InnQuest

SEPTEMBER 12, 2023

From the moment a guest walks through the doors until their departure, every aspect of their stay is carefully curated through the lenses of hotel operating systems and the adept oversight of a hotel operations manager. It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

STAAH

FEBRUARY 12, 2025

With the Oracle Hospitality Integration Platform (OHIP), hotels can smoothly connect to OPERA PMS, much like a conductor guiding musicians with precision. Utilize OHIPs intuitive API documentation and Postman Collections for testing common processes like reservation management and room updates.

Reservations 104

Reservations Maintenance Document Accounting 104

Hotelogix

JANUARY 10, 2025

Even though there are loads of reservation tools out there, many small hotel operators are going with something they already know how to use: Google Calendar. Challenges with Reservations Staff at small hotels often find it challenging to handle reservations effectively. Let’s find out.

Book 100

Book Reservations Scheduling Housekeeping 100

Hotelogix

FEBRUARY 4, 2024

As a small hotel owner, you likely have a lot on your plate already. One way to make your job easier is to Implement hotel management software. In this article, we'll take a closer look at the critical work areas and features of hotel management software you need to know about. To be very precise - a cloud-based one.

Housekeeping 147

Housekeeping Maintenance Reservations Accounting 147

Hotelogix

SEPTEMBER 12, 2024

What is Hotel PMS? A Hotel Property Management System (Hotel PMS) is software that helps hotels efficiently organize, schedule, and manage their daily operations. Also known as hotel software, it functions as the nerve centre of hotel operations, facilitating a smooth flow of interdepartmental information.

Property Management 130

Property Management Housekeeping Maintenance Server 130

Hotelogix

FEBRUARY 17, 2025

But being a hotelier, have you ever questioned yourself, why is my hotel ever booked but profits not up to the mark? Let’s start by breaking these costs into three main categories: Fixed Costs These are the predictable expenses that won’t budge, no matter how full or empty your hotel is. Did You Know?

Guest Satisfaction 100

Guest Satisfaction Training Scheduling Housekeeping 100

Hotelogix

OCTOBER 18, 2024

Hotels are busy places that offer a variety of services to make guests feel welcome. The way a hotel operates is crucial for keeping everything running smoothly and ensuring that visitors have a great experience. In this blog, we will explore what hotel operations are, why they matter, and how they work.

Housekeeping 130

Housekeeping Guest Satisfaction Maintenance Training 130

Hotelogix

OCTOBER 30, 2024

The Front Office Department serves as the heart and soul of any hotel, acting as the first point of contact and the lasting impression for guests. As soon as a guest steps through the door, the front desk team becomes the face and voice of the hotel, embodying its values and setting the tone for the entire stay.

Front Desk Operations 162

Front Desk Operations Guest Satisfaction Maintenance Training 162

SiteMinder

MARCH 16, 2025

What is a hotel operations manager? A hotel operations manager is responsible for overseeing the day-to-day functions of a hotel, ensuring seamless coordination between departments, maintaining high service standards, and optimising overall efficiency. With the global hotel and resort industry valued at $1.5

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Regulatory Compliance 52

Hotelogix

OCTOBER 24, 2024

But when integrated, they help a hotel in reducing costs, increasing operational efficiency, improving staff competence, and in serving guests better. It automates and streamlines hotel operations across all the departments. A Hotel PMS also helps them delegate housekeeping tasks, set up and run POS outlets, generate guest folios, etc.

Book 130

Book Server Reservations Property Management 130

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. Housekeeping and maintenance Impeccable rooms and facilities are non-negotiable. It will lead to revenue leakage.

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

InnQuest

JUNE 8, 2023

Artificial intelligence (AI) is seamlessly integrating into hospitality experiences, redefining our expectations – from chatbots providing instant customer support to predictive analytics optimizing hotel operations. Hotels can now use machine learning to analyze data to anticipate guest needs, optimize pricing and improve operations.

Maintenance 135

Maintenance Pricing Guest Satisfaction Marketing 135

STAAH

JUNE 4, 2024

The hotel booking engine is the main tool that makes booking a hotel easier for both owners and guests. Let’s delve into the essentials of hotel booking engines , understanding what they are, how they work, and why they are indispensable in the modern hotel landscape. What is a Hotel Booking Engine?

