Hotelogix

JANUARY 31, 2024

Thoughtfully put together by our marketing team, dives deep into the nuances of the guest experience, exploring its definition, journey, and the importance of enhancing it.   What is Guest Experience?   About 70%-80% of today's guests will choose a hotel that practices sustainability.  

Guest Services 130

Guest Services Customer Service Book Demo 130

MEWS

NOVEMBER 5, 2024

Traditionally, hoteliers relied on manual processes and disconnected systems to manage reservations, pricing, guest services and more. The evolution of hotel technology The hotel industry has seen rapid changes in technology over the past decade.

Reservations 130

Reservations Guest Services Pricing Property Management 130

Hospitality Net

APRIL 22, 2024

Hotelogix, a globally leading cloud-based hospitality technology provider, said Landmark Hotels & Suites in the United Arab Emirates has upgraded its multi-property management system on the cloud for gaining centralized control over its hospitality business and to deliver exceptional guest service.

Guest Services 93

Guest Services Property Management 93

Hotelogix

OCTOBER 10, 2024

Self-check-in app lets hotel guests check in without standing in long lines at the front desk. This technology connects with the hotel property management system (PMS), ensuring real-time updates on room availability, guest data, and payments. How Does Self-Check-In Work?

Guest Satisfaction 230

Guest Satisfaction POS Systems Book Demo 230

Hotelogix

OCTOBER 30, 2024

Importance of Front Office Department Traditional front office functions include registration, reservation, guest services, room status, room and rate assignment, maintenance and settlement of the guest account and keeping records of guest history. Handling these queries manually can lead to overbookings.

Front Desk Operations 130

Front Desk Operations Guest Satisfaction Maintenance Training 130

Hotel Business

NOVEMBER 12, 2024

Virdee, a self-service technology and check-in automation company, has formed a strategic partnership with the cloud-based hotel property management system HotelKey to offer an integrated solution that “enhances guest and staff experiences at hotels.”

Front Desk Operations 59

Front Desk Operations Front of House Property Management Guest Services 59

Hospitality Net

SEPTEMBER 6, 2024

Staying ahead of guest expectations and operational challenges is not just an option—it’s a fundamental necessity. The Property Management System (PMS) is crucial in achieving this. Upgrading to a state-of-the-art PMS is crucial for a hotel’s digital transformation and overall success.

Housekeeping 52

Housekeeping Reservations Guest Services Property Management 52

Hospitality Net

SEPTEMBER 5, 2023

Mews, the leading cloud-native property management system (PMS), has been chosen by PoB Hotels to power their innovative vision of luxury hospitality driven by personalized guest service.

Guest Services 67

Guest Services Property Management 67

Hotel Business

NOVEMBER 12, 2024

In fact, loyal guests spend, on average, 22.4% more than sporadic guests and have 28% longer stays. Operating several systems across our property, we have taken steps to ensure we are working with providers that sync fully and bring an orientation toward collaboration, not single-source solutions.

Cost Reduction 59

Cost Reduction Property Management Guest Satisfaction Guest Services 59

Hospitality Net

JUNE 27, 2024

Property Management Systems have revolutionized the way hotels operate, offering seamless booking experiences and personalized guest services. But as much as this poses opportunities it also leaves a threat: the mishandling of guests’ personal information.

Guest Services 52

Guest Services Property Management Information Book 52

InnQuest

SEPTEMBER 12, 2023

From the moment a guest walks through the doors until their departure, every aspect of their stay is carefully curated through the lenses of hotel operating systems and the adept oversight of a hotel operations manager. Regularly inspect guest rooms, public areas and back-of-house spaces for wear and tear.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

InnQuest

SEPTEMBER 28, 2022

Modern-day hotel tech is constantly being upgraded to cater to evolving guest preferences. However, the rising complexity of hotel management tech may reach a point where it restricts your hospitality staff from offering first-class guest service. Key Pillars of a Guest-centric Cloud Property Management System.

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Property Management Catering Accounting Housekeeping 130

InnQuest

MARCH 3, 2023

With the rise of technology, hotels and resorts are using innovative tools to offer guests a seamless and memorable experience. One such tool that has been making massive waves in the industry is cloud property management software (PMS). Learn more about us here.

