Remove Guest Services Remove Property Management Remove Special Events
article thumbnail

Guide To Enhance Guest Experience at Your Hotel

Hotelogix

Thoughtfully put together by our marketing team, dives deep into the nuances of the guest experience, exploring its definition, journey, and the importance of enhancing it.   What is Guest Experience? It can also include your other services like taxis, gyms, spas, gift shops, etc. 

article thumbnail

How travel technology is changing for hotels

SiteMinder

Travel technology comprises digital tools and platforms aimed at streamlining operations and enhancing guest experiences in the travel and hospitality sectors. It encompasses advanced booking engines, property management systems, customer relationship management (CRM) software, AI-driven chatbots, and more.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Maximize Return on Experience (ROE) with Data Driven Marketing

Revenue Hub

Profile-driven marketing campaigns informed by rich data collected across the guest journey allow properties to creatively customize activities, amenities, and services at the guest’s fingertips and make it easy for them to play an active role in personalizing their visit.

article thumbnail

Automation in the Hotel and Motel World

InnQuest

In addition, chatbots can be useful for marketing purposes because of the huge amount of data they collect, and they allow hotels to promote special events and promotions directly to customers. An in-built channel manager (it can also be connected to other popular channel managers). A delightfully easy Book Now button.

article thumbnail

Understand your Guest and Capture Revenue Beyond the Room

Revenue Hub

In this case, if Jane is traveling with her husband and their children, she may be interested in paying more for connected rooms, activities that apply to different ages, special events, and ancillary services that apply to families.

article thumbnail

Maximizing Return on Experience (ROE) Through Data-Driven Marketing

Revenue Hub

Profile-driven marketing campaigns informed by rich data collected across the guest journey allow properties to creatively customize activities, amenities, and services at the guest’s fingertips and make it easy for them to play an active role in personalizing their visit.

article thumbnail

Understand Today’s Guest and Capture Revenue Beyond Rooms

Revenue Hub

In this case, if Jane is traveling with her husband and their children, she may be interested in paying more for connected rooms, activities that apply to different ages, special events, and ancillary services that apply to families.