Book 109

Book Guest Satisfaction Reservations Communication 109

STAAH

FEBRUARY 27, 2024

For hotels leveraging Opera OXI and STAAH , this comprehensive guide serves as your roadmap to a successful integration journey. Discuss licensing, installation, and maintenance fees to ensure financial clarity. Collaborate with Oracle Hospitality project coordinators for seamless communication between your hotel, Opera OXI, and STAAH.

Maintenance 98

Maintenance Communication Document Accounting 98

SiteMinder

OCTOBER 11, 2022

Guests in a hotel may only interact with a handful of people, but behind the scenes there are many different hotel staff positions. And, depending on the size of the hotel, this can easily translate to dozens of on-duty staff at any given time. Let’s take a look at the various job positions available in the hotel industry.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Revenue Hub

JUNE 1, 2023

In today’s digital age, effective hotel distribution and pricing strategies are crucial for maximizing revenue and staying competitive. This article highlights the non-negotiable elements that form the foundation of a profitable hotel distribution strategy.

Book 98

Book Reservations Article Pricing 98

Hotelogix

FEBRUARY 28, 2025

Does Your Hotel Feel Personal or Just Functional? A guest walks into a hotel after a long journey. The best hotels use technology to enhance guest experience, not replace human warmth. A traveler arrives at a well-known five-star hotel, expecting comfort after a grueling 12-hour flight.

Concierge 130

Concierge Guest Services Book Demo 130

Revenue Hub

OCTOBER 25, 2023

As a hotel owner or manager, you’re continually exploring ways to boost your property’s visibility, manage bookings efficiently, and maximize revenue. NB: This is an article from RateGain In the realm of hotel distribution and connectivity, two essential tools are often in the spotlight: GDS vs Channel Manager.

Book 109

Book Reservations Pricing Information 109

STAAH

MAY 30, 2023

In today’s digital age, effective hotel distribution and pricing strategies are crucial for maximizing revenue and staying competitive. This article highlights the non-negotiable elements that form the foundation of a profitable hotel distribution strategy.

Book 98

Book Reservations Article Download 98

Hotelogix

AUGUST 27, 2024

While this offers new opportunities for your hotel, it also challenges you to cut distribution costs while expanding your brand in a highly competitive market.   What is a Distribution Channel in the Hotel Industry? Hotel distribution channels are the different ways hotels sell rooms to guests.

Book 130

Book Pricing Maintenance Marketing 130

SiteMinder

OCTOBER 7, 2024

What is a hotel tech stack? A hotel tech stack is a combination of software tools used by hoteliers to manage and streamline operations, to enhance the guest experience, and to generate and optimise revenue. Technology now forms the foundation upon which any successful hotel is built. What defines a hotel tech stack?

Property Management 93

Property Management Maintenance Book Training 93

SiteMinder

SEPTEMBER 6, 2023

The online hotel booking process is how guests book and pay for a stay at your hotel. This process is made possible by your hotel’s website, open 24/7 to greet potential guests and turn their interest into confirmed stays. Table of contents Why is an online booking process important for hotels?

Book 98

Book Reservations Blog Information 98

InnQuest

SEPTEMBER 28, 2022

Modern-day hotel tech is constantly being upgraded to cater to evolving guest preferences. However, the rising complexity of hotel management tech may reach a point where it restricts your hospitality staff from offering first-class guest service. In addition to that, it must be compatible with other hotel systems, (e.g.

Property Management 130

Property Management Catering Accounting Housekeeping 130

Hotelogix

OCTOBER 18, 2023

One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction.    👉At its core, a hotel POS system digitizes and automates many previously manual, paper-based, or disjointed processes.

POS Systems 130

POS Systems Training Guest Satisfaction Front of House 130

Larry Mogelonsky

DECEMBER 11, 2023

The start of the fourth quarter brings on the all-too-important annual tradition of budget planning for next year, and yet 2024 ‘s specific challenges have given the more heavily integrated hotel technologies a unique time to shine. How is this done, though?

