeping manager and a maintenance lead. Add to these the hourly positions using an hours per room occupied formula for the desk and housekeeping. The additional maintenance hours can be fixed and let’s assume one additional full-time person. This will dictate the variable payroll.

Housekeeping 98

Housekeeping Maintenance Article Marketing 98

Alice Platform

FEBRUARY 4, 2022

So when ALICE customers wanted to integrate our Guest Services & Preventative Maintenance products with the Housekeeping solution, we listened: The best hotel technology partners are continuously iterating to better serve hoteliers.

Housekeeping 40

Housekeeping Maintenance Guest Services 40

Hotel Business

JUNE 24, 2024

The survey, conducted online between May 25 and June 15, posed the following questions: How well do you think the current hotel technology stack—PMS, CRS, RMS, housekeeping, maintenance, etc.—serves serves hoteliers and their guests? How well do you think different technology providers integrate/collaborate with one another?

Housekeeping 105

Housekeeping Maintenance 105

Revenue Hub

SEPTEMBER 1, 2023

Or perhaps there’s a maintenance issue in the room, such as a leaky faucet. If the maintenance staff can’t solve the issue, consider giving guests another room. Want to keep track of check-ins and check-outs, manage housekeeping tasks and offer mobile check-in to speed up the process?

Guest Satisfaction 109

Guest Satisfaction Housekeeping Maintenance Pricing 109

Hotel Business

JANUARY 30, 2023

Alternatively, housekeeping staff can be trained to conduct these impromptu inspections during linen exchange and room turnover. It works continuously 24/7 for two years, with no maintenance required, and it can be installed by your own housekeeping staff as easily as a fitted sheet.

Housekeeping 109

Housekeeping Information Maintenance Article 109

Hotel Owner

OCTOBER 5, 2022

In his new role as general manager, Gates will head a 33-strong team at the 76-room Bournemouth Sands Hotel, and his main responsibilities will include overseeing all aspects of the hotel operations including guest services, front desk, housekeeping, maintenance, catering, as well as recruitment and training.

Housekeeping 105

Housekeeping Maintenance Catering Guest Services 105

Hotel Owner

MARCH 24, 2023

The Luxury Lodges team will handle all rental instructions, from bookings to ongoing maintenance and housekeeping. Buyers can also sublet the property and are not subject to council tax or stamp duties.

Housekeeping 105

Housekeeping Maintenance Catering Pricing 105

Hotel Owner

MAY 25, 2023

It said the positions are available across food and beverage, housekeeping, spa and beauty, grounds and maintenance and activities and leisure. Scotland’s largest independent hotel group, Crieff Hydro Family of Hotels, has launched a summer recruitment drive in readiness for what is anticipated to be a “buoyant summer”.

Book 105

Book Housekeeping Maintenance Training 105

Hotel Owner

OCTOBER 16, 2023

Available positions include reception team member, bar cafe team member, housekeeping team member and linen porter. To support its new student recruitment programme, Travelodge, commissioned a study with 500 UK students to seek how they are managing to study in the current financial crisis.

Housekeeping 98

Housekeeping Procurement Maintenance Customer Service 98

Hotel Business

APRIL 1, 2024

Among the services provided by the CoralTree Residence Collection are owner relations and renovation services; accounting and financial services; guest/concierge services; front desk and amenity management; maintenance and capital project oversight; marketing; distribution and pricing; housekeeping; asset management; and procurement.

Procurement 111

Procurement Concierge Housekeeping Maintenance 111

Hotel Owner

OCTOBER 11, 2023

His main responsibilities include overseeing guest services, housekeeping, maintenance, and managing cost control. The new recruits have more than 40 years of hospitality experience between them, including global experience in Egypt, Italy and India.

Housekeeping 98

Housekeeping Maintenance Guest Services Training 98

Hotel Owner

NOVEMBER 16, 2023

They are undertaking three bespoke rotations across the hotel’s various departments including the restaurant, spa and leisure centre, front of house, maintenance, housekeeping and the kitchen. Seven enthusiastic interns – Craig, Maisie, Amy, Brian, Annalise, Joe, and Lily – have joined the hotel’s team.

Front of House 98

Front of House Housekeeping Maintenance Customer Service 98

Hotel Business

AUGUST 5, 2024

.” According to the AHLA, the revised text of the bill: Creates a new hotel licensing structure that the city cannot afford to properly implement Mandates that hotel owners must be the direct employer of all housekeeping, room attendance and maintenance staff Prohibits all NYC hotels from subcontracting out key operational functions, directly (..)

Housekeeping 104

Housekeeping Maintenance 104

Larry Mogelonsky

DECEMBER 11, 2023

More specific to deep cleans that may increase OOO rooms as well as curtailing OOS rooms that can’t be resold during a high-room-turnover time of week, Schnieder gave us a sneak peek of ALICE’s Housekeeping Optimizer which allows executive housekeepers or supervisors to more efficiently build boards, schedule room attendants and monitor performance.

Housekeeping 100

Housekeeping Maintenance Scheduling Property Management 100