Communication 218

Communication Reservations Housekeeping Information 218

InnQuest

AUGUST 25, 2022

GuestTouch, a leading guest experience and reputation management solution for hotels has announced a partnership with InnQuest to provide hotels with integrated guest services. Its products include hotel property management software , channel management system , and hotel customer relationship management systems.

Property Management 130

Property Management Guest Satisfaction Hospitality Management Customer Service 130

Hotelogix

OCTOBER 7, 2024

This waiver of the license fee will be helpful for new independent hotels setting up shop in the Kingdom and hotel groups planning to expand by adding new properties. Thanks, Hotelogix, for helping us meet this critical government regulation seamlessly. It is now time for you to adopt the right technology to drive your hotel business.

Travel and Tourism 130

Travel and Tourism Demo Reservations Guest Services 130

STAAH

APRIL 30, 2024

Tech switching in the hotel industry refers to the process of adopting new technologies or upgrading existing systems to improve operational efficiency, enhance guest experiences, and stay competitive. Mobile technology integration: Hotels are increasingly leveraging mobile technology to enhance guest experiences and streamline operations.

Guest Services 88

Guest Services Communication Property Management Reservations 88

Revenue Hub

APRIL 2, 2024

At the heart of every great hospitality organization is a great property management system (PMS). NB: This is an article from Infor Subscribe to our weekly newsletter and stay up to date However, the role of property management systems is evolving. In fact, the hotel PMS market size was estimated at USD 7.15

Property Management 102

Property Management Article Server Customer Service 102

InnQuest

SEPTEMBER 5, 2023

Effective hotel inventory management relies on technology solutions like Property Management System s (PMS), Channel Managers, and Revenue Management Systems (RMS) to automate tasks, analyze data and make informed decisions. Proper maintenance is crucial for guest services and reservations.

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

Larry Mogelonsky

NOVEMBER 12, 2024

Up until now, the answer to this question was always the property management system (PMS). There is simply too much happening onsite and offsite for managers, and we’re generating too much data for individual hoteliers to analyze or report upon. Without properly administered rooms inventory, you have nothing.

Budgeting 130

Budgeting Guest Satisfaction Pricing Guest Services 130

Hotelogix

OCTOBER 4, 2024

A good channel manager helps you: Maximize Revenue: By connecting your hotel to multiple OTAs and updating inventory in real-time, you can reach more guests and fill more rooms. Save Time: Automating manual tasks like updating room availability and pricing frees up your team to focus on guest services.

Pricing 130

Pricing Guest Satisfaction Book Demo 130

Revenue Hub

NOVEMBER 2, 2023

NB: This is an article from WebRezPro In more ways than one, your property management system (PMS) is at the heart of driving reservations—not just managing them. Analyzing this data empowers you to shape your marketing strategy and guest service effectively. Who Are Your Guests and Why Do They Choose You?

Book 95

Book Guest Services Article Marketing 95

Hotel Business

JANUARY 16, 2024

A 34-year veteran of the hospitality industry, McClelland began his career as a guest service representative with Marriot. He was steadily promoted over the next eight years to on-property management positions before being recruited in 1997 by Concord Hospitality.

Guest Services 59

Guest Services Property Management 59

SiteMinder

OCTOBER 14, 2024

Digital concierge : A guest-facing system that assists with various services during their stay. It provides features like booking reservations, offering local recommendations, requesting room service, and other guest services. Security: Strong data security measures to protect guest information.

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Concierge Communication Guest Satisfaction Reservations 52

Hotel Business

AUGUST 10, 2023

UrVenue has revealed enhancements to UV Enterprise, its property experience management system (PXMS), including a new capability known as Guest Experience, featuring Guest Portal and Guest Services, both of which leverage integrations into leading platforms OpenTable, Hapi and more.

Guest Services 52

Guest Services Book Reservations Concierge 52

STAAH

OCTOBER 1, 2023

Challenges before using STAAH For any property type in the modern hospitality industry, technology can unlock efficiency that leaves staff to focus on guest service and not run mundane admin tasks. This led to booking errors that resulted in a compromised guest experience.

