Remove Guest Services Remove Resort Management Remove Service
article thumbnail

Hotel customer service: what is it, and how can it become a career?

Les Roches

When we’re at a hotel, resort or other hospitality venue, we often say we expect good customer service. This is vital in the hospitality industry where customers are the lifeblood of the business and, if you want a career in hospitality management , you’ll need to understand customer service.

article thumbnail

Marriott partners with Agilysys for property management software

Serviced Apartments

Agilysys will deploy its cloud-based property management system (PMS) software across Marriott’s United States and Canada select service, luxury and premium hotels. The post Marriott partners with Agilysys for property management software appeared first on Serviced Apartment News.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Everything you need to know about resort development

Les Roches

Everything you need to know about resort development 5th July, 2024 In this article A key growth driver in global tourism, resort development substantially contributes to job creation, revenue generation and regional advancement. Forecasts indicate a positive annual growth rate of 4.7%

article thumbnail

How do hotel management companies make money?

Les Roches

Able to operate a single property or a portfolio of hotels, these firms may specialize in particular niches, such as luxury resorts, boutique venues, properties in a hotel chain or budget accommodation. Alternatively, companies might work on fixed management fees.

article thumbnail

Exciting hospitality careers that allow you to travel

Les Roches

Responsibilities can range from guiding hikes through breathtaking landscapes and delivering educational lectures about the local flora and fauna to managing guest services and ensuring safety protocols are met on board and on land. Luxury air travel These roles take service to new heights.

article thumbnail

Aiming for the top: Hotel manager salary and benefits

Les Roches

They must oversee all aspects of guest interactions, from reservations and check-in to room service and concierge assistance Staff management: responsible for hiring, training and supervising staff members across various departments.

article thumbnail

High paying jobs in hospitality: what to expect and how to prepare yourself

Les Roches

There are plenty of high-paying jobs you can aim for if you’re considering a hospitality career , from management roles to luxury services. Hospitality is all about giving a warm welcome to guests and providing the services they need and expect. What is hospitality?