Hospitality Net

NOVEMBER 11, 2024

Such is the case for High Hotels, a Lancaster, Penn.-based based hotel management company that has been working alongside asset management and service optimization software company OpsTechPro for more than five years to automate its back-of-house workforce communications.

Back of House 98

Back of House Housekeeping Maintenance Communication 98

InnQuest

APRIL 4, 2023

In the hospitality industry, reducing operating costs in hotels using cloud PMS should always be a top priority. A cloud-based PMS is a software solution enabling hotels to manage their daily operations, all from a centralized system that can be accessed anywhere and anytime.

Maintenance 218

Maintenance Cost Reduction Guest Satisfaction Housekeeping 218

Revenue Hub

JANUARY 19, 2024

The health of your hotel website can have a big impact on its performance and conversion rate, and even the smallest, most seemingly insignificant detail must be taken into account. In this blog, we have named the top five quick and easy hotel website maintenance tasks, plus our top tips for implementing them as part of your monthly routine.

Maintenance 109

Maintenance Blog Article Server 109

Hotel Owner

NOVEMBER 18, 2024

With EV adoption in the UK tripling over the last three years , driven by the government’s ambitious plan to ban new ICE (Internal Combustion Engine) vehicle sales by 2030, now is as good a time as any for hotels to get involved. Research also indicates that 48% of EV drivers would not stay at a hotel without onsite EV charging.

Guest Satisfaction 119

Guest Satisfaction Maintenance Book Marketing 119

Hotelogix

MARCH 6, 2025

Predictive Analytics: Hotels are now anticipating guest needs with uncanny accuracy. 💡 Read Also - Hotel Marketing: Tips to Improve Online Presence Quickly 3. Imagine 'visiting' the Louvre from your Paris hotel room, getting up close to the Mona Lisa without the crowds. Need extra towels at 3 AM?

Concierge 130

Concierge Maintenance Book Demo 130

InnQuest

SEPTEMBER 12, 2023

From the moment a guest walks through the doors until their departure, every aspect of their stay is carefully curated through the lenses of hotel operating systems and the adept oversight of a hotel operations manager. Human Resource Management: Managing the hotel’s workforce is essential.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Hotelogix

APRIL 11, 2025

​In today's rapidly evolving hospitality landscape, integrating technology into hotel operations has become essential. ​ Example: Consider a hotel that introduces digital check-in kiosks. ​ 👉 Read Also - Motel vs. Hotel: 7 Key Factors for Smart Travelers 3. ​ 2.

Training 130

Training Communication Book Demo 130

Revenue Hub

APRIL 14, 2025

This is simple to manage, giving you more time to focus on your endless responsibilities , but the flip side is that it makes your hotel less competitive. Missing out on revenue during peak demand A consistent pricing system can make your hotel the cheapest during high seasonand that probably sounds like a good thing!

Pricing 97

Pricing Maintenance Article Book 97

InnQuest

SEPTEMBER 5, 2023

At a glance: What is Hotel Inventory Management? Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. Firstly, What is Hotel Inventory Management? Let’s get started! Inventory here includes food, beverages, and kitchen equipment.

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

Hotelogix

JANUARY 19, 2025

In this guide, we’ll explore the essentials of hotel management software, compare legacy and cloud-based systems, and explain how Hotelogix’s cloud-based PMS can redefine your hotel’s operations. What is Hotel Management Software? For instance, it enhances communication between departments.

Housekeeping 100

Housekeeping Front Desk Operations Guest Satisfaction Property Management 100

Hospitality Net

SEPTEMBER 7, 2023

After several years of incredibly challenging business conditions, which caused much of the hospitality industry to scale back on capital expenditures, hotel management companies have started making serious investments in renovations, maintenance and staffing. According to the J.D.

Guest Satisfaction 100

Guest Satisfaction Maintenance 100

Revenue Hub

JANUARY 7, 2025

In the hotel industry terms like “guest service” and “guest experience” are often used interchangeably – but, there are distinct differences. NB: This is an article from iVvy Subscribe to our weekly newsletter and stay up to date Each term refers to different aspects of hotel operations.

Guest Services 107

Guest Services Concierge Guest Satisfaction Housekeeping 107

Lodging Magazine

APRIL 3, 2025

DALLAS, TexasUnifocus announced Inventory, a new module designed to help hotels track reusable items, oversee supplies for preventive maintenance, and gain clear insight into material costs. Many hotels lose time and money looking for items or rushing to restock supplies, said Karie Kelly, chief product officer, Unifocus.

