InnQuest

SEPTEMBER 5, 2023

Hotel inventory management is the process of efficiently overseeing and optimizing a hotel’s available resources including rooms, services and facilities, to maximize revenue and guest satisfaction. Effective management ensures that rooms are allocated efficiently and priced competitively.

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

InnQuest

MARCH 3, 2023

This can include anything from housekeeping services to restaurant reservations. The software will then alert hotel staff of the guest’s request, who can respond promptly and take appropriate action. We offer competitive pricing without sacrificing quality or functionality in our software solutions.

Communication 218

Communication Reservations Information Housekeeping 218

InnQuest

SEPTEMBER 12, 2023

From the moment a guest walks through the doors until their departure, every aspect of their stay is carefully curated through the lenses of hotel operating systems and the adept oversight of a hotel operations manager. Navigating this intricate process demands a keen understanding of both the art and science behind exceptional guest service.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Hotelogix

DECEMBER 7, 2023

These platforms work like magic to spread the word about property, inventory, prices, offers, etc.   Benefits of Partnering With OTAs With about 40% to 50% of reservations being driven from OTAs, these online platforms have become crucial to every hotel's distribution strategy.

Book 268

Book Budgeting Catering Strategic Planning 268

Hotelogix

SEPTEMBER 12, 2024

In essence, a hotel PMS automates and streamlines operations, saving time and enhancing guest service. A Hotel PMS provides several operational reports, including a history and forecast report, revenue report, reservation report, housekeeping report, night audit report, financial report, guest history report, occupancy reports, etc.,

Property Management 130

Property Management Housekeeping Maintenance Server 130

STAAH

DECEMBER 10, 2023

The Langkawi-based property makes more informed pricing and distribution decisions with STAAH Max Channel Manager. The boutique hotel’s 75 guest rooms and suites are equipped with elegant furniture, the ‘Sassy Bed’, smart connectivity, IPTV and wireless high-speed Internet access. STAAH filled these gaps.

Book 104

Book Demo Pricing Guest Services 104

Hotelogix

OCTOBER 18, 2023

Also known as Hotel Property Management Software (Hotel PMS) or hotel management system, it enables hoteliers to efficiently manage reservations, housekeeping, guest data, accounting, distribution, etc. It automates several tasks, including room allocation, check-in and check-out, room service, and bill posting.

Housekeeping 130

Housekeeping Reservations Server Accounting 130

Revenue Hub

JANUARY 18, 2024

Fortunately, some hotels are using intelligent automation to not only reach out to guests but also to provide frictionless fulfillment of guest requests – that doesn’t disrupt normal hotel operations. Special requests after the initial reservation or booking are common. But don’t be fooled.

Reservations 109

Reservations Article Pricing Guest Services 109

SiteMinder

MARCH 16, 2025

This includes guest services, housekeeping, food and beverage management, maintenance, financial administration, and staff supervision. Effective hotel operations ensure that all these departments work together efficiently to provide a seamless guest experience while optimising costs and revenue.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Regulatory Compliance 52

Hotelogix

JANUARY 18, 2024

As mentioned above, it is a crucial tool for two primary reasons - it simplifies the booking process for your guests and drives revenue for your hotel by bypassing third-party booking fees. Features of a booking engine you need to look for  A robust booking engine is about more than just accepting reservations.

Book 130

Book Catering Reservations Guest Satisfaction 130

InnQuest

AUGUST 25, 2022

GuestTouch, a leading guest experience and reputation management solution for hotels has announced a partnership with InnQuest to provide hotels with integrated guest services. The company, thereby, allows hoteliers to manage all areas of their guest experience, right from reservations to reviews, in a seamless manner.

Property Management 130

Property Management Guest Satisfaction Hospitality Management Customer Service 130

Revenue Hub

FEBRUARY 14, 2024

NB: This is an article from Lybra , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Integrate Advanced Hotel Technologies To maintain competitiveness and meet the evolving expectations of guests, city hotels are increasingly integrating advanced technologies into their operations.

Article 109

Article Pricing Book Guest Services 109

Software Suggest

AUGUST 20, 2024

For more reservations, HMS controls distribution channels and optimizes pricing. When selecting an HMS, take into account customer support, analytics, system type, and pricing. From reservations to guest services, the importance of a hotel management system is unmatched!

