InnQuest

FEBRUARY 1, 2023

Hotel managers need to be aware of the changing consumer preferences, new technologies, sustainable practices, online booking and review platforms, and the ever-changing economic climate to succeed. About InnQuest At InnQuest, we understand the challenges faced by the hospitality industry. Learn more about us here.

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Horizon Hospitality

JUNE 6, 2023

How do you use this information? Horizon Hospitality provides our clients with exceptional hospitality management talent along with the most effective pre-employment screening tools for the private club, hotel, and restaurant industries.

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Accounting Information Pricing Hospitality Management 246

InnQuest

JANUARY 23, 2023

To improve guest experience, hotels can focus on providing personalized service, a clean and comfortable environment, and easy access to information and amenities. You can use email marketing and social media to spread information about your offers and provide an added incentive to book directly through your website.

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Revenue Hub

JANUARY 10, 2025

Revenue management has always been a complex, data-intensive discipline. It requires balancing multiple variables – market demand, competitor pricing, seasonal trends, and customer preferences – to make informed decisions. Static tools and manual processes often fall short, leading to inefficiencies and costly errors.

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Pricing Guest Satisfaction Book Marketing 109

Hospitality Net

AUGUST 16, 2024

A career in hospitality management could be your perfect match. This guide will illuminate the top hospitality management programs across the globe, helping you make an informed decision. You’re an ambitious student with a flair for the finer things in life.

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Hotel Owner

MARCH 11, 2025

Enhanced Operational Efficiency Operational efficiency is the cornerstone of successful hospitality management. For instance, by integrating with Protel Cloud PMS from Planet, iVvy allows venues to seamlessly manage bookings, billing, and guest information. A great example is the partnership between Hilton Hotels and IBM.

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Hotel Business

SEPTEMBER 18, 2023

.” This expression captures the essence of Peachtree Group’s approach to investment strategies, according to the company, as it combines its intuitive understanding of commercial real estate with the wisdom of years of experience to make informed decisions that drive growth and deliver exceptional results.

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Revenue Hub

JUNE 18, 2024

These biases help the brain simplify information processing, but they often lead to distorted perceptions, inaccurate judgments, and illogical conclusions (which can have serious consequences on the hotel’s performance). Recency Effect The recency effect is the tendency to prioritize recent information over older data.

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Information Pricing Article Marketing 109

InnQuest

OCTOBER 31, 2022

They’re a great way to provide guests with complete information about your hotel including a site map and details regarding all amenities, events to be hosted during their stay, discount offers, local recommendations, etc. At InnQuest, we understand the importance of the challenges faced by businesses in the hospitality industry.

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Property Management Communication Book Information 221

Modern Restaurant Management

SEPTEMBER 2, 2020

Modern Restaurant Management (MRM) magazine reached out to Rick Camac, dean of restaurant and hospitality management, at Institute of Culinary Education, for his expert advice. This information should be communicated when the guest makes their reservation. I’ve also heard 2 hours which is also very reasonable.

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Horizon Hospitality

SEPTEMBER 4, 2023

With that framework in mind, you can gather the right information about your history like dates, property names, certifications, and education. Identify the Relevant Skills Next, you need to tailor your information to the job you are looking for ( if you are not convinced you need to tailor your resume, read this blog ).

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Hotelogix

JANUARY 19, 2025

Automated tracking of housekeeping tasks also allows management to monitor performance and address bottlenecks quickly. Reporting and Analytics Detailed reporting and analytics are vital for understanding hotel performance and making informed decisions.

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InnQuest

SEPTEMBER 28, 2022

accounting) so that all the information is seamlessly integrated and easily accessible at all times. InnQuest’s award-winning hotel management software is known to simplify operations, boost revenue and support business growth. In addition to that, it must be compatible with other hotel systems, (e.g.

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InnQuest

MARCH 1, 2023

This comprises: Messages sent before arrival and pre-stay confirmations Interactions occurred during a stay, such as exchanging information during check-in and the duration of the visit. For hospitality management, these various kinds of communication styles provide several difficulties: There is less direct interaction with visitors.

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Revenue Hub

SEPTEMBER 6, 2024

Technology, data, and intelligence Hoteliers have access to a vast amount of data within their hospitality management systems. Nevertheless, many do not fully leverage this information to create genuinely engaging guest experiences.

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Guest Retention Article Definition Hospitality Management 107

Hotelogix

OCTOBER 18, 2023

  👉It offers real-time information about room availability, pricing, and amenities, allowing potential guests to make informed decisions and quickly secure their reservations. Ensures Real-time Availability A reservation system provides accurate, up-to-date information about room availability.

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Les Roches

JANUARY 15, 2024

Hospitality Management Bachelor’s student and member of honor society Eta Sigma Delta, Argyro Tsavalou, on the secrets to her academic success and her plans for the future. Les Roches is one of only three hospitality business schools in Switzerland to be a member of student ‘honor society’ Eta Sigma Delta.

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Concierge Hospitality Management Scheduling Article 98

Modern Restaurant Management

FEBRUARY 21, 2024

Chick-fil-a has signs that say “Be kind to the employees who came to work today” I think this helps inform customers that uncivil behavior is not tolerated and shows a significant amount of support for employees. The full study appears in the April 2024 edition of the International Journal of Hospitality Management.

