Revenue Hub

SEPTEMBER 27, 2024

Independent hotels often face unique challenges. Without the brand recognition and resources of larger chains, independent hotels must find creative and effective ways to not only attract and retain guests, but to convert these guests from “lookers to bookers”. This can be a disservice to both the hotel and its guests.

Reservations 109

Reservations Guest Satisfaction Training Article 109

Soft Inn

JUNE 15, 2023

Guests can sometimes bail on their reservations without letting the hotel know and no hotels want this. Dealing with no-shows is a hassle and will affect other things. That's why having a no-show policy is a must for hoteliers.

Reservations 245

Reservations 245

Soft Inn

MARCH 29, 2023

Bookings and reservations, particularly for hotels and restaurants, are sure to be impacted now that Ramadan is here. Ramadan a significantly special time for Muslims and indirectly it will take a toll on the hotel industry.

Book 246

Book Reservations Marketing 246

Soft Inn

SEPTEMBER 19, 2022

A hotel booking engine system is used widely by hotels regardless of the size of the businesses ranging from small boutique hotels to medium-size, grouping hotels, and luxury types.

Book 237

Book Reservations 237

MEWS

APRIL 4, 2024

This enables hoteliers to connect their crucial external systems, such as processing reservations through connections to CRS, OTAs, etc., Part 1: Solo, Duo, Trio Aylin and I work together in the Connectivity tribe at Mews, where our primary focus is the connectivity of our hospitality platform.

Reservations 263

Reservations 263

InnQuest

OCTOBER 17, 2023

This is why our guide discusses how to avoid overbooking in hotels. As is known, overbooking can be a delicate issue for hotels, as it causes disgruntled guests who are unable to check into their rooms. Hotel Overbooking: Concerning or Not? Hotel overbookings are concerning but not uncommon in the industry.

Reservations 221

Reservations Guest Satisfaction Book Pricing 221

eHotelier

OCTOBER 8, 2024

Auberge Resorts Collection, the award-winning portfolio of one-of-a-kind luxury hotels, resorts, and residences, is pleased to announce that Collegio alla Querce, Auberge Resorts Collection, will be accepting reservations beginning March 2nd, 2025.

Reservations 130

Reservations 130

eHotelier

SEPTEMBER 24, 2024

Regis Hotels & Resorts, part of Marriott International, announces that reservations are now available for the highly anticipated The St. Regis Cap Cana Resort, a beachfront oasis opening its doors to guests in Spring 2025.

Reservations 130

Reservations 130

Boutique Hotel News

OCTOBER 10, 2022

UK: Five-star property Sun Street Hotel, managed by Bespoke Hotels, has opened today on the border of Shoreditch and the City of London. The 41-bedroom hotel is housed in a restored Georgian terrace within One Crown Place – a development including apartments, offices, retail, hotel and restaurant led by MTD Group. .

Reservations 246

Reservations 246

Hotelogix

SEPTEMBER 12, 2024

In the age of digital transformation, top hotel review websites have become crucial in shaping the reputation and success of hotels worldwide. These platforms provide travelers with insights into the services, amenities, and experiences hotels offer, making them pivotal in the decision-making process for accommodations. 

Competitive Analysis 211

Competitive Analysis Guest Satisfaction Customer Service Book 211

eHotelier

JULY 31, 2024

Today, marketing is no longer an optional extra for any business, and the hospitality industry is no exception. While some might view marketing as simply cr.

Reservations 130

Reservations Marketing Book 130

Soft Inn

JULY 5, 2023

Dealing with guest reservations when you're integrated with other channels is challenging, especially during peak season. To make sure you don't make any mistakes with their reservations and to prevent other issues, systems like iCal and channel manager are created. But, which one suits your hotel best? It's hard, isn't it?

Reservations 245

Reservations 245

Hotelogix

OCTOBER 30, 2024

The hotel customer journey refers to the complete experience guests go through, from researching, booking, staying and post-stay interactions with the hotel. Understanding the hotel customer journey is key to providing a great guest experience. Where Do Hotel Customers Start Their Booking Journey?