Maintenance 52

Maintenance Magazine 52

Revenue Hub

MARCH 26, 2025

Hotel websites and OTA listings are like online dating profiles – if theyre outdated, misleading, or just plain wrong, guests will swipe left faster than you can say best available rate. If your hotel still showcases photos from its 2015 grand opening, its time for an upgrade. Give your guests a reason to book directly.

Book 70

Book Maintenance Article Reservations 70

Revenue Hub

APRIL 3, 2025

This leap in intelligence is reshaping hotel operations, guest experiences, and revenue optimization in unimaginable ways. This technology bridges the gap between AI-powered automation and human-like problem-solving, enabling hotels to operate more efficiently and intelligently. How Agentic AI is Transforming Hotels 1.

Housekeeping 70

Housekeeping Procurement Concierge Scheduling 70

eHotelier

JANUARY 10, 2024

Once again, hotelkit has a reason to celebrate with the recognition at the international Hotel Tech Report Awards (HTR Awards).

Maintenance 130

Maintenance Housekeeping 130

Lodging Magazine

OCTOBER 19, 2023

While today’s hotel guests largely use electronic access cards to enter assigned guestrooms, hundreds to thousands of mechanical keys are essentially used daily on hotel properties. So, how does a hotel property manage all those keys? Housekeeping staff use keys for access to guestrooms to perform job duties.

Maintenance 133

Maintenance Housekeeping Property Management Magazine 133

Hotelogix

APRIL 11, 2025

Did you know that hotel taxes contribute billions of dollars annually to local economies, funding everything from infrastructure projects to tourism promotion? In this comprehensive guide, we will explore hotel taxes in depth, covering their definitions, types, calculations, and regulations worldwide. What Is Hotel Tax?

Travel and Tourism 100

Travel and Tourism Budgeting Information Events 100

Revenue Hub

JANUARY 22, 2025

In contrast, suppliers, such as hotels, invest a modest 2% to 5% in marketing efforts. We wrote a blog post related to this huge difference in investment between hotels and OTAs. Metasearch Engines : Google Hotels dominates, followed by TripAdvisor and trivago.

Marketing 107

Marketing Download Maintenance Article 107

eHotelier

MAY 28, 2024

InnSpire, the leading provider of innovative hospitality technology solutions that help drive seamless, world-class guest experiences for some of the world’s most iconic hotels and brands, has announced a strategic partnership with Optii Solutions, a leading hotel operations and service delivery platform.

Housekeeping 130

Housekeeping Maintenance 130

Hotelogix

FEBRUARY 17, 2025

But being a hotelier, have you ever questioned yourself, why is my hotel ever booked but profits not up to the mark? Let’s start by breaking these costs into three main categories: Fixed Costs These are the predictable expenses that won’t budge, no matter how full or empty your hotel is. Did You Know?

Guest Satisfaction 100

Guest Satisfaction Training Scheduling Housekeeping 100

Hotelogix

FEBRUARY 4, 2024

As a small hotel owner, you likely have a lot on your plate already. One way to make your job easier is to Implement hotel management software. In this article, we'll take a closer look at the critical work areas and features of hotel management software you need to know about. To be very precise - a cloud-based one.

Housekeeping 147

Housekeeping Maintenance Reservations Accounting 147

Hotel Business

FEBRUARY 6, 2025

Hotel properties struggled under rising costs that outpaced revenue growth in 2024, challenging economic growth and job creation. Other top findings from the 2025 State of the Industry report include: Hotels supporting employees: Hotels are projected to pay employees a record of $128.47 billion in 2024. million people.

Travel and Tourism 64

Travel and Tourism Maintenance Events Book 64

Hotel Business

APRIL 17, 2025

Data helps people see their impact Most of the work that makes a hotel run well is invisible. Data creates shared purpose across roles It can be difficult for hotels to sustain alignment across different departments, especially during high turnover or busy seasons. The future of human hospitality The best hotels feel good to be in.

Housekeeping 59

Housekeeping Maintenance Guest Satisfaction Scheduling 59

MEWS

FEBRUARY 8, 2024

What is hotel productivity and how to measure it? Hotel productivity refers to properly using resources like staff, facilities and time to maximize revenue and control costs. It requires the front desk, housekeeping , F&B, maintenance and administration to work together like a well-oiled machine.

