SiteMinder

MAY 8, 2024

What is an Airbnb property management service? An Airbnb property management service is designed to streamline your short-term rental operations by handling essential tasks such as listing optimisation, guest communication, and check-in/check-out logistics.

Property Management 52

Property Management Maintenance Communication Housekeeping 52

Hotelogix

OCTOBER 10, 2024

Self-check-in app lets hotel guests check in without standing in long lines at the front desk. This technology connects with the hotel property management system (PMS), ensuring real-time updates on room availability, guest data, and payments. How Does Self-Check-In Work?

Guest Satisfaction 230

Guest Satisfaction POS Systems Book Demo 230

Hospitality Net

APRIL 22, 2024

Hotelogix, a globally leading cloud-based hospitality technology provider, said Landmark Hotels & Suites in the United Arab Emirates has upgraded its multi-property management system on the cloud for gaining centralized control over its hospitality business and to deliver exceptional guest service.

Guest Services 98

Guest Services Property Management 98

Hospitality Net

NOVEMBER 26, 2024

East West Hospitality, a leading provider of property management and vacation rental services across Colorado’s premier mountain destinations, has assumed the management of Woodrun Place in Snowmass Village and added the property to its collection of premier mountain vacation rentals.

Reservations 90

Reservations Guest Services Property Management 90

InnQuest

SEPTEMBER 5, 2023

Effective hotel inventory management relies on technology solutions like Property Management System s (PMS), Channel Managers, and Revenue Management Systems (RMS) to automate tasks, analyze data and make informed decisions. Proper maintenance is crucial for guest services and reservations.

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

InnQuest

SEPTEMBER 28, 2022

Modern-day hotel tech is constantly being upgraded to cater to evolving guest preferences. However, the rising complexity of hotel management tech may reach a point where it restricts your hospitality staff from offering first-class guest service. Key Pillars of a Guest-centric Cloud Property Management System.

Property Management 130

Property Management Catering Accounting Housekeeping 130

Hospitality Net

SEPTEMBER 5, 2023

Mews, the leading cloud-native property management system (PMS), has been chosen by PoB Hotels to power their innovative vision of luxury hospitality driven by personalized guest service.

Guest Services 88

Guest Services Property Management 88

Hotelogix

OCTOBER 30, 2024

Importance of Front Office Department Traditional front office functions include registration, reservation, guest services, room status, room and rate assignment, maintenance and settlement of the guest account and keeping records of guest history. Handling these queries manually can lead to overbookings.

Front Desk Operations 162

Front Desk Operations Guest Satisfaction Maintenance Training 162

InnQuest

AUGUST 25, 2022

GuestTouch, a leading guest experience and reputation management solution for hotels has announced a partnership with InnQuest to provide hotels with integrated guest services. Its products include hotel property management software , channel management system , and hotel customer relationship management systems.

Property Management 130

Property Management Guest Satisfaction Hospitality Management Customer Service 130

Hospitality Net

NOVEMBER 6, 2023

Stayntouch, a global leader in hotel property management systems (PMS), has announced an exciting partnership with MacNaughton, a full-service real estate and investment company based in Hawaii.

Guest Services 52

Guest Services Property Management 52

Revenue Hub

APRIL 2, 2024

At the heart of every great hospitality organization is a great property management system (PMS). NB: This is an article from Infor Subscribe to our weekly newsletter and stay up to date However, the role of property management systems is evolving. In fact, the hotel PMS market size was estimated at USD 7.15

Property Management 109

Property Management Article Server Customer Service 109

STAAH

APRIL 30, 2024

Tech switching in the hotel industry refers to the process of adopting new technologies or upgrading existing systems to improve operational efficiency, enhance guest experiences, and stay competitive. Mobile technology integration: Hotels are increasingly leveraging mobile technology to enhance guest experiences and streamline operations.

Guest Services 98

Guest Services Communication Property Management Reservations 98

MEWS

NOVEMBER 5, 2024

Traditionally, hoteliers relied on manual processes and disconnected systems to manage reservations, pricing, guest services and more. The evolution of hotel technology The hotel industry has seen rapid changes in technology over the past decade.

