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First Hospitality promotes Jenna Fishel to CCO

Hotel Business

Hotel management and development company First Hospitality has promoted Jenna Fishel to chief commercial officer (CCO). In this elevated role, she will lead the companys overall commercial strategy, ensuring a seamless integration of revenue management, sales and marketing efforts. She has been with First Hospitality since 2004.

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Exploring the world of guest services: from definitions to job descriptions

Les Roches

Introduction In today’s service-oriented world, exceptional guest services are essential. Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence. What are guest services?

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David Wahba joins Stonebridge in sales role

Hotel Business

.” Wahba said, “I look forward to contributing to the company’s growth by leveraging my experience in luxury, lifestyle and resort properties to drive revenue and market share. We will build on Stonebridge’s impressive portfolio and create memorable guest experiences while achieving business success.”

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Virtual Acceleration, Raising the Bar and Insult Monitor

Modern Restaurant Management

.” Derek Jones, President of Smart Foodservice, commented, “The management team at Smart Foodservice very much looks forward to working with the team at US Foods in accelerating our growth in the attractive cash and carry foodservice market. Brands Join DDK. Two-Hens Growth Fueled by Accelerator Program.

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What do you study in an online hotel management degree?

Les Roches

Understanding hotel management Managing a hotel or other tourism venue covers a broad range of roles and responsibilities, all of which are vital to the success of the business. Online hotel management degrees are designed to equip students with the knowledge, skills and competencies required to excel in this competitive field.

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Hospitality apps: What is the best hospitality app?

SiteMinder

A hospitality app is a digital tool designed to help you streamline your operations, enhance the experience you offer your guests, and boost your business efficiency. These apps integrate functionalities like online booking, check-in/out processes, room service management, and guest feedback into one accessible platform.

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Hospitality training: Courses and programs for hotels

SiteMinder

The program should address the latest trends in guest service, technology, sustainability, and more. Trainees learn how to craft compelling sales pitches, utilise digital marketing tools, and develop strategies to target various market segments.