Horizon Hospitality

OCTOBER 30, 2024

Job seekers who invest in tools like property management systems, digital marketing, or AI-driven customer service will stand out for their potential to enhance operational efficiency and innovation. Build a Personal Brand In today’s job market, personal branding is critical. Looking for an extra edge?

Marketing 130

Marketing Customer Service Blog Guest Services 130

InnQuest

OCTOBER 17, 2023

This is why our guide discusses how to avoid overbooking in hotels. As is known, overbooking can be a delicate issue for hotels, as it causes disgruntled guests who are unable to check into their rooms. Hotel Overbooking: Concerning or Not? Hotel overbookings are concerning but not uncommon in the industry.

Reservations 221

Reservations Book Guest Satisfaction Pricing 221

InnQuest

SEPTEMBER 12, 2023

From the moment a guest walks through the doors until their departure, every aspect of their stay is carefully curated through the lenses of hotel operating systems and the adept oversight of a hotel operations manager. Human Resource Management: Managing the hotel’s workforce is essential.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Hospitality Net

NOVEMBER 25, 2024

From property management systems to guest apps and revenue management software, there’s so much out there to help hotels digitise operations that the tech market is overwhelming decision-makers. But what are the three things hoteliers are really looking for in technology today?

Marketing 115

Marketing Property Management 115

InnQuest

OCTOBER 31, 2022

In this blog, we have outlined the latest hotel technology trends that are going to take the hospitality industry by storm in 2023. Irrespective of whether your hotel chooses to implement these technologies or not, you can be sure that many (if not most) of your competitors are already planning to implement them.

Property Management 221

Property Management Communication Book Information 221

InnQuest

JUNE 7, 2023

Hotels have a tremendous opportunity to tap into this growing market by implementing effective marketing strategies. In this blog post, we will explore key strategies that hotels can employ to attract digital nomads and position themselves as the ideal choice for this increasingly influential demographic.

Marketing 139

Marketing Travel and Tourism Catering Book 139

InnQuest

SEPTEMBER 5, 2023

At a glance: What is Hotel Inventory Management? Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. Firstly, What is Hotel Inventory Management? Let’s get started!

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

InnQuest

APRIL 3, 2023

As the hospitality industry evolves after the pandemic, it’s more important than ever for hotels to streamline their day-to-day operations to improve efficiency, enhance the guest experience, and increase revenue. Here are some ways to streamline operational tasks for your hotel.

Training 222

Training Property Management Special Events Guest Satisfaction 222

InnQuest

JULY 10, 2023

Wondering how to map out the perfect hotel market segmentation strategy that keeps your hospitality business ahead of the curve? As markets continue to prioritize brands that cater to individual preferences the best, every business’s success depends on how well it offers personalized experiences to end-users.

Marketing 130

Marketing Catering Budgeting Pricing 130

InnQuest

JULY 11, 2022

Recent times have seen modern, online marketing strategies revolutionize the landscape of the tourism and hospitality industry. While traditional marketing strategies still yield results, they have now become merely an auxiliary factor in the overall success of a robust hotel marketing plan.

Marketing 130

Marketing Travel and Tourism Definition Book 130

Hotelogix

NOVEMBER 28, 2024

Managing bookings across multiple channels has become a core part of running a successful hospitality business. From hotels and vacation rentals to holiday apartments, properties of all types rely on channel managers to simplify operations. Choosing the best channel manager isn't just about convenience.

Book 130

Book Property Management Reservations Pricing 130

InnQuest

AUGUST 8, 2023

When it comes to hotel businesses, one must continuously strive to achieve a balance between the customer experience and pricing. Hotels follow different pricing strategies to get there and seasonal pricing remains one of the most important. In this blog, we have curated the top 4 benefits of seasonal pricing for hotels.

Pricing 220

Pricing Guest Satisfaction Blog Budgeting 220

Revenue Hub

APRIL 19, 2024

In the realm of boosting direct bookings, numerous hotels find themselves constrained by a finite set of strategies. This is where hotel metasearch becomes so important, particularly for independent hoteliers. One thing in these two images is abundantly clear, an organic strategy alone is not enough in today’s SERP landscape.