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InnQuest

JUNE 6, 2023

As technology continues to advance, the future of online travel agencies looks promising, with several key trends reshaping their role in the hospitality industry. Read this blog to stay informed regarding the trends, predictions and future of OTAs.

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Modern Restaurant Management

SEPTEMBER 16, 2020

Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. This goes well beyond up to date information. Social media managers should interact with guests online with the same tone and level of responsiveness that guests experience online.

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Les Roches

JUNE 7, 2023

Understanding the differences between these two approaches is essential for working in hospitality management as they are both critical to providing a positive customer experience and strengthening customer engagement. It can also give them additional information that can help them get the most out of a product or service.

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Les Roches

DECEMBER 30, 2023

Service is an art Ready to pursue excellence in hospitality management? Embracing innovation in hotels and staying abreast of trends can also inform marketing approaches. We’ll also look at tangibles versus intangible elements, costs and returns.

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Guest Services Concierge Definition Customer Service 95

SiteMinder

OCTOBER 26, 2023

Dallas, USA – Brittain Resorts & Hotels (BRH), a leading full-service hospitality management company, has adopted SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, as part of its newly-announced business intelligence technology matrix.

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Modern Restaurant Management

MARCH 13, 2020

Use a system where the greeter informs the guests of where their table is and then have the person leaving the menus put their hand up so they know where to go. His other advice: To avoid touching other people, implement a tablet ordering system. Be sure to wipe down the tablets frequently. " To learn more and register, click here.

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Hotel Business

JANUARY 19, 2024

Castlerock Asset Management, an integrated real estate development, ownership, marketing, hospitality management and asset management firm, has made several executive appointments, including a new chief information officer. He was formerly VP, IT.

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Les Roches

SEPTEMBER 24, 2024

One such acronym is CXM (customer experience management), which is the strategic process of overseeing and optimizing all the interactions a customer has with a company to improve satisfaction and loyalty. Challenges in implementing effective CXM in hospitality Implementing customer experience management strategies that work is not easy.

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Hotel Business

DECEMBER 20, 2023

Bruce Baerwalde, president, McKibbon Hospitality; Gregg Forde, president/ COO, Island Hospitality Management (IHM); and Kyle Hughey, CEO, Charlestowne Hotels, discuss the year that was 2023 and look ahead to 2024, plus the top management companies’ ranking and company contact information.

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InnQuest

NOVEMBER 24, 2022

Based on that information, you can tailor your offerings accordingly and maximise revenues. . It includes a centralised database that allows businesses to store customer information and track marketing campaigns. . Why Are CRM Systems Essential in Hospitality Management? . Efficiency? .

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InnQuest

JULY 29, 2022

By getting access to all the necessary information in a consolidated form, customers can easily make comparisons and book property of their choice. Create a buyer persona that contains information regarding your target group’s age range, location, approximate income level, hobbies, interests, and pain points. About InnQuest.

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Revenue Hub

MARCH 2, 2023

This comprises: Messages sent before arrival and pre-stay confirmations Interactions occurred during a stay, such as exchanging information during check-in and the duration of the visit. For hospitality management, these various kinds of communication styles provide several difficulties: There is less direct interaction with visitors.

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Les Roches

MARCH 23, 2023

As such, it is a vital element of hospitality management. In this article, we’ll discuss why hotel marketing is an important part of hospitality management , the different hotel marketing strategies available. Excited to know more about key hospitality strategies?

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SiteMinder

NOVEMBER 7, 2023

Sydney, Australia – Prominent New Zealand hospitality management company, Capstone Hotel Management (Capstone), is today celebrating 10 years of growth with SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels.

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InnQuest

JULY 11, 2022

For this reason, it is of utmost importance that your website is fully-optimized with high-quality pictures of the property, complete information including the latest packages and offers, client testimonials, real-time rates and availability , contact details, etc. to engage the customers and boost sales.

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Revenue Hub

JANUARY 11, 2024

As part of the leadership team at Cloudbeds, the hospitality management platform that powers lodging businesses around the world, we have the privilege of seeing what’s working for hotel owners on a large scale. Determining what sustainable success looks like for your property will inform your sales and marketing strategies.

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Hotel Business

JANUARY 25, 2024

Cloudbeds , a provider of hospitality management software, has formed a strategic partnership with Lighthouse (formerly OTA Insight), a commercial platform for the travel & hospitality industry. “Together, we aim to enhance the capabilities of our platform and empower hoteliers with advanced analytics and insights.”

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Les Roches

MARCH 22, 2023

Photo Credit: shapecharge/ E+ via Getty Images Revenue management is all about analyzing data and analytics to optimize the revenue-generating potential of a company’s products or services. It strives to maximize revenue by making informed decisions about product offerings, pricing, and distribution channels.

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Hotel Business

OCTOBER 11, 2024

Leading the effort is Wes Cargen , newly appointed VP, business intelligence and former operations manager for the third-party management company. “We Agility in decision-making is crucial in today’s fast-paced hospitality landscape,” Cargen said.

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