Hotelogix

MARCH 21, 2025

In today’s digital age, online bookings have become the norm for hotels. The Double-Edged Sword of Online Bookings Online booking engines have revolutionized the hotel industry. They allow hotels to: Market available rooms more effectively Get more bookings in less time Reach a wider audience But there’s a catch.

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Information Book Demo Training 130

Larry Mogelonsky

MARCH 10, 2025

The hotel industry has seen an explosion of new brands and sub-brands over the past two decades, and this trend shows no signs of abating. While hotels in the United States must comply with the Americans with Disabilities Act (ADA), this often translates to meeting only the minimum design criteria, training, SOPs, or cultural appreciation.

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Training Catering Communication Marketing 130

Hotelogix

MARCH 21, 2025

As per a study conducted by American Hotel & Motel Association, average turnover rate among management staff is 25% and non-management staff is 50% in the US hotel industry. Hotels have to focus on how to improve the employee satisfaction levels to help retain them in the hotel.

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Training Housekeeping Communication Reservations 100

Lodging Magazine

MARCH 13, 2025

BOSTON, MassachusettsMassachusetts lawmakers, hospitality industry leaders, and survivor advocates gathered at the Massachusetts State Capitol to highlight the need to implement human trafficking recognition training across the hotel industry. million trainings have been completed to recognize and respond to trafficking situations.

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Training Housekeeping Magazine 59

Hospitality Magazine

DECEMBER 17, 2024

Since studying at Paris’ internationally recognised culinary school Ferrandi, the French-born chef has garnered 13 years of experience in the kitchen, from the artisanal chocolaterie Aux Colonnes in France, to Dubais iconic luxury Burj Al Arab hotel, where he refined his knowledge under the guidance of Executive Pastry Chef Tom Coll.

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Training Magazine 246

Hotelogix

NOVEMBER 28, 2024

Running a hotel has always been about creating memorable experiences, but let’s face it things have gotten a lot more demanding. Now, imagine offering something like this on your hotel’s website. Read More on Improving Hotel Guest Experience with Technology 4. What’s Next for Hotels and AI?

Housekeeping 147

Housekeeping Budgeting Demo Pricing 147

Hotelogix

DECEMBER 19, 2024

Picture a system that displays your hotel's current status and forecasts its future. This is what hotel business intelligence software accomplishes. This guide will explore how hotel business intelligence operates, why it matters, and how it can boost your hotel management. You need real facts to decide things.

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Maintenance Training Pricing Information 100

Hotelogix

MARCH 11, 2025

Let's dive deeper into the world of hotel turnover and explore how we can keep our star players on the team. Understanding Hotel Turnover Hotel turnover isn't just a fancy term for "people quitting" - it's a complex issue that can make or break your business. Key Factors Contributing to Hotel Turnover 1.

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Guest Satisfaction Communication Training Guest Retention 133

Soft Inn

SEPTEMBER 30, 2024

The reservation department is a crucial component of any hotel, serving as the foundation for ensuring smooth guest bookings and maximizing occupancy rates.

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Reservations Training Guest Satisfaction Book 130

Revenue Hub

JANUARY 14, 2025

As we enter 2025, integrating Artificial Intelligence (AI) into hotel pricing strategies continues to revolutionize the hospitality industry. The impact of AI on hotel pricing has deepened and expanded, reshaping the industry in profound ways. billion by 2027, driven by this trend.

Pricing 109

Pricing Guest Satisfaction Book Training 109

Larry Mogelonsky

NOVEMBER 5, 2024

Apart from incredible historical sites, Rome has some of the world’s finest luxury hotels, often carved out of grand palazzos that once served members of the royal court of the Papal elite, and all of them adorned with opulent finishings and fine art. The Hotel de la Ville boasts an impeccable yet relaxed approach to service.

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Concierge Communication Training Definition 130

Hotelogix

FEBRUARY 13, 2025

Online marketing helps hotels in establishing a brand identity, reaching out to millions of travelers and marketing rooms on a global platform. Limited budgets and resources : Budget constraint is the biggest problem faced by an independent hotel. Moreover, these employees are not even well-trained or skilled to sell the rooms online.