Housekeeping 100

Housekeeping Maintenance Scheduling Property Management 100

Hotel Owner

JUNE 19, 2023

In the ever-evolving travel market, urban pop-up hotels in Purpose Built Student Accommodation (PBSA) buildings represent a thriving hospitality industry trend, as well as a valuable, potential growth opportunity for a student housing portfolio. Reception staff will be needed to offer the concierge services guests will expect from hotels.

Concierge 105

Concierge Housekeeping Maintenance Book 105

SiteMinder

JULY 10, 2024

AI in the hospitality industry means using advanced technology to improve various aspects of running a hotel and serving your guests. This blog will provide a full guide to AI in the hospitality industry for your hotel. Aiosell integrates with various hotel softwares – including SiteMinder!

Guest Satisfaction 91

Guest Satisfaction Pricing Communication Concierge 91

SiteMinder

SEPTEMBER 7, 2023

What are hotel fees? Hotel fees encompass a range of extra charges guests may pay for amenities and services. They can also be strategic revenue boosters that can significantly elevate your hotel’s profitability. However, they are more than just additional charges on a guest’s bill.

Book 105

Book Valet Services Travel and Tourism Maintenance 105

Revenue Hub

FEBRUARY 21, 2024

This begs the question: why is the hospitality sector, especially hotels, lagging in harnessing this potent tool for revenue generation? Bridging Technological Gaps in Hotel Infrastructure The crux of the matter lies in the technological infrastructure of hotels, from boutique establishments to sprawling chains.

Guest Satisfaction 109

Guest Satisfaction Maintenance Book Article 109

Revenue Hub

JULY 19, 2023

NB: This is an article from Altexsoft If you look at Amadeus’ in-depth Demand360® business intelligence data, you’ll see that the average global hotel occupancy rate was nearly 70 percent in the summer of 2022. Overall, average hotel occupancy rates range between 65 and 80 percent.

Maintenance 97

Maintenance Article Pricing Scheduling 97

Revenue Hub

OCTOBER 10, 2024

For restaurants, hotels, and unique venues, a strategy for determining these minimums is essential – and this is where tools like Tripleseat come in handy. Catering budget : A required minimum amount to be spent on catering to reserve the event space.

Pricing 109

Pricing Events Catering Maintenance 109

SiteMinder

MAY 16, 2023

Table of contents Introduction from SiteMinder: The bleisure market and hotel booking trends Following the pandemic, the bleisure market changed from a growing niche to a mainstream source of bookings for accommodation providers. You’ll find just as many in luxury hotels as you will in B&Bs or vacation rentals.

Book 105

Book Maintenance Scheduling Blog 105

Revenue Hub

OCTOBER 14, 2022

If you would like to hear more from leaders in the PMS space, register for the upcoming event – PMS: Does Your Hotel’s Heart Need a Bypass , an event conceived and presented by Revenue Hub and Jurrnee. This involves thinking beyond the scope of the guestroom, offering activities, dinner reservations, spa appointments and more.

Book 98

Book Housekeeping Communication Information 98

SiteMinder

OCTOBER 11, 2022

A hotel is very much like a swan swimming on a lake. So who are the people who make sure that a hotel building functions properly? Where are all the different hotel departments located and what exactly do they all do? Where are all the different hotel departments located and what exactly do they all do? Table of contents.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

Revenue Hub

JUNE 18, 2024

The Front Desk Manager in a hotel is pivotal in orchestrating the first and lasting impressions of guests, managing the reception team to ensure a seamless check-in and checkout process, handling reservations and addressing guest inquiries and concerns – always with the utmost professionalism.

Guest Satisfaction 109

Guest Satisfaction Pricing Housekeeping Communication 109

Revenue Hub

JULY 26, 2023

The sale of an overnight hotel stay is a perishable product. The rates UK hotels were charging this March were similar to peak season July rates, according to the RSM Hotels Tracker. A consultant will prepare a detailed document looking at the business case for the new hotel that includes trading forecasts.

Pricing 98

Pricing Book Marketing Article 98

Revenue Hub

JULY 12, 2024

In the not-so-distant past, hotel PMS were glorified booking engines, handling reservations and basic operations like housekeeping. A truly omnichannel PMS is no longer optional; it’s the foundation that can elevate a hotel’s revenue and streamline its operations. Why is this integration crucial? Simple – data.

Book 62

Book Housekeeping Back of House Reservations 62