Marketing 107

Marketing Book Article Reservations 107

InnQuest

OCTOBER 3, 2023

The hospitality industry is a highly dynamic field, and hotels are constantly looking for ways to improve the client experience and streamline their processes. This blog explores how integrated solutions play a pivotal role in simplifying hotel payment processes and why they are crucial in today’s competitive landscape.

Guest Satisfaction 221

Guest Satisfaction Information Property Management Blog 221

Hotel Business

AUGUST 28, 2024

Hospitality industry veteran Wendy Hoekwater has formed Net Growth Marketing LLC , a marketing and sales consulting firm specializing in scaling small- to mid-sized companies in hospitality, travel and tourism. I’ve gained a deep understanding of what drives success in this competitive market,” said Hoekwater.

Marketing 112

Marketing Travel and Tourism Property Management 112

InnQuest

APRIL 5, 2023

Anyone who has worked in the hospitality industry for a few years would enthusiastically attest to the importance of yield management in hotels, particularly in hotel revenue management. Furthermore, we will provide examples of successful yield management strategies and offer tips on how to implement them in your hotel.

Pricing 220

Pricing Book Marketing Blog 220

InnQuest

MAY 11, 2023

As we step into 2023, the hospitality industry is still reeling from the effects of the pandemic – which makes implementing hotel pricing strategies more important than ever. With travel restrictions lifted, hotels are gearing up to welcome guests again.

Pricing 220

Pricing Reservations Book Marketing 220

eHotelier

SEPTEMBER 29, 2024

In breaking news, TFE Hotels has partnered with New Zealand’s leading accommodation provider, Heritage Hotels, in a multi-property management agreement that will see five hotels refurbished in the next few years and send a positive signal to the local accommodation sector amid a resurgent international tourism market.

Property Management 130

Property Management Marketing 130

Revenue Hub

SEPTEMBER 18, 2024

As a hotelier, you’re always looking for ways to attract more guests, boost bookings, and get the most out of your marketing budget. Step 1: Identifying the Right Market to Target Your property can’t be everything to everyone. Your property management system (PMS) or booking engine can give you a tonne of insights.

Budgeting 104

Budgeting Marketing Article Special Events 104

Revenue Hub

JANUARY 11, 2024

Hotel website, automated emails, reviews, OTAs, digital ads, social media, Google. There’s no shortage of ways to market your hotel. With so many marketing channels and blogs with bright ideas, it can get confusing about which shiny new marketing trend you should hop on board with. It comes down to priorities.

Marketing 109

Marketing Blog Article Budgeting 109

eHotelier

NOVEMBER 29, 2023

Traditional hotel management agreements old news in 2024 - Insights - Insights Here are the top four market trends owners and developers should watch in the new year.

Marketing 214

Marketing Property Management 214

Hotelogix

JANUARY 30, 2024

As a hotelier, monitoring your hotel's performance is paramount to ensuring smooth operations and maximizing revenue. In this context, reports are critical as they provide key insights into your hotel's operations, from housekeeping to finance, marketing, and guest preferences.

Housekeeping 147

Housekeeping Reservations Budgeting Information 147

Hotelogix

JANUARY 27, 2024

A Hotel Point of Sale (Hotel POS) is a technology solution comprising hardware and software components that record and process transactions between a hotel and its customers. It helps hoteliers manage everything, especially various service areas like restaurants, bars, spas, or gift shops within their properties.

POS Systems 147

POS Systems Property Management Information Housekeeping 147

Revenue Hub

JUNE 30, 2023

Email marketing is a powerful tool for all-sized properties including motels, hotels and vacation rentals, etc to connect with their guests and drive bookings. NB: This is an article from Staah While segmentation and personalization may sound daunting, they are essential for a successful email marketing campaign.

Marketing 98

Marketing Book Article Property Management 98

InnQuest

FEBRUARY 3, 2023

Exceptional guest experience can elevate a hotel’s reputation and increase revenue and repeat stays. Therefore, upselling in hotels is not only influential but cost-efficient as well. Therefore, upselling in hotels is not only influential but cost-efficient as well. Why is Upselling Important in the Hotel Industry?