Reservations 130

Reservations Guest Services Pricing Property Management 130

Revenue Hub

NOVEMBER 2, 2023

NB: This is an article from WebRezPro In more ways than one, your property management system (PMS) is at the heart of driving reservations—not just managing them. Analyzing this data empowers you to shape your marketing strategy and guest service effectively. Who Are Your Guests and Why Do They Choose You?

Book 109

Book Guest Services Article Marketing 109

STAAH

NOVEMBER 19, 2024

This keeps operations smooth and guests happy, even when surprises arise. From leveraging property management systems (PMS) to using online distribution platforms like STAAH , staying updated ensures you can offer faster, more efficient service.

Guest Satisfaction 97

Guest Satisfaction Communication Workshop Concierge 97

Hotelogix

OCTOBER 7, 2024

This waiver of the license fee will be helpful for new independent hotels setting up shop in the Kingdom and hotel groups planning to expand by adding new properties. Thanks, Hotelogix, for helping us meet this critical government regulation seamlessly. It is now time for you to adopt the right technology to drive your hotel business.

Travel and Tourism 130

Travel and Tourism Demo Reservations Guest Services 130

InnQuest

MARCH 1, 2023

Communications following a stay, either requesting feedback or promotional offers encouraging guests to revisit. The front desk’s function in guest services The front desk is the focal point of guest customer service and communication, significantly impacting how guests feel and respond.

Communication 219

Communication Reservations Book Information 219

Hotelogix

OCTOBER 4, 2024

A good channel manager helps you: Maximize Revenue: By connecting your hotel to multiple OTAs and updating inventory in real-time, you can reach more guests and fill more rooms. Save Time: Automating manual tasks like updating room availability and pricing frees up your team to focus on guest services.

Pricing 130

Pricing Guest Satisfaction Book Demo 130

STAAH

OCTOBER 1, 2023

Challenges before using STAAH For any property type in the modern hospitality industry, technology can unlock efficiency that leaves staff to focus on guest service and not run mundane admin tasks. This led to booking errors that resulted in a compromised guest experience.

Book 101

Book Guest Services Property Management Pricing 101

Hotelogix

APRIL 18, 2024

At this stage of business, hotels need to automate their operations, and the right technology at this time is a Property Management System (PMS). In the overtly competitive market today, managing, maintaining, and scaling a hospitality business without technology could prove to be a counterintuitive approach.

Blog 130

Blog Communication Definition Book 130

Hospitality Net

JUNE 27, 2024

Property Management Systems have revolutionized the way hotels operate, offering seamless booking experiences and personalized guest services. But as much as this poses opportunities it also leaves a threat: the mishandling of guests’ personal information.

Guest Services 52

Guest Services Property Management Information Book 52

Revenue Hub

JUNE 28, 2024

Property Management Systems have revolutionized the way hotels operate, offering seamless booking experiences and personalized guest services. Nowadays, every click, scroll, and tap is meticulously recorded and analyzed.

Information 106

Information Training Article Server 106

Hotel Business

DECEMBER 16, 2024

Located in Old Town Key Wests historic Duval Street, the property, managed by Remington Hospitality, has undergone a transformative journey, transitioning from a Crowne Plaza in 2023 to an independent hotel during its $35-million renovation. La Concha Key West in Key West, FL, is now part of Marriotts Autograph Collection.

Concierge 52

Concierge Catering Guest Services Property Management 52

Hospitality Net

SEPTEMBER 6, 2024

Staying ahead of guest expectations and operational challenges is not just an option—it’s a fundamental necessity. The Property Management System (PMS) is crucial in achieving this. Upgrading to a state-of-the-art PMS is crucial for a hotel’s digital transformation and overall success.

Housekeeping 52

Housekeeping Reservations Guest Services Property Management 52

Hotelogix

OCTOBER 19, 2023

Managing daily hotel operations is undoubtedly a complex and stressful task. We are talking about the Hotel Property Management System, also called the Hotel PMS System. They include history and forecast reports, hotel revenue reports, hotel reservation reports, night audit reports, MIS and manager flash reports, and many more.