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Marketing Budgeting Blog Reservations 130

Soft Inn

DECEMBER 5, 2024

Hotel guests may come from anywhere in the world and speak different languages. Hence, the hotel kiosk solution must support multiple languages. In Japan, all the train ticket kiosks support Japanese and five other languages, such as English, Chinese, Spanish, etc.

Training 246

Training 246

Hotelogix

MARCH 21, 2025

Consider this: A guest comes to your hotel after a long flight, weary and ready to check in. Intelligent hotels are embracing AI-based communication tools at a breakneck pace, not only to wow technology-aware travelers but also to automate operations, increase revenue , and establish long-term guest loyalty.

Guest Services 100

Guest Services Guest Satisfaction Book Training 100

Hotelogix

DECEMBER 17, 2024

Chargebacks are recurring in the hotel industry, costing hotels time and money. Studies show that hotels lose up to 20% of their annual revenue to chargebacks caused by guest disputes, unclear cancellation policies, and OTA-related miscommunication. Common Causes of Chargebacks 1. This often results in costly chargebacks.

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Document Communication Book Reservations 100

eHotelier

JUNE 8, 2023

Life-threatening effects can occur within two minutes of use, so it crucial to identify the symptoms as quickly as possible and you must train hotel staff about this deadly drug.

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Training 290

eHotelier

FEBRUARY 10, 2025

Hotels are operating with lean teams, often hiring staff with little to no prior hospitality experience. The hospitality industry has faced one of the toughest staffing shortages in history.

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Training 130

Hospitality Net

MARCH 10, 2025

RIU Hotels & Resorts has taken a further step forward in its Proudly Committed sustainability strategy with the announcement of its first collaboration with two local NGOs in Mauritius, the Coral Garden Conservation (CGC) and Adolescent Non-Formal Education Network (ANFEN).

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Training 98

Soft Inn

APRIL 25, 2023

It's commonly used in the bank (ATMs, automated teller machines) and train stations (ticketing machines). But, why is a self-service hotel kiosk not popular in the hotel industry? Self-service machines were invented to improve counter service and reduce repetitive work.

Training 246

Training 246

Hotelogix

NOVEMBER 28, 2024

From hotels and vacation rentals to holiday apartments, properties of all types rely on channel managers to simplify operations. A good hotel channel manager can make a huge difference for small properties too. A channel manager for vacation rentals might prioritize weekly bookings, while hotels need daily rate adjustments.

Book 130

Book Property Management Reservations Pricing 130

STAAH

JANUARY 14, 2025

With STAAHs Get Google feature, your hotel can leverage Googles expansive ecosystem to attract guests, increase direct bookings, and thrive in an increasingly competitive market. From searching hotels near me to finding properties with specific amenities, Google has become a central hub for decision-making.

Pricing 109

Pricing Book Information Training 109

Hotelogix

FEBRUARY 17, 2025

But being a hotelier, have you ever questioned yourself, why is my hotel ever booked but profits not up to the mark? Let’s start by breaking these costs into three main categories: Fixed Costs These are the predictable expenses that won’t budge, no matter how full or empty your hotel is. Did You Know?

Guest Satisfaction 100

Guest Satisfaction Training Scheduling Housekeeping 100

eHotelier

MAY 29, 2024

Radisson Academy, Radisson Hotel Group’s leading Learning and Development hub, marks its fifth anniversary as it continues to innovate and strives to be the best ‘Academy’ to upskill talent joining the industry.

Training 130

Training 130

InnQuest

MARCH 2, 2023

Hotel management is a complex and challenging task requiring business acumen and customer service skills. For example, you can use social media platforms like Instagram and Facebook to showcase the unique features of your hotel and target potential guests who are planning a vacation in your area.

Customer Service 224

Customer Service Training Guest Satisfaction Pricing 224

Hotelogix

NOVEMBER 7, 2024

In the competitive world of hospitality, having a strong sales strategy is key to ensuring your hotel's success. This blog outlines simple, actionable strategies that hotels of all sizes can use to grow their business, from direct bookings to pricing strategies and everything in between.

