SiteMinder

OCTOBER 11, 2022

This can include making restaurant reservations, arranging transport and providing information about the local area. Key attributes include people skills, customer service skills, patience, ability to use initiative and problem solving skills. Reservation agent. Hotel management job positions. Human resources manager.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Les Roches

SEPTEMBER 25, 2024

High standards of service: working in a hotel here means adhering to high standards of service and quality. Whether you are in guest services, food and beverage or housekeeping, you will be expected to deliver exceptional service, often catering to high-end clientele who expect nothing less than the best.

Travel and Tourism 52

Travel and Tourism Concierge Events Front Desk Operations 52

SiteMinder

NOVEMBER 18, 2024

They act as intermediaries between customers and service providers, focusing on facilitating travel bookings and reservations. In this blog we’ll cover everything your hotel needs to know about destination management companies. Table of contents Why should hotels work with a DMC?

Travel and Tourism 52

Travel and Tourism Events Catering Book 52

SiteMinder

OCTOBER 11, 2022

Reservations agent. Hotel manager (or front of house manager). Assistant hotel manager (or assistant front of house manager). Night duty manager (or night auditor). As the main guest service department in a hotel, front office functions include: Answering phones. Greeting guests upon arrival.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

Les Roches

SEPTEMBER 3, 2024

Core areas of hotel operations Depending on the hotel’s size, structure and service offerings, there are usually several different departments. Let’s examine some key areas that hotel operations managers need to oversee.

Travel and Tourism 52

Travel and Tourism Housekeeping Maintenance Guest Satisfaction 52