Book 222

Book Blog Reservations Information 222

InnQuest

MAY 11, 2023

As we step into 2023, the hospitality industry is still reeling from the effects of the pandemic – which makes implementing hotel pricing strategies more important than ever. With travel restrictions lifted, hotels are gearing up to welcome guests again.

Pricing 220

Pricing Reservations Book Marketing 220

Hospitality Net

DECEMBER 3, 2024

I have seen how essential modern central reservations systems (CRSs) are for a hotel’s success in driving more direct bookings, increasing revenue through upselling opportunities, and providing a personalized shopping experience.

Reservations 81

Reservations Book 81

Revenue Hub

OCTOBER 15, 2024

NB: This is an article from mirai , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Trying to shed some more light on this complex issue of “the impact of the DMA for hotels”, we expanded our research to: Analyze the attribution of all bookings and not only those coming from metasearch. within the EU, a 4.5

Reservations 108

Reservations Book Article Marketing 108

Soft Inn

FEBRUARY 15, 2024

Hotels and resorts are confronted with the need to embrace streamlined solutions that simplify online reservation processes, particularly through the integration of accessible payment methods. As the tourism sector in the Philippines continues to flourish, the demand for enhanced accommodation services escalates.

Reservations 173

Reservations Book 173

MEWS

DECEMBER 16, 2024

Around 20% of all hotel reservations are canceled. One in every five bookings. Its an incredibly high number and one that every hotelier should be taking action to mitigate.

Reservations 130

Reservations Book 130

InnQuest

SEPTEMBER 5, 2023

At a glance: What is Hotel Inventory Management? Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. Firstly, What is Hotel Inventory Management? Let’s get started! Inventory here includes food, beverages, and kitchen equipment.

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

Hospitality Net

SEPTEMBER 20, 2024

Regis Hotels & Resorts, part of Marriott International, announces that reservations are now available for the highly anticipated The St. Regis Cap Cana Resort, a beachfront oasis opening its doors to guests in Spring 2025. Meticulously designed by Chapi Chapo Design, Cap Cana marks the first and only St.

Reservations 105

Reservations 105

Boutique Hotel News

DECEMBER 20, 2022

BHN editor Eloise Hanson outlines six hotel and travel trends expected to shape the industry in 2023. Hotel e-tail. In fact, research from HVS shows that over the past 50 years, daily rates across London hotels have grown 0.75 In Bullingham’s words, hotels need to be more like Selfridges.

Concierge 312

Concierge Book Marketing Information 312

Hospitality Net

DECEMBER 19, 2024

The Bower Coronado is now accepting reservations ahead of its grand opening on February 28, 2025, representing a groundbreaking addition to Coronado Islands hospitality scene.

Reservations 75

Reservations 75

Hotelogix

SEPTEMBER 6, 2024

Google Hotel Finder, also known as Google Hotels or Google Hotel Search , is a powerful metasearch tool integrated into Google’s ecosystem. This tool aggregates hotel information from across the internet, providing users with a comprehensive overview of available accommodations based on their search criteria.

Book 246

Book Information Demo Presentation 246

Hotelogix

OCTOBER 17, 2024

They minimize overbookings, streamline the reservation process, and drive revenue. Save time with Online hotel booking systems  It is quite difficult for hotel staff to handle the room bookings manually over the phone as it requires significant staff hours and can cause errors. It eliminates the need for human involvement. 

Book 130

Book Reservations Demo Information 130

Hotelogix

FEBRUARY 4, 2024

As a small hotel owner, you likely have a lot on your plate already. One way to make your job easier is to Implement hotel management software. In this article, we'll take a closer look at the critical work areas and features of hotel management software you need to know about. To be very precise - a cloud-based one.

Housekeeping 147

Housekeeping Maintenance Reservations Accounting 147

InnQuest

MARCH 2, 2023

Hotel management is a complex and challenging task requiring business acumen and customer service skills. For example, you can use social media platforms like Instagram and Facebook to showcase the unique features of your hotel and target potential guests who are planning a vacation in your area.

