Remove Guest Services Remove Pricing Remove Vendor Management
article thumbnail

A comprehensive overview of job positions within a hotel

SiteMinder

Duties include negotiating with vendors, managing contracts, quality assurance, stock taking, and accounting. Human resources manager. Revenue manager. A revenue manager’s job is to set hotel prices. Guest services hotel positions. Food and beverage/Restaurant manager. Night auditor.

article thumbnail

What is a destination management company (DMC)? Guide for hotels

SiteMinder

This includes organising airport transfers, shuttle services, and ensuring that event venues are set up according to specifications, which reduces the burden on your staff. Supplier and vendor management : Coordinating with local suppliers for accommodations, catering, and services.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

A guide to hotel departments, operational areas and building functions

SiteMinder

Customer service is the main purpose of these roles, so the department must be designed in a way that allows for easy and comfortable customer interaction. As the main guest service department in a hotel, front office functions include: Answering phones. Greeting guests upon arrival. Checking guests in.

article thumbnail

What it’s like to work in hotel operations management

Les Roches

This highlights the vital role of the maintenance department, which keeps the hotel’s infrastructure running with prompt preventive and timely breakdown services. Accounts and finance A strong financial foundation enables a hotel to offer competitive pricing and improves the guest experience.