Book 92

Book Guest Services Property Management Pricing 92

Hotelogix

SEPTEMBER 13, 2024

Star Rating Requirements Each star level has its specific requirements that a hotel must meet: 1 Star Hotel Rating System: Basic room options, shared bathrooms in some cases, and a limited range of services. 3 Stars Hotel Rating System: More comfort, which includes decorated lobbies, room service, and potentially a fitness center.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

SEPTEMBER 13, 2024

Star Rating Requirements Each star level has its specific requirements that a hotel must meet: 1 Star Hotel Rating System: Basic room options, shared bathrooms in some cases, and a limited range of services. 3 Stars Hotel Rating System: More comfort, which includes decorated lobbies, room service, and potentially a fitness center.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

APRIL 18, 2024

At this stage of business, hotels need to automate their operations, and the right technology at this time is a Property Management System (PMS). In the overtly competitive market today, managing, maintaining, and scaling a hospitality business without technology could prove to be a counterintuitive approach.

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Blog Communication Definition Book 130

Serviced Apartments

MARCH 2, 2023

UK: One-stop property management solution Opago has been chosen as Australian accommodation provider Urban Rest’s housekeeping partner for its first residential lease acquisition in London at Henderson Park and Greystar’s Bloom Nine Elms development. Guest service provider Opago rebranded from City Relay Solutions in November.

Housekeeping 52

Housekeeping Maintenance Guest Services Property Management 52

Serviced Apartments

APRIL 11, 2023

Locale will handle property management, marketing, and guest services. USA: The Eighteen by Locale will be a boutique apartment hotel that is set to open in the Five Points neighbourhood, located at 18 McFerrin Ave in East Nashville this April.

Concierge 52

Concierge Guest Services Property Management Marketing 52

Hotelogix

AUGUST 26, 2024

Local Attractions: Mention nearby attractions, dining options, and activities to help guests make the most of their visit. Contact Information: Provide contact details for the front desk or guest services if the guest needs assistance during their stay. Example: “We hope you have a wonderful stay with us.

Information 100

Information Concierge Reservations Communication 100

Revenue Hub

JUNE 28, 2024

Property Management Systems have revolutionized the way hotels operate, offering seamless booking experiences and personalized guest services. Nowadays, every click, scroll, and tap is meticulously recorded and analyzed.

Information 88

Information Article Training Server 88

Hotelogix

OCTOBER 19, 2023

Managing daily hotel operations is undoubtedly a complex and stressful task. We are talking about the Hotel Property Management System, also called the Hotel PMS System. They include history and forecast reports, hotel revenue reports, hotel reservation reports, night audit reports, MIS and manager flash reports, and many more.

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Server Housekeeping Accounting Book 130

Hotelogix

OCTOBER 18, 2023

This guide will offer you an in-depth overview of hotel management software, its benefits, features, and how it can help hoteliers like you to run your business successfully. What is hotel management software? It automates several tasks, including room allocation, check-in and check-out, room service, and bill posting.

Housekeeping 130

Housekeeping Reservations Server Accounting 130

SiteMinder

NOVEMBER 30, 2023

Travel technology comprises digital tools and platforms aimed at streamlining operations and enhancing guest experiences in the travel and hospitality sectors. It encompasses advanced booking engines, property management systems, customer relationship management (CRM) software, AI-driven chatbots, and more.

Guest Satisfaction 52

Guest Satisfaction Book Property Management Pricing 52

Hotelogix

OCTOBER 18, 2023

It frees up your staff's time to focus on providing exceptional guest service and other crucial hotel operations. Helps You Make Data-Driven Decisions Reservation systems offer detailed reports and analytics on occupancy rates, revenue, and guest preferences. Integration streamlines operations and prevents data silos.

Reservations 100

Reservations Book Information Guest Satisfaction 100

SiteMinder

SEPTEMBER 12, 2024

When it comes to hotels, much has been discussed on how chatbots have the potential to dramatically improve the level and quality of guest service, as well as reducing the strain on hotel staff to attend to the needs of all the travellers staying at the property. Not the least of these is the hospitality industry.

Book 52

Book Communication Pricing Property Management 52