Hospitality Net

NOVEMBER 21, 2024

Paradores, Spain’s iconic hotel chain, has reaffirmed its trust in Shiji ReviewPro to support its ongoing efforts to enhance guest satisfaction and operational efficiency. This collaboration remains a key part of Paradores’ strategic plan, which prioritizes digital innovation and sustainability as essential drivers of future growth.

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Guest Satisfaction Strategic Planning Marketing 80

Hospitality Net

JULY 25, 2023

The Asian American Hotel Owners Association (AAHOA), offered input about how transportation infrastructure can create a solid foundation for promoting and sustaining long-distance travel and tourism, in response to the U.S.

Travel and Tourism 73

Travel and Tourism Strategic Planning 73

eHotelier

JUNE 25, 2024

SH Hotels & Resorts, the renowned hotel brand management company that operates 1 Hotels & Homes, Baccarat Hotels & Residences, and Treehouse Hotels, is pleased to announce the promotion of Abhay Bakaya to Chief Development Officer.

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Strategic Planning Brand Management 130

Hotelogix

DECEMBER 7, 2023

To be very precise, it has shaped the way guests book their accommodations at hotels. This is the primary reason why as a hotelier, you should know how to select the right OTAs for your hotel. OTAs are now a great marketing resource for hotel owners, allowing them to reach a wider audience and optimize revenue.

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Book Budgeting Catering Strategic Planning 268

Revenue Hub

OCTOBER 28, 2024

However, this year’s shortened holiday season means early strategic planning is crucial. Hotels can maximize their sales during this festive season with thoughtful planning and the right tools. Hotels can offer attractive, all-inclusive packages that appeal to travelers seeking convenience and memorable moments.

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Strategic Planning Guest Satisfaction Presentation Article 62

Revenue Hub

NOVEMBER 19, 2024

NB: This is an article from Tripleseat Subscribe to our weekly newsletter and stay up to date With strategic planning, restaurants can unlock the full revenue potential of holiday events and private dining. The holidays are such a busy, much-anticipated time in our industry.

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Events Book Demo Strategic Planning 107

Lodging Magazine

OCTOBER 31, 2024

WASHINGTON—The American Hotel & Lodging Association (AHLA) announced that Rosanna Maietta has been selected to serve as the association’s next president and CEO, effective Nov. Throughout her career, she has succeeded in public affairs, strategic planning, association management, team building, and leadership.

Strategic Planning 64

Strategic Planning Magazine 64

Hotel Business

AUGUST 26, 2024

Third-party hospitality management company Twenty Four Seven Hotels has named Brian Hughes EVP, business development and promoted Damien Abrams to VP, lifestyle brands. The executive team expansion is a part of the company’s strategic plan for further growth into new markets and segments.

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Strategic Planning Beverage Operations Business Development Hospitality Management 111

Revenue Hub

NOVEMBER 3, 2023

For hotel owners and operators alike, the annual budget is often a gruelling and time-consuming process. This is especially true for large hotel groups with multiple approval levels. In fact, many hotel teams already started planning for 2024 months ago. So, we try to finalise our budget as late as possible now.

Budgeting 109

Budgeting Strategic Planning Article Accounting 109

Hotel Business

JANUARY 15, 2025

Rosen Hotels & Resorts has promoted key executives, including Josh Rosen , who was elevated to EVP, operations. In addition to overseeing hotel operations, his role expands to include sales and marketing, risk management and guest contact. Jack Rosen and Shayna Rosen are now VPs on the Rosen Hotels & Resorts board of directors.

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Procurement Strategic Planning Reservations Communication 59

Lodging Magazine

DECEMBER 28, 2022

Navy officer in surface warfare and strategic planning from 1987 to 1993, Pat Pacious is no stranger to navigating rough waters with foresight and determination. As […].

Strategic Planning 111

Strategic Planning Magazine 111

Hotel Business

FEBRUARY 18, 2025

She has extensive experience, including prior roles as GM of two hotel properties, to her new position. “Alyson’s dedication to delivering exceptional conventions and Frederick’s strategic financial expertise will further strengthen AAHOA’s efforts to lead the hospitality industry into the future.”