Book 220

Book Reservations Communication Pricing 220

Hotelogix

OCTOBER 30, 2024

The hotel customer journey refers to the complete experience guests go through, from researching, booking, staying and post-stay interactions with the hotel. Understanding the hotel customer journey is key to providing a great guest experience. Where Do Hotel Customers Start Their Booking Journey?

Book 222

Book Blog Reservations Information 222

InnQuest

OCTOBER 5, 2022

Hoteliers across the globe understand this and are now focusing on how to get more direct hotel bookings for their business. . These platforms offer multiple benefits for the price paid, including marketing and exposure to global markets. Direct Bookings: Overview & Benefits.

Book 217

Book Pricing Reservations Information 217

Revenue Hub

MAY 17, 2024

Many hotels collect guest data with the guest’s permission but how many truly use it effectively? Guest profiles built by data offer hotel marketers a single pane of glass to view the guest’s stay history, preferences, and life events or celebrations. This is the difference between being well run and well loved.

Marketing 106

Marketing Travel and Tourism Book Communication 106

InnQuest

OCTOBER 28, 2022

Unfortunately, most businesses in this sector are still struggling to keep up due to various factors like changing marketing dynamics, rising competition, operational issues, labour shortage, etc. – Ayres Hotels. Book a demonstration of our hotel management software here.

Pricing 218

Pricing Property Management Definition Information 218

InnQuest

JANUARY 5, 2023

In this blog, we share 3 powerful tips to help you stay competitive and elevate guest experience in 2023 – Adopt Contactless Technology – One of the latest hotel technology trends in the post-pandemic era includes the rise of contactless technology. Book a demonstration of our award-wi nning hotel management software here.

Travel and Tourism 223

Travel and Tourism Property Management Blog Book 223

Hotelogix

DECEMBER 19, 2024

Picture a system that displays your hotel's current status and forecasts its future. This is what hotel business intelligence software accomplishes. This guide will explore how hotel business intelligence operates, why it matters, and how it can boost your hotel management.

Maintenance 100

Maintenance Training Pricing Book 100

SiteMinder

OCTOBER 29, 2024

What is a property management business plan? A property management business plan is a document created by property managers or business owners to outline strategies and goals for managing and growing a property management company. Opportunities, such as new markets or services.

Property Management 59

Property Management Maintenance Document Marketing 59

eHotelier

DECEMBER 11, 2024

From property management systems to guest apps and revenue management software, theres so much out there to help hotels digitise operations that the tech market is overwhelming decision-makers. Were drowning in a sea of technological solutions.

Property Management 130

Property Management Marketing 130

Hotel Business

JANUARY 5, 2024

Germantown, TN- based McNeill Hotel Company (MHC) has appointed Kim Knop , its current VP, sales & marketing, as its new director of business development, where she will work with investor and ownership groups as MHC expands its third-party property management portfolio.

Property Management 112

Property Management Business Development Training Marketing 112

Hotelogix

MAY 16, 2024

This can be daunting, but leveraging the right technology can transform your hotel into a streamlined, guest-centric, and profitable establishment. Top 5 Tips on How to Improve Efficiency in Hotels  1. Pro tip: Implement a Hotel PMS that is easy to use.

Front Desk Operations 130

Front Desk Operations Book Reservations Property Management 130

Hotelogix

OCTOBER 17, 2024

Running a hotel isn't just about providing a great guest experience; it's also about understanding the numbers behind your operations. Key Performance Indicators (KPIs) play a crucial role in this process, acting as essential tools that can help hotel managers and owners gain insights into their property's performance.

Guest Satisfaction 130

Guest Satisfaction Book Information Property Management 130

InnQuest

JANUARY 26, 2023

Hotel automation uses tools that automate various tasks, allowing the hotel staff to focus on more important things by saving time and resources. In this blog, we examine the most recent developments in hotel automation and the reasons for the increasing demand for automation in the hospitality sector.

Reservations 136

Reservations Housekeeping Property Management Book 136