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This shift requires a comprehensive approach integrating cost control, strategic marketing, and top-notch guestservices. Utilizing guest data to personalize offers can lead to higher uptake of ancillary services. Dynamic pricing strategies: Move beyond static pricing and adopt dynamic pricing for rooms.
Marketing strategy: Highlight your key marketing initiatives, such as online advertising, social media engagement, or partnerships with travel agencies. Target market: Define your ideal guest profile, including their demographics, interests, and travel habits. Research your direct competitors and indirect competitors (e.g.,
NB: This is an article from Robert O’Halloran , Professor Director, School of Hospitality Leadership at East Carolina University A new hotel to some is just another place some travelers cannot afford to stay. Where was the value for the price paid? Customer demand: guests who are willing to pay different prices.
Internet fees and telephone call surcharges While basic Wi-Fi might be complimentary, premium internet services or international calls can incur additional fees, catering to the needs of business travellers. Depending on where you’re operating, taxes may be included in the room price (e.g.
They’re adapting to the shifting preferences of modern travelers by bringing sustainability, technology, and experiential travel to the forefront. Redefining Luxury Today’s hotel guests expect more than lavish rooms and five-star amenities. As a result, experiential travel is a defining trend in modern tourism.
Understanding hotel management Managing a hotel or other tourism venue covers a broad range of roles and responsibilities, all of which are vital to the success of the business. Hospitality and tourism management fundamentals All hospitality education courses should include a comprehensive understanding of the key industry basics.
Table of Content Sustainable Practices Technology Integration Health and Safety Food and Beverage Trends Wellness and Well-being Marketing and Branding Revenue Strategies Sustainable Practices According to a survey conducted by Trip.com, 69% of travellers actively seek out sustainable travel options. Want to turn your restaurant vegan?
It encompasses a wide range of responsibilities, such as managing guestservices, supervising staff, maintaining facilities and optimizing financial performance. Hotel managers are tasked with ensuring the smooth and efficient operation of the property while providing exceptional service to guests.
Accreditation means the course meets established quality standards and is recognized by employers Curriculum and course content: evaluate the modules in the course to check they cover all the main aspects of hotel management, including guestservices, operations management, finance, marketing and leadership.
The thriving hospitality scene in Dubai The hospitality industry in Dubai has experienced remarkable growth over the years, to the point where hospitality in the UAE is expected to make 7 billion USD by 2026 , evolving into a global hotspot for tourism and hospitality. Why work in hospitality in Dubai?
Also referred to as a DMC , it works as a strategic partner for you, helping to provide authentic and well-organised experiences for your guests. What is the difference between destination management companies and travel agencies? They tailor their services to create unique, curated experiences.
This highlights the vital role of the maintenance department, which keeps the hotel’s infrastructure running with prompt preventive and timely breakdown services. Accounts and finance A strong financial foundation enables a hotel to offer competitive pricing and improves the guest experience.
Tourism and hospitality are major businesses and in some countries, such as Thailand, tourism has a significant impact on GDP. Hospitality is an industry that operates in almost every country in the world, which means it offers plenty of scope for travel and high-paying hospitality careers. Why work in hospitality?
At their most simple, they’re gatherings for connection, and at their best, they’re experiences that leave lasting impressions on hotel guests and attendees alike. Events are a never-ending marketing opportunity and a major source of tourism. This includes everyone from the event manager to catering staff and technical support.
Students learn about various aspects of the hospitality industry, including lodging operations, food and beverage management and guestservices. Associate of hospitality management This two-year program provides a foundation in hospitality management principles and practices.
They cover a broad range of topics, including hotel administration, guestservices, marketing and financial management. By choosing the program that best aligns with their needs and aspirations, students can aim for a successful career in the hospitality and tourism industries.
It’s a constant challenge, especially as competition and guest expectations are higher than ever. An incredible 81% of travelers rely on online reviews before booking. This sets a standard for brand reputation and guest satisfaction, ultimately driving more profits for the organization.
A career in it offers diverse opportunities, including hotel management, customer service , event planning and tourism. Roles such as hotel manager , assistant general manager or operations manager offer a wide range of responsibilities, from overseeing day-to-day operations and guestservices to managing staff and budgets.
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