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Role of hotel operations manager: Duties & responsibilities

SiteMinder

This includes guest services, housekeeping, food and beverage management, maintenance, financial administration, and staff supervision. Effective hotel operations ensure that all these departments work together efficiently to provide a seamless guest experience while optimising costs and revenue.

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Virtual Acceleration, Raising the Bar and Insult Monitor

Modern Restaurant Management

These include marketing, website development, appointment scheduling, digital loyalty, review management, and both retail and restaurant POS solutions. Through this integration, StaffMate customers can now easily fill empty shifts directly from the StaffMate scheduling tool with on-call hospitality professionals on Instawork.

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Hospitality training: Courses and programs for hotels

SiteMinder

To educate employees on health and safety standards, emergency procedures, and regulatory compliance to ensure a safe environment for guests and staff. To keep pace with evolving industry trends, such as sustainability practices, digital transformation, and changing guest expectations.

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Lesser-known roles: how to become a hotel inspector

Les Roches

Providing recommendations for improvement Based on their report, inspectors offer practical suggestions to hotel management for improving operations and guest services. These suggestions may involve updates to cleaning protocols, staff training programs, maintenance schedules or guest amenities.

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Everything you need to know about resort development

Les Roches

Construction phase: best practices and oversight Project managers oversee subcontractors and suppliers to keep the development on schedule and within budget as well as for quality, safety and adherence to regulatory requirements. A resort’s success relies on strong market research, regulatory compliance and financial viability.