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Strategic Planning Business Development Events 59

Revenue Hub

OCTOBER 8, 2024

The hotel shoulder season – those quieter months between the peak and off-peak travel periods – presents a unique opportunity for hotels to increase revenue while navigating a slower pace. What is Shoulder Season in the Hotel Industry? Peak seasons are when hotels can charge premium rates due to high demand.

Pricing 108

Pricing Strategic Planning Article Catering 108

Revenue Hub

MARCH 25, 2024

The role of the hotel revenue manager, while foundational to maximizing a hotel’s room revenue, has become increasingly operational. Instead, the approach often defaults to maximizing occupancy, assuming that a full hotel automatically translates to optimal profitability, which is rarely the case.

Strategic Planning 109

Strategic Planning Guest Satisfaction Article Marketing 109

Revenue Hub

JUNE 11, 2024

The role of a Hotel Manager (or General Manager) is multifaceted, requiring a blend of leadership, operational expertise and the ability to develop and oversee the execution of strategic business goals. The Art of Hospitality At its heart, hospitality is about creating exceptional guest experiences.

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Strategic Planning Guest Satisfaction Article Pricing 108

Revenue Hub

NOVEMBER 27, 2023

If you’re in the hospitality industry and want to understand how to interpret hotel data, this blog post is for you. Understanding revenue patterns is crucial for effective management and strategic planning. Let’s start by looking into specific hotel data analysis problems and how these can be avoided.

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Strategic Planning Blog Article Information 106

Revenue Hub

AUGUST 28, 2024

Small hotels must constantly find innovative ways to increase their occupancy rates in the competitive hospitality industry. To successfully capture overflow business, small hotels need to monitor local event calendars and market trends closely.

Events 109

Events Strategic Planning Article Marketing 109

Revenue Hub

APRIL 17, 2023

NB: This is an article from Demand Calendar The main reason for forecasting is not competition in accuracy; it is to use the forecasts for planning to achieve a healthy profit. As the hotel owner focused on maximizing the return on investment (ROI), forecasting is critical in helping you achieve your goals in several ways.

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Strategic Planning Guest Satisfaction Pricing Information 98

Revenue Hub

OCTOBER 8, 2024

Hotel forecasting plays a vital role in strategic decision-making, shaping both the short and long-term success of a property or portfolio. Expert opinions : Engages insights from hotel management and operational staff to understand local market dynamics. This is important for factoring customer behavior and emerging trends.

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Strategic Planning Revenue Projections Information Article 109

Revenue Hub

MAY 10, 2024

NB: This is an article from Tripleseat Subscribe to our weekly newsletter and stay up to date Here’s a closer look at how to define your competitor set and leverage this knowledge to strategize to become the top hotel choice. This concept is crucial for strategic planning and operational adjustments in the hospitality industry.

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Strategic Planning Information Article Events 108

Hotel Owner

SEPTEMBER 6, 2023

Meliá Hotels International has announced the appointment of Ángel Luis Rodríguez Mendizábal, vice president of joint ventures and portfolio management in the real estate area, as the new chief financial officer.

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Strategic Planning Information Marketing 104

Lodging Magazine

JANUARY 5, 2023

Luxury spa industry veteran Blake Feeney has been appointed spa development vice president at Arch Amenities Group, a full-service provider of wellness, amenity, and meeting services for commercial and residential properties, hotels, and private clubs.

Marketing 116

Marketing Strategic Planning Accounting Magazine 116

Hotelogix

JULY 18, 2024

Hotel forecasting, also known as hotel demand forecasting, is a strategic process that predicts future demand for hotel rooms and services based on historical data, market trends, and various influencing factors. What is Hotel Forecasting?

Guest Satisfaction 130

Guest Satisfaction Budgeting Book Pricing 130

Hotelogix

SEPTEMBER 12, 2024

What is Hotel PMS? A Hotel Property Management System (Hotel PMS) is software that helps hotels efficiently organize, schedule, and manage their daily operations. Also known as hotel software, it functions as the nerve centre of hotel operations, facilitating a smooth flow of interdepartmental information.

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Property Management Housekeeping Maintenance Server 130

Lodging Magazine

APRIL 23, 2024

Red Roof®, an award-winning leader in the lodging industry, has named hotel industry veteran Zack Gharib as President, effective immediately. Gharib brings more than two decades of senior management experience in franchising, operations and brand management with companies such as Marriott, Vacasa, LaQuinta by Wyndham and Highgate Homes.