Pricing 130

Pricing Book Events Demo 130

eHotelier

SEPTEMBER 13, 2023

Modern all-in-one PMS technology is helping operators of all sizes bridge the gap in capabilities between independent hoteliers and big brands, providing support from training to disaster recovery.

Training 278

Training 278

Revenue Hub

JANUARY 15, 2025

In this article, well answer key questions owners and operators of independent hotels have about room revenue forecasting. Its about painting a clear picture of whats ahead to make smarter decisions throughout the hotel. Optimize resources: Improve efficiencies in hiring, training, and scheduling.

Pricing 107

Pricing Budgeting Article Housekeeping 107

Hospitality Magazine

FEBRUARY 10, 2025

[It] meant that all the chefs knew their responsibilities and what was expected of them, junior chefs knew that they would be held accountable but senior chefs knew that it was their responsibility to train and mentor the team below them so that everyone had a pathway to progress in the business.

Accounting 200

Accounting Communication Training Magazine 200

STAAH

MARCH 11, 2025

Guest reviews are more than just ratings, they shape a hotels reputation and influence traveler decisions. Why Guest Reviews Matter Guest reviews play a critical role in shaping a hotel’s reputation and influencing potential guests’ booking decisions. So, how can hotels effectively increase guest reviews?

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Guest Satisfaction Training Book 81

STAAH

MARCH 25, 2025

This shift presents an opportunity for hotels to lead by example, improving both guest satisfaction and operational efficiency through sustainable investments. The Case for Going Green Why should hotels prioritize sustainability? Core Areas for Sustainable Hotel Practices 1. Sustainability also fosters resilience.

Travel and Tourism 75

Travel and Tourism Training Guest Satisfaction Catering 75

Hospitality Magazine

NOVEMBER 6, 2024

The NICI offers apprenticeship training and industry experience for aspiring Indigenous chefs in Australia’s top restaurants across Sydney, Melbourne, and South East Queensland. Movida, The Dolphin Hotel, Icebergs Dining Room and Bar, and more. Because he’s been trained.” Geography also poses a problem.

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Training Accounting Magazine 130

eHotelier

JULY 8, 2024

Training your hotel reception on the best practices for early check-ins and late checkouts can help them recognize the hotel’s business goals and encourage guests to leave positive reviews.

Training 278

Training 278

Lodging Magazine

JANUARY 8, 2025

There are many habits that any housekeeping department can adopt to contribute to their hotels sustainability efforts. Examples include the following: Turn Off Lights: Train room attendants to always turn off the lights when leaving a guestroom.

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Housekeeping Training Magazine 111

eHotelier

APRIL 10, 2023

Hotels can effectively grow revenue today through applying revenue management strategies to the practice of upselling. By analysing guest data, using dynamic pricing strategies, leveraging pricing psychology, personalizing offers, and providing staff with the right tools and training, hotels can improve overall business performance.

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Pricing Training 299

Revenue Hub

JANUARY 24, 2025

Youve got a hotel, right? NB: This is an article from Xotels Subscribe to our weekly newsletter and stay up to date Well, buckle up, because Im about to spill the beans on how to squeeze every last penny out of your hotel venture. Its about understanding that a hotel room isnt a static product with a fixed price tag.

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Pricing Article Marketing Book 108

Revenue Hub

DECEMBER 16, 2024

NB: This is an article from Shiji Subscribe to our weekly newsletter and stay up to date Now, it is introducing significant updates to its review scoring system, and this change marks a watershed moment – particularly for hotels that havent been leveraging ReviewPros GRI.

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Guest Satisfaction Article Book Training 104

Revenue Hub

MARCH 21, 2025

We at Revenue Generation have spent the past year engaged with a portfolio of five independent hotels, assisting them with their Citizen Data Science journey. Crucially, theyve been able to leverage their current technological and statistical skillsets to accomplish this, without the need for more training.

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Article Definition Training Information 101