Customer Service 224

Customer Service Training Guest Satisfaction Pricing 224

Hotelogix

NOVEMBER 28, 2024

From hotels and vacation rentals to holiday apartments, properties of all types rely on channel managers to simplify operations. It automatically updates room availability, rates, and reservations across all these platforms. A good hotel channel manager can make a huge difference for small properties too.

Book 130

Book Property Management Reservations Pricing 130

InnQuest

FEBRUARY 3, 2023

Exceptional guest experience can elevate a hotel’s reputation and increase revenue and repeat stays. Therefore, upselling in hotels is not only influential but cost-efficient as well. Therefore, upselling in hotels is not only influential but cost-efficient as well. Why is Upselling Important in the Hotel Industry?

Book 220

Book Reservations Communication Pricing 220

Hotelogix

JANUARY 30, 2024

As a hotelier, monitoring your hotel's performance is paramount to ensuring smooth operations and maximizing revenue. In this context, reports are critical as they provide key insights into your hotel's operations, from housekeeping to finance, marketing, and guest preferences.

Housekeeping 147

Housekeeping Reservations Budgeting Information 147

Hospitality Net

AUGUST 21, 2024

This collaboration aims to transform the way hotels manage reservations, enhancing guest interactions and driving conversion rates through the integration of advanced AI and omnichannel communications.

Communication 98

Communication Reservations 98

InnQuest

APRIL 4, 2023

In the hospitality industry, reducing operating costs in hotels using cloud PMS should always be a top priority. A cloud-based PMS is a software solution enabling hotels to manage their daily operations, all from a centralized system that can be accessed anywhere and anytime.

Maintenance 218

Maintenance Cost Reduction Guest Satisfaction Housekeeping 218

InnQuest

OCTOBER 5, 2022

Hoteliers across the globe understand this and are now focusing on how to get more direct hotel bookings for their business. . Small-size B&Bs and independent hotels that cannot afford to market their brands at such a massive bandwidth are sure to benefit from this option. Direct Bookings: Overview & Benefits.

Book 217

Book Pricing Reservations Information 217

InnQuest

APRIL 3, 2023

As the hospitality industry evolves after the pandemic, it’s more important than ever for hotels to streamline their day-to-day operations to improve efficiency, enhance the guest experience, and increase revenue. Here are some ways to streamline operational tasks for your hotel.

Training 222

Training Property Management Special Events Guest Satisfaction 222

Hotelogix

NOVEMBER 28, 2024

Running a hotel has always been about creating memorable experiences, but let’s face it things have gotten a lot more demanding. Now, imagine offering something like this on your hotel’s website. Read More on Improving Hotel Guest Experience with Technology 4. What’s Next for Hotels and AI?

Housekeeping 147

Housekeeping Budgeting Demo Pricing 147

Revenue Hub

NOVEMBER 22, 2024

Thanks to technology, it’s never been easier for hotels to reach potential guests around the globe. But with greater options for reach comes a critical question: NB: This is an article from Canary Technologies Subscribe to our weekly newsletter and stay up to date Are all hotel distribution channels equally profitable?

Reservations 108

Reservations Book Article Property Management 108

InnQuest

OCTOBER 3, 2023

The hospitality industry is a highly dynamic field, and hotels are constantly looking for ways to improve the client experience and streamline their processes. This blog explores how integrated solutions play a pivotal role in simplifying hotel payment processes and why they are crucial in today’s competitive landscape.

Guest Satisfaction 221

Guest Satisfaction Information Property Management Blog 221

Hotelogix

DECEMBER 7, 2023

To be very precise, it has shaped the way guests book their accommodations at hotels. This is the primary reason why as a hotelier, you should know how to select the right OTAs for your hotel. Hotels list their properties - rates, and availability on them.   Why should you partner with OTAs? Here’s a reality check!

Book 268

Book Budgeting Catering Strategic Planning 268