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Introduction In today’s service-oriented world, exceptional guestservices are essential. Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence. What are guestservices?
Hotel and Resort Management Hotels and resorts require a strong leadership team to ensure smooth operations and exceptional guestservice. Common roles include: General Manager Oversees all aspects of the hotel, from financial performance to guest satisfaction.
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