Reservations 52

Reservations Accounting Guest Services Pricing 52

Revenue Hub

MAY 26, 2023

And when your hotel’s online rankings improve, you can increase your prices. In simple words, enhancing guest experience can lead to stronger brand value, more sales, and increased revenue. What are the 3 Important Components of Guest Experience? They are likely to recommend your property to their friends.

Housekeeping 98

Housekeeping Reservations Communication Information 98

InnQuest

SEPTEMBER 28, 2022

Modern-day hotel tech is constantly being upgraded to cater to evolving guest preferences. However, the rising complexity of hotel management tech may reach a point where it restricts your hospitality staff from offering first-class guest service. In addition to that, it must be compatible with other hotel systems, (e.g.

Property Management 130

Property Management Catering Accounting Housekeeping 130

Hotelogix

FEBRUARY 28, 2025

Why hotels are shifting to cloud-based PMS (Property Management Systems) : ✔ Real-time data access: Instantly update reservations, room availability, and guest preferences. Housekeeping schedules can be optimized, maintenance needs predicted before issues arise, and guest requests handled instantly.

Concierge 130

Concierge Guest Services Book Demo 130

Hotelogix

OCTOBER 19, 2023

It lets them assign rooms to guests and offer check-in and check-out facilities. It also aids in managing reservation cancellations and modifications, accepting reservations, sending confirmation emails, extending self-service facilities to guests, processing payments, etc.

Server 130

Server Housekeeping Accounting Book 130

Revenue Hub

NOVEMBER 1, 2023

GAC is a significant financial indicator because it provides insights into the efficiency and effectiveness of your hotel’s marketing and guest acquisition strategies. By calculating GAC, your hotel can assess how much money you need to invest to generate a new booking or reservation.

Article 109

Article Marketing Information Book 109

Revenue Hub

OCTOBER 2, 2023

Central to attracting prospective and recurring guests is effectively motivating positive posts on social media and positive reviews on travel review sites. Cornell found that hotels that increased review scores by one point (on a five-point scale) and could raise prices 11.2 percent while maintaining the same occupancy.

Reservations 108

Reservations Pricing Article Guest Satisfaction 108

Hotel Business

JULY 9, 2024

OpenSpace provides algorithm-based pricing for meetings and events, including weddings, incentives and conferences, enabling hotels to dynamically yield all function spaces, including external spaces such as gardens. “The

Accounting 104

Accounting Concierge Book Communication 104

SiteMinder

JUNE 26, 2024

It’s a holistic process that hotels can use to effectively manage pricing, inventory, distribution, customer demand, and more to promote revenue growth. Learn more Benefits of pricing and revenue optimization One of the major benefits of pricing and revenue optimization is that it is based on accurate, up-to-date, data.

Pricing 72

Pricing Book Reservations Blog 72

SiteMinder

SEPTEMBER 6, 2023

This process is made possible by your hotel’s website, open 24/7 to greet potential guests and turn their interest into confirmed stays. It should include a smooth, secure booking system that shows real-time room availability and pricing, letting guests book a room without the back-and-forth of phone calls or emails.

Book 98

Book Reservations Blog Information 98

SiteMinder

SEPTEMBER 12, 2024

When it comes to hotels, much has been discussed on how chatbots have the potential to dramatically improve the level and quality of guest service, as well as reducing the strain on hotel staff to attend to the needs of all the travellers staying at the property. Not the least of these is the hospitality industry.

Book 97

Book Communication Pricing Property Management 97

SiteMinder

MARCH 26, 2025

It works effectively and efficiently, and when market demand fluctuates we are able to change our pricing strategy in a timely manner, to optimise the business opportunity. When done well, entertainment doesnt just keep guests happy. SiteMinder has also improved their solutions by providing business analytic tools.

Guest Satisfaction 59

Guest Satisfaction Events Book Blog 59

Les Roches

DECEMBER 30, 2023

Our programs combine teaching and mentorship from industry leaders with exclusive access to prestigious internships Bachelor of hospitality management Difference between guest services and customer service While guest services and customer service are often used interchangeably, there are subtle differences that separate them.

