Hotelogix

DECEMBER 19, 2024

Picture a system that displays your hotel's current status and forecasts its future. This is what hotel business intelligence software accomplishes. This guide will explore how hotel business intelligence operates, why it matters, and how it can boost your hotel management. You need real facts to decide things.

Maintenance 100

Maintenance Training Pricing Information 100

InnQuest

SEPTEMBER 12, 2023

From the moment a guest walks through the doors until their departure, every aspect of their stay is carefully curated through the lenses of hotel operating systems and the adept oversight of a hotel operations manager. The goal is to provide excellent guest experiences while maximizing revenue and maintaining cost control.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Revenue Hub

JANUARY 7, 2025

In the hotel industry terms like “guest service” and “guest experience” are often used interchangeably – but, there are distinct differences. NB: This is an article from iVvy Subscribe to our weekly newsletter and stay up to date Each term refers to different aspects of hotel operations.

Guest Services 107

Guest Services Concierge Guest Satisfaction Housekeeping 107

Hospitality Net

OCTOBER 20, 2023

Busy hotel housekeepers need the right tools to deliver on your hotel’s brand promise because what they do day in and day out directly impacts your guest experience. the industry-leading housekeeping and maintenance mobile app from Visual Matrix, prove to be invaluable for a hotel’s operation.

Housekeeping 105

Housekeeping Maintenance 105

InnQuest

SEPTEMBER 5, 2023

At a glance: What is Hotel Inventory Management? Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. Firstly, What is Hotel Inventory Management? Let’s get started! Inventory here includes food, beverages, and kitchen equipment.

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

eHotelier

JANUARY 10, 2024

Once again, hotelkit has a reason to celebrate with the recognition at the international Hotel Tech Report Awards (HTR Awards).

Maintenance 130

Maintenance Housekeeping 130

Hotelogix

FEBRUARY 4, 2024

As a small hotel owner, you likely have a lot on your plate already. One way to make your job easier is to Implement hotel management software. In this article, we'll take a closer look at the critical work areas and features of hotel management software you need to know about. To be very precise - a cloud-based one.

Housekeeping 147

Housekeeping Maintenance Reservations Accounting 147

Hotelogix

FEBRUARY 17, 2025

But being a hotelier, have you ever questioned yourself, why is my hotel ever booked but profits not up to the mark? Let’s start by breaking these costs into three main categories: Fixed Costs These are the predictable expenses that won’t budge, no matter how full or empty your hotel is. Did You Know?

Guest Satisfaction 100

Guest Satisfaction Training Housekeeping Scheduling 100

Lodging Magazine

OCTOBER 19, 2023

While today’s hotel guests largely use electronic access cards to enter assigned guestrooms, hundreds to thousands of mechanical keys are essentially used daily on hotel properties. Housekeeping staff use keys for access to guestrooms to perform job duties. So, how does a hotel property manage all those keys?

Maintenance 133

Maintenance Housekeeping Property Management Magazine 133

eHotelier

MAY 28, 2024

InnSpire, the leading provider of innovative hospitality technology solutions that help drive seamless, world-class guest experiences for some of the world’s most iconic hotels and brands, has announced a strategic partnership with Optii Solutions, a leading hotel operations and service delivery platform.

Housekeeping 130

Housekeeping Maintenance 130

Hotelogix

SEPTEMBER 12, 2024

What is Hotel PMS? A Hotel Property Management System (Hotel PMS) is software that helps hotels efficiently organize, schedule, and manage their daily operations. Also known as hotel software, it functions as the nerve centre of hotel operations, facilitating a smooth flow of interdepartmental information.

Property Management 130

Property Management Housekeeping Maintenance Server 130

MEWS

FEBRUARY 8, 2024

What is hotel productivity and how to measure it? Hotel productivity refers to properly using resources like staff, facilities and time to maximize revenue and control costs. It requires the front desk, housekeeping , F&B, maintenance and administration to work together like a well-oiled machine.

Housekeeping 130

Housekeeping Maintenance 130

SiteMinder

MARCH 16, 2025

What is a hotel operations manager? A hotel operations manager is responsible for overseeing the day-to-day functions of a hotel, ensuring seamless coordination between departments, maintaining high service standards, and optimising overall efficiency. With the global hotel and resort industry valued at $1.5

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Regulatory Compliance 52

Hotel Business

FEBRUARY 21, 2025

Hotels efforts including higher pay and a broadening range of benefits have improved staffing levels over the past year, but nearly two-thirds (65%) of surveyed hotels continue to report shortages, according to the recent Front Desk Feedback survey conducted by the American Hotel & Lodging Association (AHLA) and Hireology , an AHLA Gold Partner.

