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Take your hotel operations to the cloud. That's because for hotels of all sizes — from boutique establishments to large hotel chains — cloud-based solutions like Hotel Property Management Systems (Hotel PMS) provide a pathway to reduce overhead costs while enhancing operational efficiency.
People booking hotel stays now look for something beyond basic comfort. When hotels build wellness into each part of their service, they create memorable stays that keep guests coming back. They want their entire stay to support their well-being, from restful sleep to healthy meals.
By offering a dynamic, supportive environment for people to persevere through the brief discomfort, hotels can therefore expose guests to new longevity-based experiences, helping expand the boundaries of their individual comfort zones and potentially inducing a transformative lifestyle change for the better.
Are you thinking of starting a hotel in Malaysia? But before you open your doors to guests, you will need to complete the hotel registration process. Hence, this guide aims to simplify the process, providing a step-by-step approach to ensure your hotel's registration is smooth and hassle-free.
Customer retention in the hotel industry is a crucial aspect of maintaining profitability and fostering long-term relationships with guests. As competition intensifies, hotels must implement effective customer retention strategies to ensure that first-time visitors become loyal patrons.
Your hotel’s website is the heart of your digital marketing, functioning as both a virtual front desk and a booking engine. To make the most of it, you need clear insights into how visitors interact with your site, what drives bookings, and where potential guests drop off.
Running a hotel has always been about creating memorable experiences, but let’s face it things have gotten a lot more demanding. Now, imagine offering something like this on your hotel’s website. Read More on Improving Hotel Guest Experience with Technology 4. What’s Next for Hotels and AI?
In the hotel industry, pricing is a critical component that can significantly impact revenue and occupancy rates. Understanding the basics of hotel pricing involves knowing the different types of pricing strategies such as seasonal pricing, competitive pricing, and value-based pricing.
Let's dive deeper into the world of hotel turnover and explore how we can keep our star players on the team. Understanding Hotel Turnover Hotel turnover isn't just a fancy term for "people quitting" - it's a complex issue that can make or break your business. Key Factors Contributing to Hotel Turnover 1.
Pilferage, or petty theft, is a silent problem in hotels that often goes unnoticed until the losses start adding up. This article will help you understand the major sources of pilferage in hotels and provide effective strategies to prevent theft. Pilferage refers to the small-scale theft of items in hotels, often by staff or guests.
Navigating hotel tax in Singapore can seem complex, but understanding the regulations is essential for hotel owners and operators. With a variety of taxes such as the Goods and Services Tax (GST) and Tourism Tax, it is important to be well-versed in tax compliance to avoid penalties and ensure your hotel business thrives.
As a hotel owner you’ve navigated the chaos of permits, watched the first brick get laid, and seen your vision take shape room by room. The next step is just as important— getting your hotel noticed. The next step is just as important— getting your hotel noticed.
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The hotel industry has seen an explosion of new brands and sub-brands over the past two decades, and this trend shows no signs of abating. While hotels in the United States must comply with the Americans with Disabilities Act (ADA), this often translates to meeting only the minimum design criteria, training, SOPs, or cultural appreciation.
Predictive Analytics: Hotels are now anticipating guest needs with uncanny accuracy. 💡 Read Also - Hotel Marketing: Tips to Improve Online Presence Quickly 3. Imagine 'visiting' the Louvre from your Paris hotel room, getting up close to the Mona Lisa without the crowds. Need extra towels at 3 AM?
Expedia is one of the worlds largest online travel agencies (OTAs), providing hotels with a powerful platform to reach millions of travellers globally. If you're looking to boost your hotels visibility and increase bookings, listing your property on Expedia is a great step forward.
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Hotels in and around Los Angeles and industry associates are offering support to those displaced by the devastating wildfires in California. ” The Hope & Haven initiative includes; Room-night donation program: Hotel owners are donating complimentary room nights to provide temporary housing for wildfire victims and their families.
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In the competitive world of hotel sales, effective communication can make or break a deal. Email remains a powerful tool for hotel prospecting, offering a direct line to potential clients. Take the time to research their company or role, showcasing your understanding of their business and how your hotel can truly add value.
As we enter 2025, integrating Artificial Intelligence (AI) into hotel pricing strategies continues to revolutionize the hospitality industry. The impact of AI on hotel pricing has deepened and expanded, reshaping the industry in profound ways. billion by 2027, driven by this trend.
