SiteMinder

FEBRUARY 29, 2024

What is hospitality training? Hospitality training is a comprehensive educational and practical program designed to equip individuals with the necessary skills, knowledge, and competencies required to excel in the hospitality industry. What are the objectives of hospitality training?

Training 52

Training Customer Service Communication Guest Satisfaction 52

Hotel Owner

OCTOBER 31, 2023

RBH Hospitality Management has announced the launch of its Pyramid Programme for 2024. The development programme is designed to give ambitious heads of departments within the RBH portfolio of over 50 hotels an opportunity to fast-track into senior roles with the right training.

Training 98

Training Guest Services Service Management Hospitality Management 98

Les Roches

DECEMBER 27, 2023

While navigating its complexities may se­em challenging, this guide provide­s insights and actionable tips to help you exce­l in management in the hospitality industry. What is hospitality management? It involves various responsibilitie­s such as customer service, house­keeping and overseeing staff.

Travel and Tourism 52

Travel and Tourism Hospitality Management Communication Customer Service 52

Les Roches

APRIL 3, 2023

Key responsibilities of a restaurant manager Marco VDM/E+ via Getty Images There are many key responsibilities when you are a restaurant manager. They include: Hiring and training employees The first step in being a restaurant manager is hiring the right staff. Ready to become a restaurant manager?

Customer Service 52

Customer Service Budgeting Communication Training 52

Les Roches

DECEMBER 28, 2023

Ranging from chefs to food service managers, bakery artists to sommeliers, the opportunities in this sector are plentiful. What is the difference between hotel management and culinary arts? When comparing hote­l management and culinary arts, it’s clear these career paths have distinct differences.

Housekeeping 52

Housekeeping Training Hospitality Management Accounting 52

Les Roches

AUGUST 2, 2024

Some key factors that distinguish top-tier hotels are: Outstanding customer service: luxury hotels prioritize personalized and attentive support, ensuring that each guest feels valued and well cared for. Happy, motivated employees are more likely to provide exceptional service.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Training Hospitality Management 52

Les Roches

JUNE 26, 2024

Bachelor of business administration in hospitality management This degree type combines foundational business principles with specialized coursework in hospitality management. Students learn about business topics such as accounting, economics, management and marketing as well as specific aspects of hospitality management.

Guest Satisfaction 40

Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 40