Les Roches

JULY 4, 2024

From front office operations and housekeeping to food and beverage management, revenue optimization and marketing strategies, hotel managers have to oversee everything that happens in the hotel or resort. Students need to learn how to analyze market demand, set pricing strategies and use revenue management tools and techniques.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Guest Services 52

Les Roches

JUNE 24, 2024

It encompasses a wide range of responsibilities, such as managing guest services, supervising staff, maintaining facilities and optimizing financial performance. Hotel managers are tasked with ensuring the smooth and efficient operation of the property while providing exceptional service to guests.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Revenue Projections Communication 52

Les Roches

JULY 5, 2024

From boutique hotels to luxury resorts, hotel managers play a pivotal role in maintaining high standards of service, maximizing revenue and making a welcoming and hospitable environment for guests and staff alike. Developing and implementing strategic plans to achieve revenue targets and profitability goals.

Event Coordination 52

Event Coordination Housekeeping Training Front Desk Operations 52

Les Roches

JULY 1, 2024

These positions oversee specific departments within the hotel, ensuring smooth operations and high standards of service delivery. For instance, the front office manager is responsible for supervising front desk operations, managing guest services, and coordinating with other departments to ensure guest satisfaction.

Concierge 52

Concierge Guest Satisfaction Housekeeping Server 52

SiteMinder

FEBRUARY 29, 2024

The program should address the latest trends in guest service, technology, sustainability, and more. Trainees learn how to craft compelling sales pitches, utilise digital marketing tools, and develop strategies to target various market segments.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Les Roches

JULY 5, 2024

in the global resort industry from 2020 to 2027, driven by the increasing demand for leisure and hospitality services. Resort development is a complex discipline, requiring meticulous planning, strategic design, procurement, construction, operations and marketing. Forecasts indicate a positive annual growth rate of 4.7%

Travel and Tourism 52

Travel and Tourism Resort Management Regulatory Compliance Concierge 52

Les Roches

JANUARY 19, 2024

The business plan is a roadmap, outlining important aspects such as market analysis, manage­ment structure, marketing plans, ope­rational strategies, and financial projections. Why do you need a hotel business plan? Why do you need a hotel business plan?

Marketing 52

Marketing Accounting Book Procurement 52

Les Roches

AUGUST 21, 2024

Duties include strategic planning, financial management and ensuring adherence to brand standards while monitoring and maintaining high levels of guest satisfaction. Front office manager As the face of guest services, this professional plays a pivotal role in ensuring a seamless customer experience from check-in to departure.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52

Les Roches

JANUARY 8, 2024

A number of top hotel brands have embraced automation in the hospitality industry to provide greater comfort and convenience and elevate the guest experience. From booking systems to personalized guest services, automation is playing an increasingly vital role in the hospitality industry.

Housekeeping 52

Housekeeping Training Hospitality Management Reservations 52

Les Roches

DECEMBER 28, 2023

The role requires efficient management of resources, provision of exceptional guest services, marketing, human resource duties, and staff supervision, all to ensure an enjoyable stay for guests. The culinary arts is the fascinating realm of food.

Housekeeping 52

Housekeeping Training Hospitality Management Accounting 52

Les Roches

JUNE 26, 2024

Students learn about business topics such as accounting, economics, management and marketing as well as specific aspects of hospitality management. The program equips graduates with the skills needed to succeed in various roles in the hospitality industry, including hotel management, event planning and food service management.

Guest Satisfaction 40

Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 40

Les Roches

SEPTEMBER 3, 2024

Some of the obstacles that operations managers face include: Maintaining high guest satisfaction : balancing varied expectations while consistently maintaining good levels of service across all departments Handling staff shortages : dealing with unexpected absences while ensuring guest service quality Strategic planning and decision making: looking (..)

Travel and Tourism 52

Travel and Tourism Housekeeping Maintenance Guest Satisfaction 52

Les Roches

JULY 1, 2024

Online students can also save money on commuting and accommodation Customized learning experience: learners can choose courses and modules that align with their interests, skill level and career goals, allowing for a customized educational experience Industry-relevant skills: courses cover a wide range of topics, including hospitality management, food (..)

Scheduling 52

Scheduling Training Communication Travel and Tourism 52

Les Roches

AUGUST 2, 2024

They are responsible for managing staff, maintaining standards and ensuring guest satisfaction. They ensure high-quality food and service, manage staff and work on menu planning and budgeting Sales and marketing manager: develops and implements strategies to attract guests and increase revenue.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Training Hospitality Management 52

Les Roches

SEPTEMBER 20, 2024

If you’re someone who thrives on strategic planning and enjoys the intricate balance between financial management and guest satisfaction, hotel asset management might be your calling. This includes taking responsibility for driving profitability and improving guest satisfaction through hotel asset management.

Strategic Planning 52

Strategic Planning Guest Satisfaction Training Regulatory Compliance 52