In the hospitality industry, the commercial team is the engine that drives a hotel’s revenue and market presence. Each plays a distinct yet interconnected role in attracting guests, optimizing revenue, and ensuring the hotel’s competitive edge.
The longevity revolution will mean more demand for onsite wellness and antiaging programming at hotels, offering both a path to greater ancillary revenues as well as a whole new market for longevity tourism travelers looking specifically to hotels that offer healthspan-extending services.
NB: This is an article from RoomPriceGenie , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date These are crucial questions faced by independent hotels daily. However, if underutilized or mismanaged, it leads to lost bookings and underpriced rooms, cutting into the hotels revenue and profitability.
That’s the promise of automation and data-driven upselling, with hospitality platforms like Plusgrade transforming how hotels manage budgets and make decisions. For modern hotels, that’s exactly what it is. Interactions ➔ Revenue ➔ Insights Room sales aren’t the only source of income for hotels.
Thanks to technology, it’s never been easier for hotels to reach potential guests around the globe. But with greater options for reach comes a critical question: NB: This is an article from Canary Technologies Subscribe to our weekly newsletter and stay up to date Are all hotel distribution channels equally profitable?
Apart from incredible historical sites, Rome has some of the world’s finest luxury hotels, often carved out of grand palazzos that once served members of the royal court of the Papal elite, and all of them adorned with opulent finishings and fine art. The Hotel de la Ville boasts an impeccable yet relaxed approach to service.
NB: This is an article from TCRM Subscribe to our weekly newsletter and stay up to date In hotels, it involves adjusting room rates based on real-time factors like demand, competition, and market conditions. Competitive Edge : Hotels that effectively implement dynamic pricing gain a strategic advantage over those that stick to static rates.
Online marketing helps hotels in establishing a brand identity, reaching out to millions of travelers and marketing rooms on a global platform. Limited budgets and resources : Budget constraint is the biggest problem faced by an independent hotel. Read: Does your hotel have enough reviews to get you views? )
Lets dive into the key trends shaping hotel marketing in 2025. On YouTube, share long-form videos like property tours or local guides to immerse viewers in your hotels offerings. In parallel, negative reviews can severely damage your hotel’s reputation and decrease bookings.
For hotels, the days of charging the same room rates to all guests have long since passed. With the right rate plans in place, hotels can more effectively manage pricing, occupancy, and overall revenue. This applies to all types of independent lodging businesses, from boutique hotels and guesthouses to hostels and serviced apartments.
The hotel industry faces a significant shift in 2025 with technology and evolving consumer behavior. NB: This is an article from MARA Subscribe to our weekly newsletter and stay up to date The top 10 emerging trends, including AI-driven guest communication and focus on recent reviews, will reshape reputation management in hotels.
Moreover, 80% of TripAdvisor users read at least six to 12 reviews before choosing a hotel. The role of tech-driven personalization As the number of channels and touchpoints between a hotel brand and travelers increases, so does the expectation for a more personalized experience across the entirety of the guest journey.
Chargebacks are recurring in the hotel industry, costing hotels time and money. Studies show that hotels lose up to 20% of their annual revenue to chargebacks caused by guest disputes, unclear cancellation policies, and OTA-related miscommunication. Common Causes of Chargebacks 1. This often results in costly chargebacks.
Starting a hotel business in Malaysia is exciting. It is a chance to welcome guests, share hospitality, and build a trusted brand. But before you open your doors, understanding the legal and operational registration steps is key.
Room type mapping is the process of aligning different room categories across various systems, such as a hotel’s Property Management System (PMS), Channel Manager , OTAs , Global Distribution Systems (GDS), and market intelligence tools like rate shoppers. Manually completing this task would take an excessive amount of time.
Whether you’re already running a small hotel or just starting out, coupons should be part of your marketing strategy. Hotel coupons can improve the effectiveness of all your distribution channels Coupons are perfect for last-minute sales of your remaining available rooms. Add it to your automatic post-stay email.
As data becomes more and more accessible in the hospitality industry, it is taking on an increasingly critical role in daily hotel operations. The Foundation: Descriptive Data For decades, descriptive data has been the cornerstone of hotel management. Knowing daily performance is essential to ensuring today’s strategies are on track.
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