Guest Services Property Management Special Events Training 
Hotelogix
JANUARY 31, 2024
Thoughtfully put together by our marketing team, dives deep into the nuances of the guest experience, exploring its definition, journey, and the importance of enhancing it. What is Guest Experience? It can also include your other services like taxis, gyms, spas, gift shops, etc. How to Measure Guest Experience?
InnQuest
SEPTEMBER 13, 2022
In addition, chatbots can be useful for marketing purposes because of the huge amount of data they collect, and they allow hotels to promote special events and promotions directly to customers. To sum up, the benefits of automation in hotels and motels are: Improved customer service. Reduced guest wait times.
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