Guest Services 95

Guest Services Concierge Definition Customer Service 95

Revenue Hub

OCTOBER 17, 2023

Where was the value for the price paid? I appreciate it is a tough time and the recovery post COVID-19 takes time, but prices continue to increase while service and value may not keep pace. Customer demand: guests who are willing to pay different prices. Perishable resources: unsold rooms perish every single night.

Pricing 109

Pricing Marketing Training Book 109

eZee Absolute

AUGUST 29, 2023

Streamlined hotel operations can significantly impact a hotel’s bottom line by enhancing guest retention , attracting positive reviews, and optimizing resource utilization. In this blog, I have listed the most essential segments of hotel operations that must be improved to enhance the guest experience. Let me get that for you.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

SiteMinder

APRIL 11, 2024

Pricing strategy : Use competitive pricing strategies that reflect market demand, seasonality, and local events. Consider implementing dynamic pricing tools for real-time adjustments. Guest feedback : Actively solicit and review guest feedback to identify areas for improvement.

Book 98

Book Pricing Marketing Information 98

Hotelogix

OCTOBER 18, 2023

  By calculating GAC, your hotel can assess how much money you need to invest to generate a new booking or reservation. This information is valuable for making informed decisions about resource allocation, marketing campaigns, pricing strategies, and overall business planning.

Guest Retention 100

Guest Retention Marketing Pricing Training 100

SiteMinder

SEPTEMBER 7, 2023

Late check out and early departure fees These fees give guests the flexibility to extend their stay beyond standard check-out times or leave before their scheduled departure, while compensating the hotel for the inconvenience caused in room turnover. Depending on where you’re operating, taxes may be included in the room price (e.g.

Book 105

Book Valet Services Travel and Tourism Maintenance 105

Revenue Hub

OCTOBER 28, 2022

Filling up as many rooms as possible with the most optimized pricing for each room has always been the main focus of the traditional hotelier. While revenue per available room (RevPAR) has been the most common metric to hotels in the past, today they are finding revenue per available guest (RevPAG) to be even more important.

Special Events 97

Special Events Book Information Reservations 97

SiteMinder

OCTOBER 11, 2022

This can include making restaurant reservations, arranging transport and providing information about the local area. Key attributes include people skills, customer service skills, patience, ability to use initiative and problem solving skills. Reservation agent. A revenue manager’s job is to set hotel prices. Spa manager.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

eZee Absolute

APRIL 3, 2024

With YCS’s integrated software platform, they could seamlessly manage reservations, streamline inventory control, automate routine tasks, and enhance guest communication—all from a single, user-friendly interface. Plus, this eliminated the need for manual record-keeping and minimised the risk of errors.

Reservations 52

Reservations Pricing Book Marketing 52

SiteMinder

MAY 8, 2024

These management companies bring expertise in pricing strategies, leveraging dynamic pricing to boost occupancy during off-peak periods, ultimately driving additional revenue. The exact percentage depends on the range of services provided, the location of the property, and the specific management company.

Property Management 52

Property Management Maintenance Communication Housekeeping 52

eZee Absolute

AUGUST 27, 2024

On one occasion, they even missed a crucial opportunity to adjust pricing during a peak season, leading to lost revenue that could have been easily captured with the right tools in place. This data-driven approach enabled Hotel The Saneer to make informed decisions, optimize their pricing strategies, and maximize revenue.

Reservations 52

Reservations Guest Services Housekeeping Pricing 52

Revenue Hub

AUGUST 22, 2023

Filling up as many rooms as possible with the most optimized pricing for each room has always been the main focus of the traditional hotelier. Properties like Big Cedar Lodge are finding that by staying connected with guests, they can provide them with personalized information about their unique facilities and what they have to offer.

Special Events 96

Special Events Book Information Reservations 96

SiteMinder

NOVEMBER 30, 2023

These technologies are designed to automate routine tasks, free up staff for personalised guest services, and provide valuable data insights for improved operations and guest satisfaction. If they did, 36% would be likely to pay more for their services, including hotel rooms.

Guest Satisfaction 52

Guest Satisfaction Book Property Management Pricing 52