Housekeeping 59

Housekeeping Maintenance Training 59

Hotelogix

OCTOBER 18, 2024

Hotels are busy places that offer a variety of services to make guests feel welcome. The way a hotel operates is crucial for keeping everything running smoothly and ensuring that visitors have a great experience. In this blog, we will explore what hotel operations are, why they matter, and how they work.

Housekeeping 130

Housekeeping Guest Satisfaction Maintenance Training 130

Hospitality Net

MAY 23, 2024

InnSpire, the leading provider of innovative hospitality technology solutions that help drive seamless, world-class guest experiences for some of the world’s most iconic hotels and brands, has announced a strategic partnership with Optii Solutions, a leading hotel operations and service delivery platform.

Guest Services 111

Guest Services Housekeeping Maintenance 111

Horizon Hospitality

OCTOBER 10, 2023

The hotel industry is not known as an “early adopter” of cutting-edge technology. However, hospitality technology has been gaining speed lately, resulting in some futuristic hotel experiences. While this creates an impressively smooth stay for guests, how does this technology help hotel staff behind the scenes?

Housekeeping 130

Housekeeping Workflow Management Scheduling Maintenance 130

eHotelier

OCTOBER 19, 2023

SABA Hospitality Technology Solutions, a leader in digital guest engagement solutions, and BPN Solutions, a groundbreaking digital Hotel Operations Platform, announced the successful integration of their solutions.

Front of House 130

Front of House Housekeeping Maintenance Guest Services 130

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. Housekeeping and maintenance Impeccable rooms and facilities are non-negotiable. It will lead to revenue leakage.

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

Hotelogix

JANUARY 10, 2025

Even though there are loads of reservation tools out there, many small hotel operators are going with something they already know how to use: Google Calendar.  But is the booking system with google calendar the right choice for your hotel business ? The web and mobile apps let you be flexible with how you work at the hotel.

Book 100

Book Reservations Scheduling Housekeeping 100

Revenue Hub

MAY 23, 2024

Improving customer service scores is critical for any hotel aiming to enhance guest satisfaction and maintain a competitive edge. Hotel operators can achieve this by focusing on three key areas: implementing staff collaboration software, recognizing staff for ideal behavior, and offering a guest texting service.

Customer Service 107

Customer Service Guest Satisfaction Housekeeping Communication 107

Hotel Owner

SEPTEMBER 11, 2023

Independent family-owned coach holiday group, Daish’s Holidays, has promoted Steve Slater to the role of general manager of the Somerset Hotel in Llandudno. Slater, formerly the assistant manager at the hotel, has more than 12 years of hospitality industry experience and since joining the company in 2021 has shown rapid progress.

Housekeeping 105

Housekeeping Maintenance Catering Guest Services 105

Hotel Business

JANUARY 9, 2023

There are a few quick, low-impact choices you can make as a hotelier to provide a healthier hotel room. While creating a healthy environment within your hotel, now more than ever, your bed bug strategy MUST be taken into consideration. The first steps you should take involve your maintenance and housekeeping staff.

Maintenance 111

Maintenance Housekeeping Document Training 111

Hotel Business

AUGUST 13, 2024

With scorching temperatures expected to stick around well into fall for parts of the country, hotel and resort operators must make sure their HVAC systems can withstand extreme heat and are running optimally so guests have comfortable, pleasant stays. Keep batteries fresh The last thing a guest wants is for their thermostat to fail.

Maintenance 96

Maintenance Housekeeping Scheduling Marketing 96

Revfine

OCTOBER 16, 2024

A hotel room maintenance checklist is a comprehensive list, designed to help hotel staff to carry out checks and maintenance work within guest rooms. The checklist covers inspections and preventative maintenance tasks.

Maintenance 52

Maintenance Housekeeping 52

Hotel Owner

OCTOBER 3, 2023

As part of the programme, OYO, through a team of professionals, will handle all operational aspects, including guest bookings, housekeeping, maintenance, and more. OYO currently runs five such hotels in London, Aberdeen, Sheffield, Cardiff and Bristol as a pilot of the ‘Managed by OYO’ programme.