Server 130

Server Housekeeping Accounting Book 130

Hotelogix

OCTOBER 18, 2023

This guide will offer you an in-depth overview of hotel management software, its benefits, features, and how it can help hoteliers like you to run your business successfully. What is hotel management software? It automates several tasks, including room allocation, check-in and check-out, room service, and bill posting.

Housekeeping 130

Housekeeping Reservations Server Accounting 130

Hotel Management Network

JANUARY 15, 2012

The Hotel Modern New Orleans is to use the Agilysys Guest 360 property management system and the Agilysys InfoGenesis POS solution to streamline its operations and deliver a personalised guest service. The 135-room property is owned and managed by the August Group and opened on 16 December 2011.

Guest Services 52

Guest Services Property Management Marketing 52

Larry Mogelonsky

NOVEMBER 12, 2024

Up until now, the answer to this question was always the property management system (PMS). There is simply too much happening onsite and offsite for managers, and we’re generating too much data for individual hoteliers to analyze or report upon. Without properly administered rooms inventory, you have nothing.

Budgeting 130

Budgeting Guest Satisfaction Pricing Guest Services 130

Hotel Business

OCTOBER 5, 2023

He said he would rather have a top manager in a “so-so” location, than a top location without strong property management. As in the military, a combination of thoughtful training; carefully calibrated rewards and incentives; and appropriate discipline and parameter-setting are critical to building successful on-property teams.

Training 116

Training Housekeeping Scheduling Guest Services 116

Hotelogix

DECEMBER 17, 2024

” Key Point: Transparent billing builds guest confidence and reduces disputes caused by unexpected charges. Read More : Revolutionize Guest Service with the Hotel POS System! Proper training ensures they follow best practices during guest interactions. This ensures our guests never feel blamed or mistreated."

Document 100

Document Communication Book Reservations 100

Revenue Hub

APRIL 2, 2024

NB: This is an article from Shiji Subscribe to our weekly newsletter and stay up to date And, in the ever-evolving landscape of hotel technology, I can safely say, Property Management Systems are experiencing a renaissance, reasserting their pivotal role at the core of the hotel tech ecosystem.

Reservations 109

Reservations Article Guest Services Property Management 109

Revenue Hub

AUGUST 1, 2023

It’s particularly cheap and simple to do if your property management system has a built-in website feature. Responsiveness and exceptionals (give a little whistle) Don’t get me wrong: my family and I love interacting with Disney guest services staff. The resort’s website is like stepping into an adventure.

Concierge 98

Concierge Guest Services Article Book 98

Hotel Business

NOVEMBER 12, 2024

Virdee, a self-service technology and check-in automation company, has formed a strategic partnership with the cloud-based hotel property management system HotelKey to offer an integrated solution that “enhances guest and staff experiences at hotels.”

Front Desk Operations 59

Front Desk Operations Front of House Property Management Guest Services 59

Hotel Business

NOVEMBER 12, 2024

In fact, loyal guests spend, on average, 22.4% more than sporadic guests and have 28% longer stays. Operating several systems across our property, we have taken steps to ensure we are working with providers that sync fully and bring an orientation toward collaboration, not single-source solutions.

Cost Reduction 59

Cost Reduction Property Management Guest Satisfaction Guest Services 59

Hotelogix

SEPTEMBER 13, 2024

Star Rating Requirements Each star level has its specific requirements that a hotel must meet: 1 Star Hotel Rating System: Basic room options, shared bathrooms in some cases, and a limited range of services. 3 Stars Hotel Rating System: More comfort, which includes decorated lobbies, room service, and potentially a fitness center.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

SEPTEMBER 13, 2024

Star Rating Requirements Each star level has its specific requirements that a hotel must meet: 1 Star Hotel Rating System: Basic room options, shared bathrooms in some cases, and a limited range of services. 3 Stars Hotel Rating System: More comfort, which includes decorated lobbies, room service, and potentially a fitness center.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

AUGUST 26, 2024

Local Attractions: Mention nearby attractions, dining options, and activities to help guests make the most of their visit. Contact Information: Provide contact details for the front desk or guest services if the guest needs assistance during their stay. Example: “We hope you have a wonderful stay with us.

Information 100

Information Concierge Reservations Communication 100