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Strategic Planning Brand Management Hospitality Management Magazine 105

Revenue Hub

SEPTEMBER 23, 2024

While all hotels have a General Manager (GM) and a Revenue Manager (RM) to oversee operations and profitability, few have a dedicated Guest Experience Manager. NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date The role is vital, but many hotels assume department heads will handle it.

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Strategic Planning Guest Satisfaction Article Pricing 109

Hotel Business

FEBRUARY 7, 2023

My Place Hotels of America has added Jeff Thomas as VP, marketing and Bruce Sneller as VP, leadership development to its executive team to bolster its support for its franchisees through additional investments in traditional, digital and social marketing efforts, and leadership development at the property level.

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Strategic Planning Marketing Training 105

Social Hospitality

NOVEMBER 20, 2024

People travel more to visit family and friends during this time, leading to an overflow of events, restaurant reservations, hotel bookings, and other seasonal activities. Planning holiday content can be overwhelming, but a structured editorial calendar makes it manageable and effective.

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Marketing Scheduling Events Blog 81

Revenue Hub

FEBRUARY 27, 2024

In today’s world, instant digital connectivity is the norm and SMS text marketing has risen to prominence as a key strategy in the hotel industry, pivotal for boosting guest engagement and satisfaction. The Essential Role of SMS Marketing in Hotels SMS marketing is revolutionizing the way hotels communicate with their guests.

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Marketing Communication Guest Services Strategic Planning 109

Revenue Hub

NOVEMBER 23, 2023

Such were the perceived costs of meeting every page in the hotel brand book that, in the past, owners and investors have been tempted to move to flags with a lighter touch, distribution-only, soft brands. But even those hotels which don’t carry a distinctive neon sign or trademarked bed need investment.

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Strategic Planning Presentation Article Information 109

Hotel Owner

MARCH 7, 2023

Cameron House Hotel on Loch Lomond has announced Andrea Molloy as its new director of spa. With more than 30 years’ experience within the spa and wellness industry, Molloy is regarded as an expert in concept and brand development, strategic planning, innovative treatments and spa trends.

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Strategic Planning Training 104

Revenue Hub

NOVEMBER 17, 2023

In our previous article, we shared insights and advice from global hospitality experts on how to make the 2024 hotel budget process as smooth and painless as possible. Benchmark Against Competitors In the last article, we discussed the importance of strategic planning, aligning stakeholders, and harnessing relevant data.

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Budgeting Article Strategic Planning Accounting 109

Boutique Hotel News

MARCH 20, 2023

With more than two decades of experience in the travel and technology industry, Bhogaraju most recently held the role of general manager of revenue performance solutions at Expedia Group, where he was responsible for the strategy and execution of the group’s revenue management offerings for the short-term rental and hotel lines of businesses.

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Strategic Planning Customer Service Pricing Marketing 130

Boutique Hotel News

MARCH 20, 2023

With more than two decades of experience in the travel and technology industry, Bhogaraju most recently held the role of general manager of revenue performance solutions at Expedia Group, where he was responsible for the strategy and execution of the group’s revenue management offerings for the short-term rental and hotel lines of businesses.

Strategic Planning 130

Strategic Planning Customer Service Pricing Marketing 130

Lodging Magazine

MARCH 23, 2023

As I learned more about leadership, strategic planning, customer service and marketing, I was excited about the career path opportunities. Each division in hospitality teaches you a new skill set that can easily be transferable anywhere in […] The post Making Memories Every Day appeared first on LODGING Magazine.

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Strategic Planning Customer Service Magazine Marketing 111

Hotel Owner

JULY 19, 2023

Lucknam Park Hotel and Spa has made two appointments to its senior leadership team, with Nicola Payne joining as the new head of Sales and Events and Francesca Mannone as the new head of Marketing. It is without doubt one of the best country house hotels in the UK at present and I am looking forward to working alongside the fantastic team.

Strategic Planning 98

Strategic Planning Events Presentation Marketing 98

Revenue Hub

NOVEMBER 13, 2023

NB: This is an article from Global Asset Solutions This is no less true for budget season, although for many in the hotel sector, it can also come with a sense of foreboding. Each plan should include S&M actions, deadline, cost and the ROI of each action and who is responsible for completing each action.

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Budgeting Guest Satisfaction Strategic Planning Presentation 104