Maintenance 97

Maintenance Housekeeping Book 97

Revenue Hub

SEPTEMBER 4, 2023

Many hotels regard revenue management and hotel operations as two separate departments with different responsibilities, objectives and no natural link. NB: This is an article from Optii Solutions In my experience, I’ve seen that collaboration between revenue and housekeeping managers can transform a hotel’s profitability.

Housekeeping 107

Housekeeping Maintenance Pricing Information 107

Hospitality Net

AUGUST 18, 2023

Efficiently managing guest requests and the day-to-day tasks that arise for housekeeping, front office, engineering, and maintenance departments is crucial in any resort or hotel. A system that monitors and tracks these tasks and requests can help save time, money, and resources while elevating guest satisfaction.

Guest Satisfaction 98

Guest Satisfaction Housekeeping Maintenance 98

Hotel Business

JUNE 24, 2024

The Hospitality Women’s Innovation Council (WIC) , a working group of hotel brand executives, managers and innovators, found that only one in five hotel professionals believe the current tech stack is sufficient to help hoteliers achieve efficiencies and cost savings and take care of guests adequately.

Housekeeping 105

Housekeeping Maintenance 105

Hotel Business

MARCH 21, 2025

By Ben Eidlisz The guests staying at your hotel expect exceptional service, comfort and a high sense of security. Ensuring the safety of all your hotels guests must be of utmost importance, which means it is imperative to do regular assessments of ways to improve security measures. Also, they are easy to install and inexpensive.

Scheduling 52

Scheduling Training Information Housekeeping 52

Revenue Hub

DECEMBER 6, 2022

NB: This is an article from Hotel Financial Coach. CBRE can provide you in-depth marketplace analysis that will draw you a very clear picture of the rates and occupancy of several different hotel asset classes in your area. For example, the hotel you want to build will be located in SE Phoenix and it is a select service hotel.

Housekeeping 98

Housekeeping Maintenance Article Marketing 98

Hotel Owner

OCTOBER 5, 2022

Independent family-owned coach holiday group, Daish’s Holidays has appointed Dan Gates as general manager at the Bournemouth Sands Hotel based on West Cliff, Bournemouth. . With more than 20 years’ experience in the hotel and hospitality industry, Gates returns to Daish’s Holidays having had a year away from the company.

Housekeeping 105

Housekeeping Maintenance Catering Guest Services 105

Hotel Business

AUGUST 5, 2024

991 bill, known as the Hotel Safety Act, that the American Hotel & Lodging Association (AHLA) said would “impose drastic new measures against hotels in New York City.” Simply stated, this proposal is bad for everyone: hotels, NYC’s tourism economy, guests and hotel employees.

Housekeeping 104

Housekeeping Maintenance 104

Hotelogix

JULY 5, 2024

Reservation software for a small hotel is like a helpful assistant that makes booking rooms easier. It lets hotels manage bookings, shows room availability online, and keep track of guest details. It's handy for guests too, letting them book rooms directly on the hotel's website.

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Reservations Guest Satisfaction Book Property Management 130

Hotel Owner

MAY 9, 2023

Travelodge, one of the UK’s largest hotel chains which operates 579 hotels across the UK, has revealed it is looking to fill over 400 positions across its UK hotels and at its head office in Thame, Oxfordshire. There are also 14 roles available at Travelodge’s support office in Thame, Oxfordshire.

Maintenance 102

Maintenance Customer Service Procurement Housekeeping 102

Metasphere

APRIL 27, 2022

A housekeeping management system can be used to resolve inefficient task execution, and poor team collaboration and make it easier for newer housekeepers to learn the job. In this guide, we'll introduce you to the system and disclose which features are a must-have for any modern hotel operations. Table of Content. Conclusion.

Housekeeping 52

Housekeeping Maintenance Download Scheduling 52

Revenue Hub

JANUARY 26, 2023

The hotel industry is a highly competitive market, and it’s vital for hotels to keep their variable costs low in order to remain profitable. Variable costs are expenses that vary directly with the number of occupied rooms in a hotel. There are several ways to track variable costs in a hotel.

Housekeeping 97

Housekeeping Budgeting Article Maintenance 97