article thumbnail

Virtual Acceleration, Raising the Bar and Insult Monitor

Modern Restaurant Management

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

article thumbnail

Bracing for Budget changes: hotelier insights

Hotel Owner

” Over the past few years there has been profound change in the way that we generate demand and provide guest services all within the context of a restricted labour market, said Cameron Thomas, Senior Commercial Development Manager for Access Hospitality.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Automation Drives Revenue Growth and Elevates Guest Satisfaction in Hotels

Metasphere

We must continue to innovate, leveraging technology and new platforms, to enhance the guest experience and remain competitive", as quoted by the late Arne Sorenson, whose visionary leadership has left an indelible mark on the hospitality industry. These may include initial setup costs, staff training, and ensuring the security of guest data.

article thumbnail

Everything you need to know about resort development

Les Roches

in the global resort industry from 2020 to 2027, driven by the increasing demand for leisure and hospitality services. Resort development is a complex discipline, requiring meticulous planning, strategic design, procurement, construction, operations and marketing. Forecasts indicate a positive annual growth rate of 4.7%

article thumbnail

Hotel management jobs as the path to exciting careers

Les Roches

Overview of hotel management Whether a guest is visiting an exclusive resort in the Maldives or a boutique hotel in the United Kingdom, hotel management plays a vital role in providing their hospitality. One day you could be responsible for guest services, while on another, you could be overseeing staff training and managing bookings.

article thumbnail

How to create a business plan for a hotel

Les Roches

To help identify potential obstacles, business plans for hotels should detail certain operational components such as: Guest service standards: clearly outline what kind of experience you intend to offer visitors Supplier handling: resolving issues related to procurement and timely delivery demands careful planning Employee training procedures: well-trained (..)

article thumbnail

Understanding automation in the hospitality industry

Les Roches

A number of top hotel brands have embraced automation in the hospitality industry to provide greater comfort and convenience and elevate the guest experience. From booking systems to personalized guest services, automation is playing an increasingly vital role in the hospitality industry.