Housekeeping 130

Housekeeping Maintenance 130

eHotelier

FEBRUARY 8, 2024

The Logan, Philadelphia’s Hotel, has announced the promotion of Jessica Bauer to General Manager. Bauer’s new role entails overall management of the property including profitability, guest service, product quality, and cleanliness and maintenance.

Maintenance 130

Maintenance Guest Services Marketing 130

MEWS

MAY 11, 2023

Have you been wondering how to increase spa revenue in your hotel when there are high operational costs, regular maintenance and extra personnel to consider? With a comprehensive strategy that ensures profitability, a spa can increase your competitive advantage, improve the guest experience and boost your average daily rate.

Maintenance 130

Maintenance 130

STAAH

FEBRUARY 12, 2025

With the Oracle Hospitality Integration Platform (OHIP), hotels can smoothly connect to OPERA PMS, much like a conductor guiding musicians with precision. Step 3: Testing, Monitoring, and Maintenance Conduct test reservations to verify the seamless data flow between OPERA Cloud and STAAH.

Reservations 108

Reservations Document Maintenance Accounting 108

Hotelogix

OCTOBER 30, 2024

The Front Office Department serves as the heart and soul of any hotel, acting as the first point of contact and the lasting impression for guests. As soon as a guest steps through the door, the front desk team becomes the face and voice of the hotel, embodying its values and setting the tone for the entire stay.

Front Desk Operations 162

Front Desk Operations Guest Satisfaction Maintenance Training 162

Revenue Hub

MARCH 11, 2025

For airlines, data-driven insights have enabled route planning based on customer demand, predictive maintenance to reduce unexpected delays, and demand forecasting to optimize capacity on-board each flight. Yet gathering and using data is a challenge for hotels, especially where systems and technology do not fully integrate.

Marketing 94

Marketing Budgeting Maintenance Book 94

Hotelogix

SEPTEMBER 12, 2024

What is Hotel PMS? A Hotel Property Management System (Hotel PMS) is software that helps hotels efficiently organize, schedule, and manage their daily operations. Also known as hotel software, it functions as the nerve centre of hotel operations, facilitating a smooth flow of interdepartmental information.

Property Management 130

Property Management Housekeeping Maintenance Server 130

Hotel Owner

MARCH 11, 2025

A great example is the partnership between Hilton Hotels and IBM. By integrating IBMs AI driven solutions, Hilton has successfully implemented automated chatbots and predictive maintenance systems. These technologies help in efficiently managing guest inquiries and preemptively addressing maintenance issues before they escalate.

Maintenance 69

Maintenance Workshop Training Information 69

Hotel Business

FEBRUARY 21, 2025

Hotels efforts including higher pay and a broadening range of benefits have improved staffing levels over the past year, but nearly two-thirds (65%) of surveyed hotels continue to report shortages, according to the recent Front Desk Feedback survey conducted by the American Hotel & Lodging Association (AHLA) and Hireology , an AHLA Gold Partner.

Housekeeping 59

Housekeeping Maintenance Training 59

Hospitality Net

MAY 23, 2024

InnSpire, the leading provider of innovative hospitality technology solutions that help drive seamless, world-class guest experiences for some of the world’s most iconic hotels and brands, has announced a strategic partnership with Optii Solutions, a leading hotel operations and service delivery platform.

Guest Services 111

Guest Services Housekeeping Maintenance 111

Hotelogix

OCTOBER 18, 2024

Hotels are busy places that offer a variety of services to make guests feel welcome. The way a hotel operates is crucial for keeping everything running smoothly and ensuring that visitors have a great experience. In this blog, we will explore what hotel operations are, why they matter, and how they work.

Housekeeping 130

Housekeeping Guest Satisfaction Maintenance Training 130

Larry Mogelonsky

JANUARY 27, 2025

The last two decades have seen an explosion in soft-branded hotels, with the past few years in particular seeing many remarkable properties launch or enter development. Overdevelop for Long-Term Asset Appreciation The Florida Keys arent an easy place to build a hotel.

Events 130

Events Guest Satisfaction Maintenance Information 130

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. Housekeeping and maintenance Impeccable rooms and facilities are non-negotiable. It will lead to revenue leakage.

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147